Sephora's Reigning Beauties: Ariel - The Little Mermaid

Lipstickdiva420

Well-known member







Blue lagoon, scuttle, flounder,sebastian, flotsam,seashells, les poissons, caspian sea, your voice and unfortunate souls


Atlatica, fins, sick of swimmin, ursla, sha la la la, triton, wandern free, jetsam, sea witch and tresurs untold


I don't really care for scuttle and flounder they both seem chalky other than that I love the palette!!!!
 

LiliV

Well-known member
Yeah, people are going to be pissed no matter whether there was an email (not enough stock!) or not (wahh you didn't tell me!). If you want something popular you better be prepared to stalk and/or be ready right at the release time, and that's not just makeup.
I totally agree, I have a friend who always compliments my make up and asks where to get it but is never on the ball enough to actually get it when it's a limited edition. For example, she LOVES my Mac Marilyn Deeply Adored and I told her I was barely able to snag that at release time, I was lucky! And obviously it was sold out. So she was like "ooh.." Then literally MONTHS later she goes "can you come w me to Mac? I want that lipstick you have..." And I was like "it's sold out, and that collection has been done for months" like really?! Lol so when the rerelease came around I told her if she wants one go grab it NOW and she never did lol she just doesn't have a concept of limited edition/hot sellers
 

ChosenOne

Well-known member
Gather round, children...it's storytime.

As previously noted, I placed my order for the Ariel palette this past Sunday. On Monday I received the email that my order had shipped. I checked the tracking and it was due to be delivered the next day (Tue). I get home from work Tue and upon seeing that I had not yet received my package, checked the tracking again. It said:

4:22 P.M. The customer was not available on the 1st attempt. A 2nd attempt will be made.

Great. They came earlier than usual, AND decided they wanted me to actually accept the delivery instead of them just leaving it at my front door, which is what they've always done in the past, even with wine (which they're really supposed to have someone sign for).

But wait, there's more...

I checked the status this morning to make sure it was on the truck today. Instead, I see this:

06/11/2013 10:35 P.M. Shipment is held to verify commodity description with the customer for correct classification. / Delivery rescheduled.

Um...what? Even better is that at the top of the page it says "This shipment has cleared customs." Well gee, that's good, considering it's just eye shadow and a lip gloss (products I've ordered a hundred times before) from Sephora (a store I've placed orders with dozens of times before). Since when does this stuff need to go through customs or have its description verified?

Called UPS. They said their system shows the package as being on the truck to be delivered today, but they'll call the driver to make sure. About half an hour later, they call me back. "So the driver doesn't see the package on the truck...but that doesn't mean it isn't there. It's probably not very big, right? He might have just missed it. The people here say they scanned it and put it on the truck this morning, so it should be there. He might not get to your home until later this evening, at which point we'll be closed, but here's our phone number so you can call us if there are any issues." I asked about the weird status about the shipment being held, and the response was, "It could have just been that the box was badly damaged and needed to be taped up a bit before delivering it to you." Riiiiiight...

I am beyond pissed right now. I mean, I guess it could've been something more serious that I was having delivered, but it's still Disney and LE, you know? And if the package doesn't come tonight (not holding my breath for THAT one) then I'll have to go through all the bull with UPS and Sephora to either have a new palette and gloss sent to me (which Sephora might not even do if it was a "glitch" that it was up online so early in the first place) or get my money back.

Getting scared UPS might lose my Tropical Taboo stuff when I place my order later this month...
 

josephine90

Well-known member
4:22 P.M. The customer was not available on the 1st attempt. A 2nd attempt will be made.
Great. They came earlier than usual, AND decided they wanted me to actually accept the delivery instead of them just leaving it at my front door, which is what they've always done in the past, even with wine (which they're really supposed to have someone sign for).

But wait, there's more...

I checked the status this morning to make sure it was on the truck today. Instead, I see this:

06/11/2013 10:35 P.M. Shipment is held to verify commodity description with the customer for correct classification. / Delivery rescheduled.

Um...what? Even better is that at the top of the page it says "This shipment has cleared customs." Well gee, that's good, considering it's just eye shadow and a lip gloss (products I've ordered a hundred times before) from Sephora (a store I've placed orders with dozens of times before). Since when does this stuff need to go through customs or have its description verified?

