MAC FAQ: PPID/MAC PRO Card

JasmineKD

New member
I faxed my application & information yesterday...and within 6 hours the charge posted on my bank account. Whew hew! :)


Hi guys, I called them today and asked for the fax number and they said I was only able to submit via mail. Has this changed in the past 2 weeks?? =(
 

SnowAngel1106

Well-known member
I'm wondering the same thing as JasmineKD. I tried faxing and it never picked up. :(

Edit: Nevermind! I spoke with someone who said they only accept the faxed applications if requested by someone. I have special circumstances so they let me fax mine in. It took three tries before the fax machine picked up so now the waiting game begins. Keeping my fingers crossed!
 

Tatyiona

Well-known member
They are really cracking down now! Make sure your having orders sent to the same address and you use credit cards in your name to make your purchases because they will take your pro card in stores now if you're using somebody elses card.
 

nazih09

Well-known member
I am a freelance makeup artist. Do you guys think a business card and makeup service contract will be enough for the 2 items of proof? I do not have a contract with a company yet.
 

ashtoncarter

New member
It is Saturday, Mac customer service is not open but can't wait for monday! My question is, If I'm a Licensed Cosmetologist that's more intertested in make up then hair! and want a make up artist discount at 40%. What do I do? I have my photo ID, Cosmetology License, and my Diploma/ Certificate. What else would I need? to show that i'm considered a "make up artist". Seems as if i only fall under the Cosmetologist Criteria.
 

C2keri

Well-known member
I'm not sure if anyone checks this anymore. I've done some makeup work off and on for the past 20 years, but just started getting back into it seriously. I did some work for a few companies and I had three of them write letters of recommendation. I ran out of business cards as a bride took them. I sent a cover letter explaining that. They have three letters, which is one more than they required, but I was mental about not having given them a card. So I sent an e-mail and got, wait...you can guess...NO REPLY!:finger: I realized today that I had not given them the new expiration date on my card. I spoke with Stacy at CS to give them a heads up. I think that I can best sum Stacy's attitude up with a visual: :finger:. She told me that it takes 5 weeks to be approved or hear back from them. I asked if they'd just reject me out of hand and she said yes. I don't think that I can go on with MAC if they refuse this. I don't have "special circumstances," and so I can't fax anything. I think that I have done everything correctly. They don't require a business card and 3 businesses have written confirmable letters of recommendation. I hate to walk away as every bride and photographer wants MAC. Can anyone give me advice? Could they just ask for more proof and not refuse the application? Should I ask why it says 3 weeks on the site and Stacy said 5? Is there any point in contacting CS? Thanks in advance. Also, thanks to whoever put the :finger: on this site. If you're talking MAC, it's invaluable!
 

kassielynne

New member
Hey, so I emailed customer service to fax in my application and they said that they only accept applications via mail. But....I already knew their fax number (905-944-6400) so I just faxed it anyway. My card was charged 2 days later. Yipeeee! Way faster than mailing it. My advice is to just fax it. It gets to them way faster. I haven't received an email yet though with my member number :( guess I will need to call them and ask what it is.
 

twofaces

Member
Hi,
I faxed in my application today at 4:00pm. Does anybody know how long does it take for it to go through?

Thank you!
 

twofaces

Member
Okay, so i faxed in on 7-4-11:
my ID
my application
composite card
2 business cards
contract
professional letter of reference

On 7-5-11:
I was approved.. ( yay!!)

On 7-6-11:
My PRO Card was mailed

and now im anxiously waiting : )
 

danikabananika

New member
Does anyone know if they contact your employer regarding the work you've done if you send in a contract? I've been doing make up with a dance company for about 3 years, but they recently moved locations, so all of the contact info on my most recent contract (which was signed and dated) is wrong.
 

C2keri

Well-known member
Does anyone know if they contact your employer regarding the work you've done if you send in a contract? I've been doing make up with a dance company for about 3 years, but they recently moved locations, so all of the contact info on my most recent contract (which was signed and dated) is wrong.
My understanding is that they just need to know if you're currently employed as a makeup artist. Do you have programs from the shows where you've done the makeup for them? That would prove it. HTH
thmbup.gif
 

C2keri

Well-known member
I received my refusal letter from MAC the day before I received the magazine that had my work in it. I e-mailed back and forth with someone named Tobi at MAC who was quite helpful a few weeks ago and so I was prepared for something like this. Tobi told me that MAC doesn't accept the normal reference letter - they require a letter of current employment, meaning that you must have someone to say that you currently work for them.
 

Busttamuv3

Well-known member
Do you have to submit new documents (2 forms of proof) again to renew membership, or do you just submit the application?
 

C2keri

Well-known member
[quote name="A Gurl Can Mac" url="/forum/thread/25432/mac-faq-ppid-mac-pro-card/1290#post_2143080"]@c2 keri just try again...... I believe that you could get one. Just ask the specific reason why you were rejected.[/quote] Thanks, after speaking with Tobi, that's what I did! I sent in a tear sheet and a letter of current employment. Also, my card name is correct and my addresses on the app and my ID agree. If that doesn't please them, I don't know what will. I just want the card before Posh Paradise hits, because that'll put me back a lot! Paint Pots for me and my kit? Damn!
 
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