MAC Vigilante
New member
I was the one who contacted Jens7lil1s privately, and she was very kind not to "out" me because I have been attacked, cyber bullied, and flamed for attempting to inform others about the shady dealings of Allcosmeticswholesale.com in the past, and I do NOT need that drama in my life. I was sad to see that her post was disregarded more than her original post about the fake Fafi glass she was sold, in spite of how obvious the bad Fafi fake is. Defenders of ACW have dismissed these items as "factory blemish" products. Here's the problem with that: there's no such thing as a MAC "Factory Blem" item. IT DOESN'T EXIST.
I have made several calls to MAC this week. I first called MAC Pro Online on Tuesday morning, January 21, 2014. I spoke to an agent named Suzie @ 800-866-6464 and asked her if anyone had heard of All Cosmetics Wholesale. I read her the "about" page, condensing as best as I could. I explained the "factory blemish" stories, and how I can find nothing but support for this company online. She was shocked. She told me there is no such thing as a "factory blemish" and she reassured me that MAC only sells to authorized dealers such as free-standing stores and counters with Macy's, Norsdtrom, Dillards, etc. She had never heard of ACW or Suite7beauty.com. She gave me another phone number and asked me to call during regular business hours so MAC can do a proper investigation. I made that call today and here's what happened:
Phone number: 800-387-6707
Option #8
Name of division: MAC Global Consumer Communications
Agent I spoke to: Brandie
Case # 1401070
Brandie from MAC Global Consumer Communications assured me ACW is NOT an authorized dealer, MAC NEVER sells anything in bulk to anyone outside of the known authorized dealers (ACW is not only not authorized, they aren't even known to MAC), and there is no such thing as a "factory blemish" item. IT DOESN'T EXIST. That Tenderling blush in a Hey, Sailor! compact? It is as fake as a $3 bill. Brandie told me MAC does NOT run off test items, or place different pans of permanent colors into the compacts for LE collections or LE colors into standard compacts instead of LE packaging during the pre-release stage. If any such thing were ever created by MAC, they would destroy it, not sell it. DESTROY IT. They do not want anything questionable leaking out to tarnish their reputation. Aside from the rare, occasional "SAMPLE" labeled item sent as press releases, all legit MAC will be uniform in packaging and labeling. All damaged items I have ever received from MAC were either sent back per request or simply thrown out by me per MAC's advice. Damaged items are never resold. Expired items are never resold. I know someone who received one LE item from ACW with a batch code starting with the letter "N" ... MAC has NEVER run off 13 batches of a limited edition item, and no legit "N" batch on an LE blush should exist. I talked to Brandie about all these issues, from the factory blemishes to the "N" batch, and she assured me this is all clear signs of counterfeiting.
I gave her the name of Sheri Butte and the alternate website, but Brandie assured me she didn't need this additional information because the department this would be investigated by can get all that information off the website itself. I was promised something would be done. I asked "is there any way I can call back to follow up on this?" and she said "No, this will be handled internally." Fine with me.
~~~~~~
People have asked me why I care so much. Do you have any small children in your home? I do. My toddler once took a bite out of a MAC lipstick because it smells like vanilla! I now lock up my makeup where my kids can't get to it, but sometimes I slip up and leave my purse open, or something else innocent that could happen to anyone, and my babies get into my things because little kids love mommy's things! Everything sparkly, pretty, and smelling tasty is going to be sampled by my little ones because that's what little ones do. I talked to other mothers, and learned I am certainly not the only one with toddlers who gobble up MAC lipsticks when they get their little hands on the stuff. Counterfeit makeup has been discovered to have dangerously high levels of lead, formaldehyde, nail polish remover, and many other toxins. I imagine most of the ACW is probably safe, but even the slightest chance that 1 item could cause sickness, irreparable brain damage, or even death to one of my babies or someone else's babies is enough reason for me to feel so strongly about this issue. The fact that the cost involved in trying to hunt down these scammers jacks up the costs of MAC every year so we have to pay higher and higher retail fees is even more reason to do this. Isn't it a little ironic that so many people shop with ACW because they feel the MAC retail fees are too expensive, but those fees are only that high because MAC has to spend so much to try to stop sellers like ACW? It's a terrible thing. ACW could be manufacturing their own fakes considering the fact that empty MAC bullet tubes only cost between 10 cents to 50 cents on Alibaba.com. Full-size pre-fab counterfeit MAC lipsticks run about $1.47 each on DHGate.com. Of course ACW seems friendly and "professional" to those who have not complained about anything--they want your money, and there is big money in counterfeiting! Do the math on the overhead, the website costs, and the stock rates if they were buying on a MAC Pro account (40% off retail) and you'll see there's simply no way they could turn a profit for 3 weeks, let alone 3 years if they were selling legit MAC. Pros also have a spending cap of $5000 per year, and the county ACW claims to be in has a local sales tax of 8.8%, so selling $7.99 and $9.99 lipglass isn't just unlikely, it's impossible.