Called UPS. They said their system shows the package as being on the truck to be delivered today, but they'll call the driver to make sure. About half an hour later, they call me back. "So the driver doesn't see the package on the truck...but that doesn't mean it isn't there. It's probably not very big, right? He might have just missed it. The people here say they scanned it and put it on the truck this morning, so it should be there. He might not get to your home until later this evening, at which point we'll be closed, but here's our phone number so you can call us if there are any issues." I asked about the weird status about the shipment being held, and the response was, "It could have just been that the box was badly damaged and needed to be taped up a bit before delivering it to you." Riiiiiight...

I am beyond pissed right now. I mean, I guess it could've been something more serious that I was having delivered, but it's still Disney and LE, you know? And if the package doesn't come tonight (not holding my breath for THAT one) then I'll have to go through all the bull with UPS and Sephora to either have a new palette and gloss sent to me (which Sephora might not even do if it was a "glitch" that it was up online so early in the first place) or get my money back.

Getting scared UPS might lose my Tropical Taboo stuff when I place my order later this month...
OMG! I would be so pissed! And wtf cleared customs? in the same country LOL, hopefully everything works out well for u!
 

LiliV

Well-known member
^^ That sucks! But maybe it will show up tomorrow. They make silly mistakes sometimes, one time I saw that my package (can't remember what now) was on the truck for delivery and at night when it still hadn't showed, I checked my email tracker thing and it said delivery updated to the next day. Then I thought why, when it was supposedly on the truck for delivery, and I saw it said it had been delivered to Pennsylvania! No idea how that happened and obviously no one kept it, but I guess it got put on the wrong truck
 

Ana A

Well-known member
4:22 P.M. The customer was not available on the 1st attempt. A 2nd attempt will be made.
Great. They came earlier than usual, AND decided they wanted me to actually accept the delivery instead of them just leaving it at my front door, which is what they've always done in the past, even with wine (which they're really supposed to have someone sign for).

But wait, there's more...

I checked the status this morning to make sure it was on the truck today. Instead, I see this:

06/11/2013 10:35 P.M. Shipment is held to verify commodity description with the customer for correct classification. / Delivery rescheduled.

Um...what? Even better is that at the top of the page it says "This shipment has cleared customs." Well gee, that's good, considering it's just eye shadow and a lip gloss (products I've ordered a hundred times before) from Sephora (a store I've placed orders with dozens of times before). Since when does this stuff need to go through customs or have its description verified?

Called UPS. They said their system shows the package as being on the truck to be delivered today, but they'll call the driver to make sure. About half an hour later, they call me back. "So the driver doesn't see the package on the truck...but that doesn't mean it isn't there. It's probably not very big, right? He might have just missed it. The people here say they scanned it and put it on the truck this morning, so it should be there. He might not get to your home until later this evening, at which point we'll be closed, but here's our phone number so you can call us if there are any issues." I asked about the weird status about the shipment being held, and the response was, "It could have just been that the box was badly damaged and needed to be taped up a bit before delivering it to you." Riiiiiight...

I am beyond pissed right now. I mean, I guess it could've been something more serious that I was having delivered, but it's still Disney and LE, you know? And if the package doesn't come tonight (not holding my breath for THAT one) then I'll have to go through all the bull with UPS and Sephora to either have a new palette and gloss sent to me (which Sephora might not even do if it was a "glitch" that it was up online so early in the first place) or get my money back.

Getting scared UPS might lose my Tropical Taboo stuff when I place my order later this month...
Im very sorry...The same thing happened to me with the all about orange collection last friday, except I was home all day and noone ever knocked or left a note, I went online to check and it said that the first attempt had been made and the customer wasnt available to sign (I never sign for anything! plus noone ever knocked!!). I called customer service and they told me they would put in a report and that someone would call me back but then again noone did. I had to wait the entire weekend til monday when the package was delivered to my door again without knocking or anything...apparently the second time I didnt have to sign??..idk whats going on with the ups ppl. If I was you I'll keep on calling and bugging them til the straighten out the issue. Im sure your package is there, the driver just didnt want to look.
 

vaisforluvrs

Well-known member
^^ That sucks! But maybe it will show up tomorrow. They make silly mistakes sometimes, one time I saw that my package (can't remember what now) was on the truck for delivery and at night when it still hadn't showed, I checked my email tracker thing and it said delivery updated to the next day. Then I thought why, when it was supposedly on the truck for delivery, and I saw it said it had been delivered to Pennsylvania! No idea how that happened and obviously no one kept it, but I guess it got put on the wrong truck
Yep, I had a package from MAC that went missing. After numerous reschedule delivery statuses from UPS, I finally called MAC who had to get in touch with UPS to file a claim. Luckily, MAC resent the package. But, lo and behold, after UPS got the claim notice, they were able to "find" the package. I think it was probably on the truck the entire time, but I think I'm at the end of the route for the night and he probably got lazy and left it on the truck or something.
 

