I honestly think if you weren't happy with your makeup, you should go back to see the MUA who did it and just explain to her what you didn't like, after all you did pay for their services and they should know how you feel, maybe they'll even offer you a complimentary makeup application. As a huge high end company, they should know where there mistakes lie so they can improve on them and in that way, they don't disappoint you again or other customers. HTHI agree about everything you mentioned. Also, yes that is thick blue eyeliner on the top.