I have heard some defenders talk about the different packaging MAC has used over the years, and this has been used as a common logic tactic by counterfeiters to peddle their wares. 3 years ago, I got stuck with a fake MAC blush off eBay, and that seller told me the same thing--MAC has changed their packaging several times. No, not really. If you would like to see the 3 different bullets MAC has put their lipsticks in, here's a great blogger photo: http://2.bp.blogspot.com/-Lz51c2IybZA/TW66saMg1CI/AAAAAAAABRY/tkO65I5sPYE/s800/MacLipsticks.JPG That's really the only packaging they have used since the 1980's for lipsticks in the core collection.
If you don't believe me please just call MAC Corporate and ask for yourself. I provided the phone numbers I called, but really, it's easy to locate this information yourself on MAC's site and just call: http://www.maccosmetics.com/cms/customer_service/contact_info.tmpl Call and ask "Do you sell anything to All Cosmetics Wholesale? Does ACW carry any legit MAC items that you are aware of? Do you ever sell 'factory blemish' items to be resold to the public? Do you run off "tester" colors in LE packaging?" Call and hear for yourself that this company is lying to everyone. MAC Corporate is open Monday through Friday, 9 am to 5 pm, and they will gladly answer all your questions about ACW, "factory blem" items, wholesalers, bulk sales, etc.Ask them anything you want to know--they are extremely helpful and friendly, and they are the only ones who have the right answers, not ACW, not friends of friends, not internet entities who have developed good reputations after years of being active in Spektra or other forums--MAC CORPORATE. They have no reason to lie to us about ACW and the "factory blemish" claim. They want to protect their good name and protect the public, because if person gets sick from a fake MAC product, it's MAC who gets sued. The counterfeiters just pick up and move shop.
Thank you for your time, and good luck to all of you.
I have made several calls to MAC this week. I first called MAC Pro Online on Tuesday morning, January 21, 2014. I spoke to an agent named Suzie @ 800-866-6464 and asked her if anyone had heard of All Cosmetics Wholesale. I read her the "about" page, condensing as best as I could. I explained the "factory blemish" stories, and how I can find nothing but support for this company online. She was shocked. She told me there is no such thing as a "factory blemish" and she reassured me that MAC only sells to authorized dealers such as free-standing stores and counters with Macy's, Norsdtrom, Dillards, etc. She had never heard of ACW or Suite7beauty.com. She gave me another phone number and asked me to call during regular business hours so MAC can do a proper investigation. I made that call today and here's what happened:
Phone number: 800-387-6707
Option #8
Name of division: MAC Global Consumer Communications
Agent I spoke to: Brandie
Case # 1401070
Brandie from MAC Global Consumer Communications assured me ACW is NOT an authorized dealer, MAC NEVER sells anything in bulk to anyone outside of the known authorized dealers (ACW is not only not authorized, they aren't even known to MAC), and there is no such thing as a "factory blemish" item. IT DOESN'T EXIST. That Tenderling blush in a Hey, Sailor! compact? It is as fake as a $3 bill. Brandie told me MAC does NOT run off test items, or place different pans of permanent colors into the compacts for LE collections or LE colors into standard compacts instead of LE packaging during the pre-release stage. If any such thing were ever created by MAC, they would destroy it, not sell it. DESTROY IT. They do not want anything questionable leaking out to tarnish their reputation. Aside from the rare, occasional "SAMPLE" labeled item sent as press releases, all legit MAC will be uniform in packaging and labeling. All damaged items I have ever received from MAC were either sent back per request or simply thrown out by me per MAC's advice. Damaged items are never resold. Expired items are never resold. I know someone who received one LE item from ACW with a batch code starting with the letter "N" ... MAC has NEVER run off 13 batches of a limited edition item, and no legit "N" batch on an LE blush should exist. I talked to Brandie about all these issues, from the factory blemishes to the "N" batch, and she assured me this is all clear signs of counterfeiting.
