Sephora could have handled the info release on this MUCH BETTER! They rarely offer sales, so people wait all year to stock up during these events that they've had regularly in the past. Baiting us with that gimmicky wheel and then leaving us hanging with no "official" info until VERY late in the game is inexcusable! TOO many online retailers offer discounts (SkinStore, ULTA, Tarte, UD, Drugstore, Dermstore, etc.) for Sephora to be playing these types of games. I have been a VIB for YEARS... it was NOTHING for me to reach the price spent mark each year to acquire it... but this year I doubt I'll hit that mark since my money goes to other retailers that give me better incentives and discounts on the EXACT same products throughout the year! I don't think anyone would've been extremely upset if Sephora had just released the info sooner and not in some quiet, last-minute way. It's almost as if they KNOW how upset their customers would be over this! The bottom line is... WHY SEPHORA? If you want your customers to be loyal to you, you have to be loyal to them!
