ATTENTION!! DO NOT purchace from FACEFRONT COSMETICS!
- Thread starter HMC
- Start date
Twinkle_Twinkle
Well-known member
Anyone know what the deal is with the new site and limited product selection? I really want to order some bronzes but they aren't on the new site, and I've been checking back for months...
heyitsariane
New member
wow this really sucks, I'm so sorry. I ordered once from there and I did receive my eyeshadow.
smellyocheese
Well-known member
that's awful! I'm sorry you had to go through that!
effboysinthebut
Well-known member
I've ordered from them and have had a friend order from them a few times and neither of us ever had a problem with them. The shipping seemed a little longer but it wasn't that huge of a deal to me since I didn't need them at a specific time.
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Idk what they're deal is with anything they do...
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Good! I'm glad to hear that
Originally Posted by Twinkle_Twinkle
Anyone know what the deal is with the new site and limited product selection? I really want to order some bronzes but they aren't on the new site, and I've been checking back for months... |
Idk what they're deal is with anything they do...
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| Originally Posted by heyitsariane
wow this really sucks, I'm so sorry. I ordered once from there and I did receive my eyeshadow. |
Good! I'm glad to hear that
LC
Well-known member
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woops i'm obviously a selective reader..hahaha
| Originally Posted by Bran'sgirl21
Actually Girl, Like i just posted above, after i went through all that junk with the bank and turning off my debit card they finally got back to me with an e-mail saying this took a lot longer than usual due to a shortage in the product i ordered and they're getting my order shipped out to me FINALLY. But the kicker is like why the heck could you not in ten whole days tell me anything about why it was late until just now. If they had just given me a heads up it would have saved me a lot of annoyance and trouble... 
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woops i'm obviously a selective reader..hahaha
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So i know this thread is like 6 months old, but just a little side note... yeah this post above right here ^^^ i didn't get the shadow primer even after they told me it got shipped out... heh...ohhh man.
| Originally Posted by HMC
Update people!!!! lol!! I JUST received an email from FaceFront saying my order has been shipped!! WOO! 
Okay, Maybe they are an honest company, but i really don't know. If they really ARE an honest company, they REALLY need to update their services and get things running a little more smoothly so that people don't begin to question their credibility...just my opinion 
But either way i still get my eye shadow primer i ordered AND got my money back from the bank so I didn't even really have to pay for it!! YAY!
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So i know this thread is like 6 months old, but just a little side note... yeah this post above right here ^^^ i didn't get the shadow primer even after they told me it got shipped out... heh...ohhh man.
effboysinthebut
Well-known member
I ordered from this company in 2009, had absolutely no problems at all.
Now, I just ordered from them about 3 weeks ago and have the same issue. I've emailed twice, called and left a VM. No response. Again... after two weeks of no shipping notice it is a cause for concern. Still haven't heard from them. Will also be going through my CC company to get my money back.
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Now, I just ordered from them about 3 weeks ago and have the same issue. I've emailed twice, called and left a VM. No response. Again... after two weeks of no shipping notice it is a cause for concern. Still haven't heard from them. Will also be going through my CC company to get my money back.
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Sexy Sadie
Well-known member
sorry to hear about that. Thank you for letting us know.
Jinaxxx
New member
Hi I'm just get through to your issue . I supposed to search info about this brand before . I lost my money around 65 $ damn it now it almost 1 month that i didnt get any response . So i try to check out the company website and that really surprised me that website can't working ... I dont live in the state but I live so so far in Thailand and what should i do to get my money back ?? do u have any recommend ?
I subscribe to Pinkiecharm on YT and she had a similar incident and wrote about it on her blog: http://www.reenie.nu/2013/02/no-more-facefront-for-me/. That was enough to ward me off of ordering from this company!
effboysinthebut
Well-known member
I ordered once before and didn't have a problem. But this time I even reported them to BBB and they ignored that as well
I can't believe that I wrote this thread almost 3-ish years ago and you guys wrote 21 and 22 days ago that you recently got jacked over by this company too. Looks like they are STILL at it. Sorry that happened to you guys too
That SUCKS :-(
