RiRi Hearts MAC Summer Collection (June 18, 2013)

butterflyeyes

butterflyeyes

Well-known member
So MAC noticed my tweets and told me to email them with my info. Just rattled off a long detailed email. Lets see where this goes!
 
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Richelle83

Well-known member
Quote: Originally Posted by PeachTwist

Girl, don't brag! I have to wait weeks for a CP! Lol!



Lame
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Medgal07

Medgal07

Well-known member
jdandray said:
HI you guys, I learned about this site from a suggestion on CurlyNikki.com. Been lurking on this particular thread every since the day of the RiRi release and decided to join. You ladies are so encouraging and I enjoy reading all of your post. Even the one's where yall are "reading" >>>insert attitude here<<< MAC for their shenanigans...LOL. I've recently spent too much on makeup to be proud of so I am going on a 3month no buy (except to replace staples). So I'll use this forum to get my temporary fix :) Thanks for having me.
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Jdandray.
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Richelle83

Well-known member
jdandray said:
HI you guys, I learned about this site from a suggestion on CurlyNikki.com. Been lurking on this particular thread every since the day of the RiRi release and decided to join. You ladies are so encouraging and I enjoy reading all of your post. Even the one's where yall are "reading" >>>insert attitude here<<< MAC for their shenanigans...LOL. I've recently spent too much on makeup to be proud of so I am going on a 3month no buy (except to replace staples). So I'll use this forum to get my temporary fix :) Thanks for having me.
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I love CurlyNikki. Have been a fan of hers long before she started blogging!
 
josephine90

josephine90

Well-known member
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So here's Heaux! I think i like it! I ll try it with a liner later! Added a little gloss since my lips is really dry today.
 
internetchick

internetchick

Well-known member
jdandray said:
HI you guys, I learned about this site from a suggestion on CurlyNikki.com. Been lurking on this particular thread every since the day of the RiRi release and decided to join. You ladies are so encouraging and I enjoy reading all of your post. Even the one's where yall are "reading" >>>insert attitude here<<< MAC for their shenanigans...LOL. I've recently spent too much on makeup to be proud of so I am going on a 3month no buy (except to replace staples). So I'll use this forum to get my temporary fix :) Thanks for having me.

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I love CurlyNikki. Have been a fan of hers long before she started blogging!
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So are you a member of Naturally Curly then?
 
valkolak

valkolak

Well-known member
Hearing all of this trouble you guys are having is making me think twice about placing my order for TT. i love msfs and mes but MAC is just rubbing me the wrong way. Might be time for a NARS or BE haul.
 
KaysWays

KaysWays

Well-known member
GlamQueen21 said:
I e-mailed MAC about my issue with my order and here is their response:


Dear Jacquelyn:

Thank you for taking the time to email us at MAC Cosmetics Online.

Thank you for allowing us to explain that the RiRi Hearts MAC Summer Collection was not available to the public on the site at the time your orders were placed. Regrettably, a link was posted online which enabled access to purchase these items before the collection was officially launched. This link was not posted nor sanctioned by MAC Cosmetics.

It is very unfortunate that this occurred and we are very sorry that loyal MAC customers may have been unwittingly involved in a situation that resulted in the cancellation of a much desired shipment. We understand that the decision to cancel orders that were placed prior to the launch has caused disappointment for those who innocently followed a posted link, and for this we are truly sorry. We appreciate your understanding that this action was taken in an effort to maintain fairness for all MAC fans and to allow everyone the same opportunity to purchase the collection.

At this time, we are happy to confirm that your order for the Lustre Drops in Barbados Girl is currently being processed for shipment. You will receive an email confirmation when your order ships. Once your order has been processed, it will be shipped via Standard Service. Most orders shipped via Standard Service are processed and shipped in 1-2 business days, depending on product availability and are typically delivered within 5-7 business days from the order's ship date.

With regards to the remainder of your orders, we regret that, due to a manual error, they have been cancelled in our system. We are very sorry for any inconvenience. However, we are happy to confirm that the 3 RiRi Hearts MAC Lipsticks are currently available for sale on our site and will be available for shipment in mid-to-late July. If you are interested in purchasing these items, you may purchase up to (4) additional lipsticks, and we kindly encourage you to place your order as soon as possible because quantities are limited.

Thank you for this opportunity to respond to your concerns. We hope you will continue to look to MAC Cosmetics Online with confidence and satisfaction for all of your cosmetic needs. If you would like to speak with one of our representatives at any time, please call 1-800-588-0070.

Kind regards,

Heather
MAC Cosmetics Online
Customer Service
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I guess Heather got some sleep because this reply sounds the best out of all the others I've heard so far. How dare them even direct you to the site to order more. How about we'll offer you a pick of one for your troubles? What does Rihanna have to say about this? I'm not as active on Twitter as I am on IG
 
alanaberry111

alanaberry111

Well-known member
Yeah everyone got cancelled before 12 and after that my friends order went through at 2pm and she recieved the back order email yesterday you can get through easily because those are for back order lippies but my 2 blushes riri woos and 2 luster drops were shipped today cause I ordered double of everything cause it was easier to just hit I want it all but still gotta wait for the riri boy and heaux :/
 
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Richelle83

Well-known member
Quote: Originally Posted by internetchick

So are you a member of Naturally Curly then?



I am! Haven't been on there in a two years though. You?
 
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