Vacaville, CA CCO (Vacaville Premium Outlets)

[Monakhd]

Quote:

Originally Posted by hhunt2 Hot Damn girl! Do you work there or something?!? lol I was there yesterday and I was planning to post a list right now but I guess you beat me.

Thanks for filling in the ones I missed HH! I know I sound borderline psychotic, but I'm seriously on this mission to locate the Mac Red no 5 Lipstick!! EDIT: Yay, found it!

Dont you hate it when you put aside all the things you want to buy and the girl behind the register rings them all up for you with a bored expression on her face and you get home... and she forgot the ONE thing you were excited about? GRR.

Guys, I'm going back to the Napa CCO this week (i've convinced my friend that she just HAS to go!), take a look at my not so organized list of items there too-if anyone wants a CP, I'm happy to oblige-us LE/DISC shoppers need to stick together!

 

[dustypaws]

was at vacaville on tue -
1 eyeshadow
few pigments - jewelmarine, jardin aires, sweet sienna to name a few.
three paintpots
not much else. yuck!

 

[ItaliNicki]

Quote:

Originally Posted by dustypaws was at vacaville on tue - 1 eyeshadow few pigments - jewelmarine, jardin aires, sweet sienna to name a few. three paintpots not much else. yuck!

I called about a week ago, the girl said they'd be expecting an order in by the end of the month

 

[MzzRach]

Thanks for the update - I was planning on making run this weekend, but I will definitely wait!

 

[dictator]

ahh, that's good to know that they'll be expecting a shipment soon. if i had known, then i wouldn't have gone yesterday. i only managed to pick up two things anyway. but hey, it was still fun. xD

 

[lovingtarepanda]

any updates?

thanks!

 

[shopaholicness]

Hi everyone, I'm new here, cuz I just found out about the CCO...(I can't believe I lived in Vacaville for 3 months...and I went to the outlet like every other day, and didn't even know this place existed!). But anyway, I've been following everyone's updates to see if I should make the trip from Sacramento. I called them this morning to ask if they've had any new Mac shipments in since Thanksgiving, and they said no, they won't get a new one until the third week of December...does that mean the one for November already came? Cuz I went on Black Friday, and I didn't see much. They only new stuff I saw were a few Matte2 eyeshadows and some Colour Forms eyeshadow palettes...some creme blushes (sorry, can't remember the colors...my memory is a little cloudy cuz that night was so crazy). I was hoping to see some mineralize eye shadow duos, but I guess not...

That was my experience..sorry for the rambling. Hope that helps any if you're wondering if you should go or not. Happy Shopping!

 

[lafemmenoir]

lol,
we should pm and travel together in dec. they didn't have anything last weekend. i reckon the only thing that was remotely new was bell bottom blue pigment. the rest was the same stuff they always have had, even bobbi brown failed. they had tons of boxes and zero MAC? hmph...happy shopping maybe i'll give napa or another one a go?

 

[*Moni-Luv*]

Thanks for the update! You me from saved the same 30 min trip from Sacto. I really need to do some xmas shopping...well shopping for me that is since I already bought everyone else their gifts! Just wanted to let ya'll know that I appreciate the updates! Take care!

 

[JessicaSarahS]

This is a long rant, but I am pissed

. I went to this store yesterday, I had to go up to Vacaville on business, so I decided to make my first visit here. The women working there were horribly rude. They were gossiping about a customer that *JUST* left the store, how she smelled and everything. Then this one cashier told a floor person to make sure she keeps an eye out for shoplifting, and I was looking at her in the mirror (my back was towards her) and I saw her give a nod over to my direction. I was SO INSULTED that I didn't even know what to say.

She went on and on about how people are so desperate because of the bad economy etc. etc.

