Carolina Marie
Well-known member
i ordered a pair of shoes and the suede was damaged, i went through hell to return them! the shoes were $27 and they were only going to return $12...they told me they don't return taxes...ohh you best believe i put my only child syndrom aside and called them why in the world they don't return taxes is beyond me! then FINALLY they agreed to return the full amount since the shoes were damaged but it took a month and a half for me to get my refund...RIDICULOUS if you ask me, i will NEVER shop there againhautelook's shipping is so exp! and it takes forever! the only thing i ever bought there was the nudetude palette and i almost forgotten about it when i received it