ChosenOne

Well-known member
^^ That sucks! But maybe it will show up tomorrow. They make silly mistakes sometimes, one time I saw that my package (can't remember what now) was on the truck for delivery and at night when it still hadn't showed, I checked my email tracker thing and it said delivery updated to the next day. Then I thought why, when it was supposedly on the truck for delivery, and I saw it said it had been delivered to Pennsylvania! No idea how that happened and obviously no one kept it, but I guess it got put on the wrong truck
Omg! I've had a package delivered a few doors down from me, but having your stuff delivered to an entirely different state is a whole different level of incompetence!
 

ChosenOne

Well-known member
Yep, I had a package from MAC that went missing. After numerous reschedule delivery statuses from UPS, I finally called MAC who had to get in touch with UPS to file a claim. Luckily, MAC resent the package. But, lo and behold, after UPS got the claim notice, they were able to "find" the package. I think it was probably on the truck the entire time, but I think I'm at the end of the route for the night and he probably got lazy and left it on the truck or something.
That's exactly how I'm imagining things will end with my package. I think I'm also at the end of the route because my deliveries almost always come between 7 and 8 at night. I'm thinking if I don't get it by the end of the day tomorrow, I'll do what you did and give Sephora a call on Friday to tell them what happened.
 

LiliV

Well-known member
I did another look today, went for warm tones since I did cool ones yesterday. It's hard to get a good pic of the colors but here it it. This one is Treasures Untold on the lid, Sha la la on the outer corner and Sebastian in the crease
a6a96c50_image.jpeg
 

FoxyMamaMakeup

Active member
I did another look today, went for warm tones since I did cool ones yesterday. It's hard to get a good pic of the colors but here it it. This one is Treasures Untold on the lid, Sha la la on the outer corner and Sebastian in the crease
a6a96c50_image.jpeg
Very nice! Very pretty! Love it! I'll be trying both looks when I get my palette, which should be any minute now!! UPS always delivers late in the evening for me. Cannot wait I'm so anxious! I keep constantly looking out the kitchen window for the UPS truck to pull up!! ; ) lol I'll have this Gorgeous Ariel palette in my hands shortly! ; )
 

FoxyMamaMakeup

Active member
These colors are just stunning!!! Absolutely Gorgeous!!! I cannot wait to play with different looks! I am so incredibly excited right now!! ; )
0853cd66_image.jpeg
 

FoxyMamaMakeup

Active member
The packaging & everything is just gorgeous!! This is going to be my main center piece on my vanity! This is the most beautiful eyeshadow palette ever!! I Love It!!
0adb6ad0_image.jpeg
 

LiliV

Well-known member
The packaging & everything is just gorgeous!! This is going to be my main center piece on my vanity! This is the most beautiful eyeshadow palette ever!! I Love It!!
0adb6ad0_image.jpeg
I'm keeping all my Disney palettes out on my vanity when we move and I get a new vanity table bc they're so pretty!
 

FoxyMamaMakeup

Active member
I'm keeping all my Disney palettes out on my vanity when we move and I get a new vanity table bc they're so pretty!
Me too girl! I'm getting a new vanity too & this palette & everything else from the Disney Ariel collection, as well as the Cinderella & Jasmine collections I have will all be my main pieces on display! As well as my MAC Marilyn Monroe collection! The Disney collections & the Marilyn Monroe collection are my favorite makeup collections of all time! ; )
 

queenblenda

Well-known member
so does anyone know when we should expect the whole collection to be up for purchase? ill keep stalking sephora online just thought id ask tho :)
 

queenblenda

Well-known member
so we only managed to get the palette due to a glitch? but it was up for quite a while, not sure if i buy dat..
who knows maybe they just wanted to see how fast it would sell or something?? but i agree i dont think if it was a glitch that they would have left it up for so long... and if it was a glitch why wasn't it the whole collection?? how did just the storybook palette glitch?? who knows im just happy whatever happened, happeneded getting my palette tomorrow :))
 

LiliV

Well-known member
so does anyone know when we should expect the whole collection to be up for purchase? ill keep stalking sephora online just thought id ask tho :)
No idea, I've been checking pretty frequently
so we only managed to get the palette due to a glitch? but it was up for quite a while, not sure if i buy dat..
I think that's bs, there's no way that was a glitch. Esp bc it was listed as a Beauty Insider thing which is always earlier. Not sure why the rest of the stuff isn't up yet but I really don't think that was a glitch
 
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