I gave her the name of Sheri Butte and the alternate website, but Brandie assured me she didn't need this additional information because the department this would be investigated by can get all that information off the website itself. I was promised something would be done. I asked "is there any way I can call back to follow up on this?" and she said "No, this will be handled internally." Fine with me.
~~~~~~
People have asked me why I care so much. Do you have any small children in your home? I do. My toddler once took a bite out of a MAC lipstick because it smells like vanilla! I now lock up my makeup where my kids can't get to it, but sometimes I slip up and leave my purse open, or something else innocent that could happen to anyone, and my babies get into my things because little kids love mommy's things! Everything sparkly, pretty, and smelling tasty is going to be sampled by my little ones because that's what little ones do. I talked to other mothers, and learned I am certainly not the only one with toddlers who gobble up MAC lipsticks when they get their little hands on the stuff. Counterfeit makeup has been discovered to have dangerously high levels of lead, formaldehyde, nail polish remover, and many other toxins. I imagine most of the ACW is probably safe, but even the slightest chance that 1 item could cause sickness, irreparable brain damage, or even death to one of my babies or someone else's babies is enough reason for me to feel so strongly about this issue. The fact that the cost involved in trying to hunt down these scammers jacks up the costs of MAC every year so we have to pay higher and higher retail fees is even more reason to do this. Isn't it a little ironic that so many people shop with ACW because they feel the MAC retail fees are too expensive, but those fees are only that high because MAC has to spend so much to try to stop sellers like ACW? It's a terrible thing. ACW could be manufacturing their own fakes considering the fact that empty MAC bullet tubes only cost between 10 cents to 50 cents on Alibaba.com. Full-size pre-fab counterfeit MAC lipsticks run about $1.47 each on DHGate.com. Of course ACW seems friendly and "professional" to those who have not complained about anything--they want your money, and there is big money in counterfeiting! Do the math on the overhead, the website costs, and the stock rates if they were buying on a MAC Pro account (40% off retail) and you'll see there's simply no way they could turn a profit for 3 weeks, let alone 3 years if they were selling legit MAC. Pros also have a spending cap of $5000 per year, and the county ACW claims to be in has a local sales tax of 8.8%, so selling $7.99 and $9.99 lipglass isn't just unlikely, it's impossible.
I have heard some defenders talk about the different packaging MAC has used over the years, and this has been used as a common logic tactic by counterfeiters to peddle their wares. 3 years ago, I got stuck with a fake MAC blush off eBay, and that seller told me the same thing--MAC has changed their packaging several times. No, not really. If you would like to see the 3 different bullets MAC has put their lipsticks in, here's a great blogger photo: http://2.bp.blogspot.com/-Lz51c2IybZA/TW66saMg1CI/AAAAAAAABRY/tkO65I5sPYE/s800/MacLipsticks.JPG That's really the only packaging they have used since the 1980's for lipsticks in the core collection.
If you don't believe me please just call MAC Corporate and ask for yourself. I provided the phone numbers I called, but really, it's easy to locate this information yourself on MAC's site and just call: http://www.maccosmetics.com/cms/customer_service/contact_info.tmpl Call and ask "Do you sell anything to All Cosmetics Wholesale? Does ACW carry any legit MAC items that you are aware of? Do you ever sell 'factory blemish' items to be resold to the public? Do you run off "tester" colors in LE packaging?" Call and hear for yourself that this company is lying to everyone. MAC Corporate is open Monday through Friday, 9 am to 5 pm, and they will gladly answer all your questions about ACW, "factory blem" items, wholesalers, bulk sales, etc.Ask them anything you want to know--they are extremely helpful and friendly, and they are the only ones who have the right answers, not ACW, not friends of friends, not internet entities who have developed good reputations after years of being active in Spektra or other forums--MAC CORPORATE. They have no reason to lie to us about ACW and the "factory blemish" claim. They want to protect their good name and protect the public, because if person gets sick from a fake MAC product, it's MAC who gets sued. The counterfeiters just pick up and move shop.
Thank you for your time, and good luck to all of you.
