shadowaddict
Well-known member
Quote:
You still should be able to take it back to the Macys even if it doesn't have a MAC counter. They are going to toss it anyway. I had someone tell me that one time at Macys only to learn she was wrong when talking to someone at customer service. Any of the cosmetic counters there should be able to return it for you. If they say otherwise tell them you talked to someone at the online customer service and was told you could becuase it was Macys error not yours. I was told I could return to any cosmetic counter at Macys no matter the reason. And if you have to be firm, bing out the polite "I'm standing my ground" bitch.It was Macy's. I had to call to make sure I was getting MA b/c it was sold out on their website when I checked at like 12:00, and hadn't been put into the order history on my account. But a different and very helpful rep called me back and told me that I will absolutely have it by monday and that mine was in one of the last batches taken from the warehouse before they sold out. My closest counter is about 20 mins. away so not as bad as some, but oddly enough the actual Macy's store located downtown and practically across the street from my job doesn't have a MAC counter.