So I was looking at nice selection of lipglasses they had and they continued to gossip about a bunch of their customers. They rushed this one girl into picking something so they could hurry and gossip. The girl didn't buy anything because she was mad and left. It was just me and the evil witches left in the store. They went on describing their "horrible" customers: "poor" "dirty" "brown lady" "crazy" "smelly" "bitchy" etc....all words spewing from their mouths. At this point I was waiting at the counter for 10 minutes. They were right next to me, but they were more concerned with talking. I was ready to leave but wanted to make a point. I was fed up with them. So I brought up a random lipgloss and waited and one of the younger lady's finally made her way to the register. She was about to ring me up, and I said "You're all the most unprofessional, bitchy and gosspy group of women I've ever met. How do you even keep customers??!" The lady looked at me all shocked. Then I said "I'm never coming here ever again and I'm making a compliant and telling everyone I know how horrible you are to your customers". They were all in shock and I walked out. I'll honestly NEVER go here ever again, no matter what may be in stock here. I'll go to Napa or Gilroy instead.

 

[CellyCell]

Quote:

Originally Posted by JessicaSarahS This is a long rant, but I am pissed . I went to this store yesterday, I had to go up to Vacaville on business, so I decided to make my first visit here. The women working there were horribly rude. They were gossiping about a customer that *JUST* left the store, how she smelled and everything. Then this one cashier told a floor person to make sure she keeps an eye out for shoplifting, and I was looking at her in the mirror (my back was towards her) and I saw her give a nod over to my direction. I was SO INSULTED that I didn't even know what to say. She went on and on about how people are so desperate because of the bad economy etc. etc. So I was looking at nice selection of lipglasses they had and they continued to gossip about a bunch of their customers. They rushed this one girl into picking something so they could hurry and gossip. The girl didn't buy anything because she was mad and left. It was just me and the evil witches left in the store. They went on describing their "horrible" customers: "poor" "dirty" "brown lady" "crazy" "smelly" "bitchy" etc....all words spewing from their mouths. At this point I was waiting at the counter for 10 minutes. They were right next to me, but they were more concerned with talking. I was ready to leave but wanted to make a point. I was fed up with them. So I brought up a random lipgloss and waited and one of the younger lady's finally made her way to the register. She was about to ring me up, and I said "You're all the most unprofessional, bitchy and gosspy group of women I've ever met. How do you even keep customers??!" The lady looked at me all shocked. Then I said "I'm never coming here ever again and I'm making a compliant and telling everyone I know how horrible you are to your customers". They were all in shock and I walked out. I'll honestly NEVER go here ever again, no matter what may be in stock here. I'll go to Napa or Gilroy instead.

Omg! That's really horrible. I had that sense from them too when I first went there. It was such an odd vibe. I dunno, it was eerily quiet but the girls helped me out and the other customers there.

I'm so glad you told her off. Did you make that complaint?!

I went to the Claire's there too (I believe it's a few shops down?) and the girls in there where talking about customers as well and about clubbing and all sorts and cussing about - I guess they figured since I was their age it was an okay thing but I was so put off. At least they kept asking me if I was okay and not being rude to me but yeah.

I remember leaving the outlet and thinking folks there were just... odd.

 

[clslvr6spd]

WOW! I have noticed when I have gone in there that it is soo quiet!!! I have never noticed any catty comments about customers when I have been there, But sometimes I am just off in my own world!
I was going to swing by this upcoming weekend...I will just have to watch/listen the employees there!
I am so glad that you did say something to them!!!!

 

[hhunt2]

I'm sorry JessicaSarahS.

That freakin sucks. Were the employees young? What did they look like? Blonde, brunette, white, mexican??
The last time I was there, one employee started a heavy, long conversation with a gal who she hasnt seen in a long time. Then the other employee was dazed (looking wherever) while I was standing infront of the registers (I was clearly not looking at any items, I was freakin staring at her. lol). Then after a few minutes, the girl says, "Oh, are you ready?"

Don't be suprised with bad customer service anywhere. There are many, many ignorant people in the world. A few months back, I was at a "nice" resturant in San Francisco with my husband and his cousin from out of town. You would think we would get great service b/c the average dinner plate was about $20. NOPE! It was shitty service.
If you need to vent more on this CCO, rate the place on ww.Yelp.com
I've had a bad experience with the Gilroy location last year. And I totally ripped a new bumhole in their business. lol

 

[SMMY]

Actually, I would send off a letter to both Estee Lauder and MAC. Note the date and time of the incident in the letter. This is really bad form for store employees.

