^^ I'd just like to warn people to be cautious with maiandjays - and maybe I'm over reacting here, <
to follow> but I really dislike it when etailers don't reply to emails, especially when they are overseas, as it is my only way of communicating with them.
For the record, I think if you order polishes that are heavily stocked, the transaction will go smoothly - these people are honest, they just fail with the whole communication thing.
I sent them an email last night asking why they had refunded me for the polish and why they didn't give me a chance to replace it with something else and they essentially ignored my question and replied with "We'd like to note that we refunded you right away for out of stock item and so you did not lose any money."
So I sent them a spiel in return telling them they totally missed my point - and that their point is moot - ebay/paypal policy protects me from losing money anyway, it's not as though they could have sent me one less polish and not refunded me for it, they're acting like they did me a favour by refunding me LOL.
Also, the way I see it, is that I am losing money - now if I want that polish (or one that I could have replaced it with), I'll have to order it seperately and pay for shipping, or order an extra 9 polishes that I didn't plan or ordering. I think that does put me out of pocket, and it could have been avoided if they had bothered to send me an email informing me they were out of stock before just shipping out the rest of my order and refunding with no explanation.
For those who know me you can probably understand my frustration given my previous debacle with Naked Cosmetics and people's failure at taking 2 minutes to write an email. To everyone else, sorry if I annoyed you with my rant