Originally Posted by calbear
I'm going to add my two cents into the mix: If you need to learn to the do the 'blank stare', then learn it. It's the look you give when a customer is really killing you and you can't cuss them the heck out. It's a blank look in your eyes with a nice smile. You know the customer that does all the fun things we talked about in that 'bad customer' thread. This way you don't lose your job over some bs. Don't take anything personal - remember that half your customers don't have a clue and perhaps you work with people who are the same way. Let it go and just remember that it's a job (one where we love all the pretty things and have a bit of fun). |
| Originally Posted by Vernita
No, I didn't work in Columbia. I was at a Macy's location that is not in a mall and the conditions were not improving. I think it's bad when you are in an environment where management actually tells you to tell customers to come back for whatever they want in 2 days when the store is open and they have decided to do inventory while the store is open therefore making virtually any product you sell unavailable for 2 days, but you are there to service customers that you can't sell products to, constantly covering 1-3 other cosmetic areas in addiiton to your own area because people were not scheduled to come in or they haven't hired to replace the ones that quit - 8 people quit within 3 months. For the part time evenings and weekends working, it was becoming very frustrating - trying to service your customers and looking really dumbfounded when customers come to you to buy products from the other counters that don't have a beauty advisor and you are opening every drawer and display cabinet to try and find what the customer wants but you aren't familiar with the other cosmetic lines and where the product is that the customer wants. |
| Originally Posted by lilchocolatema
I think everyone has to go through Homa now. I don't understand MAC's way of hiring, but I do know that they require you to have the business side as well as the retail side of the job. I don't know Homa's hiring technique, but she is STRICT. I know LOTS of people who interview with her, including myself, who don't get the job because they don't make her cut. Don't give up! I went through 4 failed interviews, and now that I am a freelancer, I couldn't be happier. I don't deal with making goals (I am expected to make a goal, but am not penalized for it), only work when I want to, make pretty good money, and meet lots of fun people. And even though I have been with the company for 9 months now, I still probably am not doing what it takes to be considered for a permanent position. Eh, it's a month to month business. But I'm cool with it.
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| Originally Posted by lilchocolatema
I think everyone has to go through Homa now. I don't understand MAC's way of hiring, but I do know that they require you to have the business side as well as the retail side of the job. I don't know Homa's hiring technique, but she is STRICT. I know LOTS of people who interview with her, including myself, who don't get the job because they don't make her cut. Don't give up! I went through 4 failed interviews, and now that I am a freelancer, I couldn't be happier. I don't deal with making goals (I am expected to make a goal, but am not penalized for it), only work when I want to, make pretty good money, and meet lots of fun people. And even though I have been with the company for 9 months now, I still probably am not doing what it takes to be considered for a permanent position. Eh, it's a month to month business. But I'm cool with it.
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| Originally Posted by MACMuse
You are so right, I just got hired as a freelancer in the MD/DC/VA area and Homa does not play! You have to have it all down, from the skill, the attitude, the sales skills and esp the look. |
| Originally Posted by claresauntie
Gulp. Does Homa deal with the Richmond area? *sweats* |
| Originally Posted by MACMuse
You are so right, I just got hired as a freelancer in the MD/DC/VA area and Homa does not play! You have to have it all down, from the skill, the attitude, the sales skills and esp the look. |
| Originally Posted by MACMuse
You are so right, I just got hired as a freelancer in the MD/DC/VA area and Homa does not play! You have to have it all down, from the skill, the attitude, the sales skills and esp the look. |
| Originally Posted by slvrlips
thanks for the info I was nervous but got through it she said she wasn't impressed with my make-up because it was everyday basic I had three colors on the eyes She liked my professionalism and sales experience and gave me a second interview and told me to bring feirceness Monday so your tips are most helpful Thanks |
