RiRi Hearts MAC Summer Collection (June 18, 2013)

KaysWays

KaysWays

Well-known member
You ladies all look lovely in your lippies. I am SO dying for this backorder crap o be over with already. I see the site is still going HAM, now Aveeda? I guess anything to lessen their CS phone calls lol. I ended up ordering another RRB but missed the chance for a RRH bu which is fine with me, I'm not really a berry kinda chick
 
PixieDancer

PixieDancer

Well-known member
I'm not even going to rant. What would be the point? Got my 2 orders that took me hours to order. ALL my lippies are ruined. One broken at the base (like another one I saw on here). One completely melted down into the tube. And one started to melt against the side. I can still roll that one up but its all smashed and crappie. I called CS and a supervisor is supposed to call me back since I'm such a "valuable customer." Not holding out ANY hope that I'm going to end up with any. The only thing that makes me not completely hate the whole situation is I was able to score a LD for my girl and one for myself. So the boxes weren't just full of complete disappointment. Just 90% disappointment. No more of this for me. If I can't get it online from an early PRO release, I won't be getting it.

BTW... the ones that got their items successfully ALL look wonderful! Gives me something to smile about knowing some of my dolls are rocking and happy! *group hug*
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R

Richelle83

Well-known member
PixieDancer said:
I'm not even going to rant. What would be the point? Got my 2 orders that took me hours to order. ALL my lippies are ruined. One broken at the base (like another one I saw on here). One completely melted down into the tube. And one started to melt against the side. I can still roll that one up but its all smashed and crappie. I called CS and a supervisor is supposed to call me back since I'm such a "valuable customer." Not holding out ANY hope that I'm going to end up with any. The only thing that makes me not completely hate the whole situation is I was able to score a LD for my girl and one for myself. So the boxes weren't just full of complete disappointment. Just 90% disappointment. No more of this for me. If I can't get it online from an early PRO release, I won't be getting it.

BTW... the ones that got their items successfully ALL look wonderful! Gives me something to smile about knowing some of my dolls are rocking and happy! *group hug*
th_hug.gif
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So sorry Pixie(almost typed your real name lol)
th_hug.gif
Ugh its so bad you don't have the energy anymore to bitch and moan like you should be able to
ohboy.gif
How much longer is "corporate" going to make people wait to hear back from them? And since Heaux and RRB will be available to ship mid july they should be making enough to cover cases like this.

I pray tomorrow everything comes intact for me. I haven't called CS yet but if ish its broken in any way shape and or form, IT. IS. GOING. DOWN.
 
Naughtyp

Naughtyp

Well-known member
PixieDancer said:
I'm not even going to rant. What would be the point? Got my 2 orders that took me hours to order. ALL my lippies are ruined. One broken at the base (like another one I saw on here). One completely melted down into the tube. And one started to melt against the side. I can still roll that one up but its all smashed and crappie. I called CS and a supervisor is supposed to call me back since I'm such a "valuable customer." Not holding out ANY hope that I'm going to end up with any. The only thing that makes me not completely hate the whole situation is I was able to score a LD for my girl and one for myself. So the boxes weren't just full of complete disappointment. Just 90% disappointment. No more of this for me. If I can't get it online from an early PRO release, I won't be getting it.

BTW... the ones that got their items successfully ALL look wonderful! Gives me something to smile about knowing some of my dolls are rocking and happy! *group hug*
th_hug.gif
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omg!! Im sorry =( that is terrible! they better send you replacements! what is LD?
 
michelle79

michelle79

Well-known member
This launch was such a disaster......cancellations, back orders, damaged products.......

Has there ever been a collection as messy as this one?
 
Jennifae

Jennifae

Specktra Bestie
PixieDancer said:
I'm not even going to rant. What would be the point? Got my 2 orders that took me hours to order. ALL my lippies are ruined. One broken at the base (like another one I saw on here). One completely melted down into the tube. And one started to melt against the side. I can still roll that one up but its all smashed and crappie. I called CS and a supervisor is supposed to call me back since I'm such a "valuable customer." Not holding out ANY hope that I'm going to end up with any. The only thing that makes me not completely hate the whole situation is I was able to score a LD for my girl and one for myself. So the boxes weren't just full of complete disappointment. Just 90% disappointment. No more of this for me. If I can't get it online from an early PRO release, I won't be getting it.

BTW... the ones that got their items successfully ALL look wonderful! Gives me something to smile about knowing some of my dolls are rocking and happy! *group hug*
th_hug.gif
Click to expand...
I'm so sorry to hear that, PixieDancer! I'd be heartbroken if that happened to any of my lipsticks (especially the ones that took me hours to order). I don't know why they can't just replace your lippies. Don't they have extras set aside just for this? I hope they resolve this issue for you immediately and send you the replacements ASAP.
th_hug.gif
 
VampyCouture

VampyCouture

Well-known member
valkolak said:
Marilyn Monroe might have been worse. Nah i think this one is worse than MM, by eons

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I agree.

I ordered one Heaux and it got canceled without my knowledge. I then ordered another one when it was still in stock and it came up as a Riri Boy, which I know for a fact I pushed for Heaux instead. I didn't want RRB, so the best CS could do was cancel the order. I have never seen anything like this from Mac before.
 
SeaBreeze33

SeaBreeze33

Well-known member
Ok, so my order isn't slated to arrive until tuesday, and after all these horror stories about melted and broken products... I'm scared as hell. It's been hot in Cali, and my lippies have been traveling for a few days in the back of a truck across the hot ass south to get here too
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Pray for me.
 
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