Wow! Raizinnthasun that's a crazy story! I think this is exactly why they shouldn't do pre-sales. For one, every single place has a different rule. It's too confusing because one SA @ the same store may tell you something different from another SA at the same store. Yes, it's far more convenient than having to get up early and thug it out, but there's no way for the people who do make the trek out there and wait an hour or 2 before the store opening to know that their wait is in vain. I think they should allow phone sales after the 1st 30 mins of the the store opening. That way, at least the people who waited in person can get stuff.