 

[cocodivatime]

Anyone ever notice anything from Bobbi Brown? I'm combing through these threads to try and get a few CPs.

thanks

 

[JessicaSarahS]

Quote:

Originally Posted by SMMY Actually, I would send off a letter to both Estee Lauder and MAC. Note the date and time of the incident in the letter. This is really bad form for store employees.

Thanks for the support guys. I've had bad experiences at stores before, but this was one of the worst! I made a complaint to the Vacaville outlets but from the tone of voice on the person on the phone, I think it'll fall on deaf ears. I think this will work better and I think these employees do make the Estee Lauder company look bad.

The ones that were the worst were two older blond women. The two younger women (one redhead, one dark blond) seemed to just be going along with it to avoid conflict with the two older. But they were off in their own world, looking out the window at the woman that just left and giggling at her. I felt bad for the woman. She's a regular too! She puts up with it to get her favorite foundation there at a cheaper price, and they made fun of her for that, aloud! Ugh...

 

[makeuplove]

has anyone been to the CCO lately?? i'm thinking of going tomorrow and i wanted to know what they have... thanks!

 

[shopaholicness]

Hey guys, I was at Vacaville CCO on Tuesday...they were unpacking a shipment as I was in the store, so I don't know exactly what they got in..I was afraid to look in the box cuz, well from this thread, the workers don't sound very nice....and I didn't wanna get yelled at, like this one poor lady that was there today...I think she was only trying to move the boxes so she could see what was on the shelf behind it, but the worker lady thought she was trying to open the box...anyhow, back to the point...

I did however see a few eyeshadows from the Neo Sci-Fi collection...I bought the last one in Magnetic Fields (which I think one of the workers was going to sell to a friend, but I got to it first), they also had Femme Fi, and Evening Aura. I also got a couple of Matte2 eyeshadows in Poisen Pen and Signed, Sealed. Sorry, I just remembered those cuz I was looking at them the most. I don't really think they have a whole lot of new stuff, unless it came in that shipment...but I guess if anyone wants to check it out and let us know what was there, it would be great

Hope that helps any.

 

[typsygirl]

I was there about a week ago they had most of the sculpting duos , holiday 2007 sets, gold stroke, sweet sienna, cocomotion pigment, 217,219, the flat buffer brushes, uppity fluidline, bunch of lippies, some beauty body powder, a few paints, no p/p, a few matte e/s

 

[juicy415]

DECEMBER 26

i went to vacaville yesterday here the list what i can remember:

2 e/s- pen n pink and another brown one
bunch of paints
no p/p, shadesticks
bunch of eyelashes
bunch of makeup bags
traincase
fafi tote
3 charges water?- purple, pink, and green one i believe
strobe creams and liquid
shave cream
face cleanser old package
2 tint lip conditioner
4 different eye and face set- 2-3 from nordstrom collection LE
buffer white goat one a small and big one
brushes- 217, 129, 129 sh, 213, 231 and 228 i believe
bunch of lipsticks,mattene, lipgloss, and lipgelee- see thru lipglass in not so shy from 06 collection, 3 from fafi, 3 from heatherette, sock hop,style minx, bonus beat, plushglass, lustresglass, lip pencils
3-4 sheer mineralize powders
3-4 scult shapes
belightful powder
studio tech 2 dark shade color
7-9 nail polishes
1 tendertone a pink one
sheer powder from stylistics collection the small compact one almost the same shade as belightful
lip set from 07 collection with the splendid l/g
2 fragrance cant remember wat color
moistercover conealer different colors
zoomlash dont know what color and brunette plushlash
2 eyeshadow palette dont know from what collection but the cover with a model eyes
2-3 pigments - steel blue what i remember
big pencil sharperner
sponges
eyelash curler
travel bottles
i think some foundation pumps
blushcream in sweet williams
4-5 glimmershimmer
3 fluidline uppity, dipdown and silver one
i think some liquidlast liner


andddddddddddd i cant remember no more!!!