Ugh this is so long, but it's worth reading I promise lol
I first heard about the Scandalous line through youtube, I found their videos and I am not going to lie, the eyeshadow is amazing, however, not everybody goes for that look everyday. The only place you could honestly wear makeup like that is if you worked for a cosmetic line that was marketing that type of look. Most of us do not so that to me was a bit of a turn off, the fact that it's not exactly wearable. But it is art, no doubt.
Aside from all that I thought to myself it's still worth giving a shot! Whoever owns this line I'd really love to learn how they get their shadows so pigmented. But after all my research, I probably will not be buying anymore of their products, and here's why...
Turn off number 1
I found the owner of the line on myspace and added her and I was like OMG her pictures are amazing! After looking at her pictures for what seemed like forever lol I wrote her a comment and I was like girl your work is awesome, I'd really like to know how you get your shadows so pigmented, and how and where can I purchase your products from. A few days later I never heard back from her so I thought dang maybe I messed up and I didn't send it right lol so I wrote her again and was like hey I don't know if you got my first message but I was wondering how I can purchase your products and if you can give me some tips on how to get my eyeshadows pigmented like that. Still no answer from her and she denied both my comments, that was like a week ago. For someone who claims to be an "amateur" she sure doesn't come across as someone other amateurs like me can relate to if she can't even write people back to answer a simple question!
So after that I was like eff it, I'll just find out how to buy the products myself, the first thing I wanted to try was the eyeshadow base, which I tried purchasing on their website but that was damn near impossible. FINALLY I was able to find their ebay store so I thought sweet! I'll just choose the "Buy it now" option and I'll have my base in no time, right?! WRONG.
turn off number 2
OKAY, if you shop on Ebay like I do, (lol) you would know that a good seller will usually have your product shipped within 1 to 3 business days. Anything later than that is kind of iffy.
Oct 4, I made two different transactions with two different sellers, I bought one eyeshadow base from the scandalous store, and I bought some NYX pencils from some other seller. Within 24 hours I recieved my shipping information from the NYX pencils I bought from the other seller (which came in yesterday, Oct 10th), but no word from Scandalous yet. 4 days went by and I still never heard anything so I decided to write them an Ebay message. I checked my inbox the next day and still no word from them. After about 5 days from the time I purchased, I decided to give them a call and I got a constant busy signal but after finally being able to get through I spoke with a female and I said hi I just purchased your shadow base on Ebay and I was wondering when it will be shipped because I had not recieved any type of confirmation. And she said well our shadow base isn't in stock right now and it probably won't be in for another two weeks and then we will ship it to you.
And then I thought HOLD UP!
On the Ebay site, it says "product ships within one business day" it does not say, THIS ITEM IS OUT OF STOCK SO WE SEND IT WHEN IT COMES IN! It's so misleading! Why in the world would you post a product on ebay if you can't meet the demands of your customers?!?! So basically you're just collecting people's money for an item that isn't even in stock? I understand it's a small company and they're doing the best they can, but had I known I would have to wait damn near 3 weeks for it I would've just gone to MAC and bought me a shadestick! I was so irritated by that!
I think that they need to have a WAY more effective line of communication between their customers so that I knew what I was getting myself into before I made the purchase. Some people don't mind waiting two or three weeks for their stuff, I DO!
At this point after being ignored twice from the owner on myspace, and this whole shipping mess, I'm so annoyed by the whole thing I'm ready to call them back and ask for a refund. It's just not worth all the hype. They've made a name for themselves by being comparable or almost better than MAC, but MAC is a multi-million dollar company with millions of customers and even STILL if I shop from their website I won't have to wait 2 weeks for it! Sorry but I'm just being straight up.
