MAC Prolongwear Collection (September 5, 2013)

Ana A

Ana A

Well-known member
I imagine the pencils will go up too and pretty soon the lipsticks will follow....
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Miss Dynamite

Miss Dynamite

Well-known member
I might stop buying MAC completely pretty soon if they keep this crap up...their products are getting lower in quality, higher in price, while so many brands are making better quality makeup for so much cheaper. Not to mention how they have been ripping people off lately and just horrible customer service in general. Like for instance them cancelling my RiRi order and they still haven't refunded me. Everytime I call, they say that they can't refund it because of me getting refunds before for damaged products...well dumbasses, this product wasn't damaged, you straight out cancelled my order! You can't cancel something and still keep the money for it...WTF?
 
Copperhead

Copperhead

Well-known member
Miss Dynamite said:
I might stop buying MAC completely pretty soon if they keep this crap up...their products are getting lower in quality, higher in price, while so many brands are making better quality makeup for so much cheaper. Not to mention how they have been ripping people off lately and just horrible customer service in general. Like for instance them cancelling my RiRi order and they still haven't refunded me. Everytime I call, they say that they can't refund it because of me getting refunds before for damaged products...well dumbasses, this product wasn't damaged, you straight out cancelled my order! You can't cancel something and still keep the money for it...WTF?
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I mean really MAC? That's just ridiculous.
 
erine1881

erine1881

Well-known member
Miss Dynamite said:
[COLOR=CC99FF]I might stop buying MAC completely pretty soon if they keep this crap up...their products are getting lower in quality, higher in price, while so many brands are making better quality makeup for so much cheaper.  Not to mention how they have been ripping people off lately and just horrible customer service in general.  Like for instance them cancelling my RiRi order and they still haven't refunded me.  Everytime I call, they say that they can't refund it because of me getting refunds before for damaged products...well dumbasses, this product wasn't damaged, you straight out cancelled my order!  You can't cancel something and still keep the money for it...WTF?[/COLOR]
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OMG are you serious!? Are they thinking that instead of it being cancelled that you received it damaged and were refunded already for it?
 
luvlydee

luvlydee

Well-known member
erine1881 said:
Oh, i forgot to mention this when i did the colour story. Get this. Ready for it? Paint pots will now be $20. That's a $1.50 increase! :finger:
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I mean seriously do u know how much makeup i can buy for 20 bucks! Dammit mac. Im loving my layin low paint pot now but thank goodness i havent touched it a lot before so its still basically full. I wanted to see the Camel paint pot but now i dont think its worth it. Still interested in the plw foundation though
 
Miss Dynamite

Miss Dynamite

Well-known member
erine1881 said:
OMG are you serious!? Are they thinking that instead of it being cancelled that you received it damaged and were refunded already for it?
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I'm not sure what they are thinking, I explained clearly to a few different people, over the phone and all of them said the same thing. So either the people were quite stupid or they are trying desperately to keep money that doesn't belong to them. God knows I spend way too much money on their products for them to act like I'm trying to rip them off or something, lol.
 
erine1881

erine1881

Well-known member
Miss Dynamite said:
[COLOR=CC99FF]I'm not sure what they are thinking, I explained clearly to a few different people, over the phone and all of them said the same thing.  So either the people were quite stupid or they are trying desperately to keep money that doesn't belong to them.  God knows I spend way too much money on their products for them to act like I'm trying to rip them off or something, lol.[/COLOR]
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Just tell them they clearly don't understand the fact that you have received damaged product, have not received a refund, and would like their name and information, as well as the contact information for John Demsey, and will be glad to pass on to him the type of customer service his company dishes out.
 
Naughtyp

Naughtyp

Well-known member
Richelle83 said:
How long have we been complaining about the quality of the quads?! And yet some brands(like our favorite polish brand) is making amazingly cheap products with absolutely no problem. 
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what's your fav np brand? as a np addict I must know! lol
 
Gatton

Gatton

Well-known member
martiangurll said:
I have similar issues. Udpp worked but dried out my lids. TFSI same. The NARS primer is perfection though. Worth the price. And if you hate it I think you can return it.
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Thanks ladies, but I don't think it works like that here... Sephora has left the Netherlands too, so I could only order online, where I doubt they'd have that kind of service. :(
 
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