shadowaddict
Well-known member
Thanks Copperhead and Shontay for your responses to my question! I knew I could return say, clothes, to a Macy's bought on their website, but wasn't sure about the cosmetic return policy.
Hi, just wanted to weigh in on this. I order from Macys.com all the time. If your store has a MAC counter then take it there to return it. The Macys that is closest to me does not and they told me just to take it to any of the cosmetic counters. I've done this at the Clinique counter as well as Lancome without any issue.
On their site they have a few brands that are not carried at least in any of the stores around me such as Urban Decay and they will let you return them to any counter. If they tell you otherwise go to a different counter becasue they are misinformed.