RiRi Hearts MAC Summer Collection (June 18, 2013)

[Serenityy]

Omgggg I died lol! I was like "come again" hahahahahaha

Like I just sat there wide eyed, shaking my head the whole time.
This thread was all the way turned up for real today!

 

[elegant-one]

Actually, no. You don't know how I'd feel and you'd be wrong anyway. If I was late to the party and others found a loophole and ordered, I would not see it as fair that their orders were cancelled. Even if I missed out.

Yep! I'd thumb you doll but its broke again

I've been ordering early with my specktra peeps F O R E V E R....so whatever

 

[allthingsglam]

So do cs say some people orders got cancel

 

[miss0annette]

You're lucky to be close to your SA. I should really make friends with some in my area!

Same here. I need to make friends with the SA's. they're not always too friendly though

 

[BeautyByLele]

I just called my SA to put in my fall order. She died cracking up. I was serious as hell tho. I told her I don't kno what it will consist of really but whatever I want to ensure that i do get. She jokingly called me crazy however promised that she got me! I was told that customers were coming in the store asking the associates to order for them

LMAO that's crazy !!!

 

[shontay07108]

Yep! I'd thumb you doll but its broke again:haha: I've been ordering early with my specktra peeps F O R E V E R....so whatever

I see you've abandoned the Chanel thread. :haha: I got my cream blushes today and they are FANTASTIC!

 

[BeautyByLele]

So do cs say some people orders got cancel

I dont think CS needs to confirm orders got cancelled because alot of people have been posting on here saying their orders got cancelled, which sucks !!! MAC should have honored it and "next time" made sure their were no glitches

 

[cr8zy4MAC]

I still do not own UTA! Guess that needs to change soon.

Richelle83,

I am so glad that you gave them a piece of your mind. We're all rooting for you on this end! At least you'll be able to get UTA without all that aggravation. I ended up getting UTA with my order. I tend to like a creamier texture better.

 

[elegant-one]

• [h=5][/h] [h=5]Thank you so very much for cancelling my order, I really do appreciate that. Waited patiently like everyone else, the lipsticks had the add to bag option so I did just that. But because this option appeared before 11am I am being penalized for your F'up. Thanks for the great customer service you have shown me by not even sending me an email to notify me of the cancellation. Great work MAC.[/h] Like ·
  
  
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    MAC Cosmetics Hi Richelle! We apologize for the inconvenience. Our servers are working hard to get the new RiRi collection in your hands. Thank you for your patience!
    Like · Reply · about a minute ago
    
    
    
    
    
    
  
  
  
  
  
  
  
  
  

I meant to say 12pm but whatever. Ugh I really dislike their responses.

That is just an unacceptable response.

I am REALLY surprised that they could even cancel the orders that quick!

 

[StrongWoman]

I hate when, in any situation, a person goes well if it was you... Actually, no. You don't know how I'd feel and you'd be wrong anyway. If I was late to the party and others found a loophole and ordered, I would not see it as fair that their orders were cancelled. Even if I missed out.

100% agree. I mean, our goal here is for everyone to get their lipsticks. That's why we PM each other links and share info.

 

[brittbby]

And another gripe.... Excuse my b**** fest today but MAC made me.... Enough with this standard shipping... Some of us live all the way on the west coast and won't get our ish for ages.... Common now!!!

 

[elegant-one]

I see you've abandoned the Chanel thread.

I got my cream blushes today and they are FANTASTIC!

Ahhhh, did you!!!! Awesome girl!

 

[MACJunkie85]

yep. my early orders cancelled I just wonder if they would have cancelled the orders had they not been snitched on:sigh:

Lol! Probably NOT!

 

[Serenityy]

Quote: Originally Posted by brittbby


They back ordered them... They are sneaky though and don't tell you that until after you play their waiting room game.

What really ticked me off at the end of it all!

 

[Tonetone711]

Gah my boyfriend is a software engineer and thankfully sits in front of a computer anyways all day and was willing to put in my order. Seriously , why does Mac penalize us for their software glitches? Happens allllllll the time in tech!!!

 

[sass-swatch]

i'm just about to close this fucking mac page. been on for 4 HOURS! "my request is being processed" -.- really MAC? I have had the 3 lippies in my cart for 4 HOURS. I've been like checking back every ten minutes just to make sure it's still alive.

Like the hell get your shit together MAC! No one is gonna wanna buy from you if you have horrid customer service. Watching the waiting page and i'm like~~~.

Then i see people who got their orders in like this

and i'm just like

you testing my patience girl

 

[Ana A]

I just called my SA to put in my fall order. She died cracking up. I was serious as hell tho. I told her I don't kno what it will consist of really but whatever I want to ensure that i do get. She jokingly called me crazy however promised that she got me! I was told that customers were coming in the store asking the associates to order for them

Good for you, today was a nightmare for all of us.....Watch out though, someone may try to lecture you for this later....it would go something like "you and your SA friends are the reason we dont get any products". Nevermind the months of stalking we do here and the fact that they only pop in here when a collection launches asking for links....lol get outta here or better yet like someone else commented earlier stop by your local store and try to get the items for an ONLINE collection there hahaha!......... Oh and ppl asking associates to order for them common! hahaha!

 

[allthingsglam]

I dont think CS needs to confirm orders got cancelled because alot of people have been posting on here saying their orders got cancelled, which sucks !!! MAC should have honored it and "next time" made sure their were no glitches

Yea I'm one of those people. I was just asking because I didn't want to have all of those lipsticks and ld.if cs saying no orders where really cancel then I will have bu I guess

 

[miss0annette]

i'm just about to close this fucking mac page. been on for 4 HOURS! "my request is being processed" -.-   really MAC? I have had the 3 lippies in my cart for 4 HOURS.  I've been like checking back every ten minutes just to make sure it's still alive. 

 Like the hell get your shit together MAC! No one is gonna wanna buy from you if you have horrid customer service. Watching the waiting page and i'm like~~~. 

 Then i see people who got their orders in like this 

 and i'm just like 

 you testing my patience girl

Lol love the use of smileys. But seriously, waiting 4 hours is some serious BS.

 

[brittbby]

i'm just about to close this fucking mac page. been on for 4 HOURS! "my request is being processed" -.-   really MAC? I have had the 3 lippies in my cart for 4 HOURS.  I've been like checking back every ten minutes just to make sure it's still alive. 

 Like the hell get your shit together MAC! No one is gonna wanna buy from you if you have horrid customer service. Watching the waiting page and i'm like~~~. 

 Then i see people who got their orders in like this 

 and i'm just like 

 you testing my patience girl

Girl, you have some patience. At an hour and a half I was like if it doesn't complete within 10 minutes... I'm done lol. Almost threw my phone, iPad, computer (because yes im one of "those" who was using multiple devices lol)