Enabler-ville

Vineetha

Well-known member
good morning sunshine!
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Anyone and anything who comes along enablerville!
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Vineetha

Well-known member
I was just going through the comments on Ansatasia IG bec her contour refill launch was delayed to some IT issues.
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Melrose

Well-known member
I was just going through the comments on Ansatasia IG bec her contour refill launch was delayed to some IT issues. :blink:
I have that palette and LOVE it but sadly can't use it with my current skin problem. I'm having a brain fart, but what are IT issues?
 

Vineetha

Well-known member
I have that palette and LOVE it but sadly can't use it with my current skin problem. I'm having a brain fart, but what are IT issues?
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They were planning to launch a new set of shades and refills. Lots of new shades. It was set to launch yest 9AM PST but didnt happen due to some IT issues.
 

Vineetha

Well-known member
the same thing happened with the original release of the contour kit! I know its not Anastasia's fault per se but they need to get their act together!! they keep pushing the release back and its SUPER annoying
Yeah I know! And if it sells out like thatt one then all this becomes all the more annoying!
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She has promised a big discount at launch though, hopefully its something good or it will just add to the frenzy and crash the site all over!
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ginski

Well-known member
the same thing happened with the original release of the contour kit! I know its not Anastasia's fault per se but they need to get their act together!! they keep pushing the release back and its SUPER annoying
I ordered the regular one on Sunday, then the site went whack and lost my login info, I got an email confirming purchase but then nothing. .... so I sent them a nice email asking for some info on my order, like a tracking number? Do I even have an order? I know you took my money. ... Yes? No? Maybe? crickets........ :hmm: Where's the palette shithead! We know you took the money Lebowski!
 

ginski

Well-known member
That s all right! They ship in like 13 days usually before that. And once  shipped you will get an email. Till then nothing , nada. :haha:
why is it that the rest of the world usually gets to my door asap. Any cosmetic company? Three to six weeks! lol! Don't they know I'm already over their product before it gets here? I know, I have instant gratification issues. ... :sigh:
 

Vineetha

Well-known member
Once you get the confirmation , then it takes a few days (long days) to get it processed. Usually there is no communication between and once its shipped (though they say 13 days, it ships somewhere around a week but could totally depend on the volume). Once its shipped you do get a mail having tracking #. They have one of the LONGEST processing time, so
 

NaomiH

Well-known member
So I washed my SK buffer brush last night using the SK brush cleaner because just hot water was not getting the Studio Fix out of the bristles and had no bleeding or shedding! :)
 
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