Janice
Well-known member
We take your site issues seriously and want to enable you to assist us in reproducing them so that we can address the problem. It's important for you to provide us with as much information as possible to do that. In order to facilitate that we've mocked up an initial "feedback" form which you can copy and paste into a reply to our Feedback and Bug Reporting thread. Please copy and paste the following questions into a reply, or email your completed form to [email protected]. If you are experiencing site performance issues - We require answers to the questions below to diagnose your issue. Without this information from each user experiencing problems, we cannot properly diagnose the problem(s) as it may be specific to your local account/system: For those experiencing site slowness: How do you connect to the internet (connection speed) and are you using an ISP like Comcast, or a different service like AOL? If you cannot post: this could mean a number of things. Can you start a thread? Are you able to reply to a message? To PMs? Which specific pages or actions generate an error (URLs if possible, please)? For those who are being logged out unexpectedly: Is Specktra the only site where this happens for you? Please visit this page and copy and paste the information into a reply will also help us diagnose problems: http://whatsmyuseragent.com/
