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[Anitacska]

Hey guys, I am looking into these issues. Here's an update:

1) For the "typing issues on iPad", can you tell me are you running the latest iOS software, and what browser you're using (Safari or Chrome). I've personally tried typing on iPad and its working fine. I am actually replying right now from my iPad.

2) For the "photo uploading issues", I have replicated the uploading issue on my iPad so will now look into fixing it.

Thanks

Just to clarify, I'm having issues with uploading photos from my computer, not tablet. I use Google Chrome fyi.

 

[Anneri]

All of a sudden i am unable to upload a photo from my iPad. I can select the photo, etc but when I try to upload I get the message database error. This started last week for me. Others have mentioned not being able to upload photos as well over the last couple of days.....I think the comments may have been in the Tom Ford discussion thread.

Same for me with my iPhone!

 

[hitchcockblonde]

All of a sudden i am unable to upload a photo from my iPad. I can select the photo, etc but when I try to upload I get the message database error. This started last week for me. Others have mentioned not being able to upload photos as well over the last couple of days.....I think the comments may have been in the Tom Ford discussion thread.

I haven't been able to upload pictures for about a week. I get the same database error.

 

[Monsy]

same with me. i tried uploading from my phone and computer and i always get database eror

 

[Anitacska]

This is seriously ridiculous now! Still unable to upload photos over about 900 KB. Is anyone actually going to fix this???

 

[Marsha Pomells]

Having the same issue with uploading photos.

 

[elegant-one]

I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

AND, I'm still having the typing issue!!!

No one is paying attention to any of this....

 

[Monsy]

I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

AND, I'm still having the typing issue!!!

No one is paying attention to any of this....

the worst

 

[shellygrrl]

I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

Sounds like an internet connection issue on your end to me?

AND, I'm still having the typing issue!!!

No one is paying attention to any of this....

I wonder if it's less them not paying attention regarding the typing thing and more like it's something they can't fix, but they don't want to admit it.

 

[elegant-one]

No, everyone is having the issue that they cannot load photos any more. It's not on my end. This thread alone has post after post that no one can upload photos.

 

[shellygrrl]

No, everyone is having the issue that they cannot load photos any more. It's not on my end. This thread alone has post after post that no one can upload photos.

The way you described it does make it sound like it's a connection issue. Others who've had trouble uploading have gotten error messages.

Quick test...

 

[shellygrrl]

And now a test with a larger size photo...



(Yes, it shrank it down for the post, but it still uploaded.)

For those of you who can't upload here, I recommend (for the moment, at least) hosting your pics externally -- Photobucket, Tinypic, Imgur, one of those places. You can upload pics there, and they'll give you BB code to copy and paste into your posts here.

 

[Bingo]

Sorry about these issues again, we had seemed to sort it out and it worked from our end but perhaps it needs to be tested more extensively. Looking into it more to make sure it gets fixed for good, sorry for how long it is taking and thank you for your patience

 

[Monsy]

I uploaded a bunch of photos yesterday & I've never had issues doing this. Today I CANNOT. It acts like its going to load them & then it just stops.

AND, I'm still having the typing issue!!!

No one is paying attention to any of this....

the worst

 

[elegant-one]

Sorry about these issues again, we had seemed to sort it out and it worked from our end but perhaps it needs to be tested more extensively. Looking into it more to make sure it gets fixed for good, sorry for how long it is taking and thank you for your patience

I just tried to upload my photos again from a brand new laptop with great connection & it still failed. I just uploaded my photos yesterday successfully so something change from then until today??? It's really frustrating because people here depend on swatch photos. I do not believe the problem is on my end. I have never ever had issues uploading my photos. Everyone has been complaining about it. I hope you can figure it out quickly because we really depend on this here.

FYI - I use the option to upload/browse photos from my computer. Its very quick & easy to do that way & I prefer to continue to use that method. I also think that we need more communication about the issues/resolve.

Do you have an allocation/limit as to storage limit here? Could that be the problem?

 

[lipstickaddict]

same with me. i tried uploading from my phone and computer and i always get database eror

I'm having the exact same issue

 

[Anitacska]

Definitely not a connection issue. I can upload the same photo to Facebook. If it's less than 1 MB, it's fine, but anything bigger, I have to resize it, which is annoying.

 

[elegant-one]

I can browse my photos & it inserts the image in the open field to the right of the browse button, but when I hit the upload to the site it doesn't do anything. It's like it's not passing the information to the site.

PLEASE can we get this fixed ASAP!!!? If this issue is not rectified very quickly, it will be detrimental to this site.

 

[elegant-one]

Is there a storage quota for photos? Someone suggested that if you have a limit, than maybe that's why I cannot upload anymore pics.

I really wish there was some help/communication about this.

 

[elegant-one]

My tech smart hubs figure out what the problem is. It is a resizing issue. Your button with the tree USED to resize the photos - obviously something is wrong with it. I had to resize the photos - I did 800 - not sure what the tree upload button used to do. It is a PAIN to have to resize the photos & then upload. It was so much easier when the tree button WORKED & did it for you.

UGH!!!!!!!!!!!!!!!!