NARS Audacious Lipstick

elegant-one

Well-known member
They are taking forever! I ordered Vanessa on Monday. Still says "shipping soon."
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I just called cs & my order will not be here until monday. Not 2 day shipping. I thought Fedex did not deliver on Mondays. I told this cs lady that the lady yesterday flat out lied to me & that Nars has terrible service & a crappy dysfunctional website
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She said she could actually read the "notes" LOLOL!!! in my account where she said was going to call me. I have notes at MAC & now I have notes at NARS
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Mizani

Well-known member
oh.gif


I just called cs & my order will not be here until monday. Not 2 day shipping. I thought Fedex did not deliver on Mondays. I told this cs lady that the lady yesterday flat out lied to me & that Nars has terrible service & a crappy dysfunctional website
amuse.gif
She said she could actually read the "notes" LOLOL!!! in my account where she said was going to call me. I have notes at MAC & now I have notes at NARS
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OMG. Elegant...yesterday I meant to comment that you better be careful calling NARS CS cause you might get notes. Sho' Nuff it did indeed come to pass!! OH MY!!
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mysteereous

Well-known member
Sigh... I ordered my lippies this past Saturday and they still show as Shipping Soon (it's FRIDAY, for heaven's sake). Called CS and was informed they are being packaged today. Had I know they would take forever, I would have ordered a few more lippies to make it worth the wait.
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Mizani

Well-known member
I done got behind on this thread again but did want to say that my tracking has went from delivery on Wednesday to tomorrow like I thought it would. In fact, based on the tracking it *might* get delivered today. We will see.
 

Aquamarine1543

Well-known member
oh.gif


I just called cs & my order will not be here until monday. Not 2 day shipping. I thought Fedex did not deliver on Mondays. I told this cs lady that the lady yesterday flat out lied to me & that Nars has terrible service & a crappy dysfunctional website
amuse.gif
She said she could actually read the "notes" LOLOL!!! in my account where she said was going to call me. I have notes at MAC & now I have notes at NARS
rules.gif
th_banned.gif
Wow, their CS is getting worse and worse.
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Mizani

Well-known member
Sigh... I ordered my lippies this past Saturday and they still show as Shipping Soon (it's FRIDAY, for heaven's sake). Called CS and was informed they are being packaged today. Had I know they would take forever, I would have ordered a few more lippies to make it worth the wait.
ssad.gif
You ordered Saturday and they just now are getting delivered? That makes no sense. NARS needs to get it together. The only excuse I can think of is that they aren't use to high traffic, like say MAC is, and the anticipation of these Audacious lipsticks was more than what they were ready for. *shrug*
 

Mizani

Well-known member
Oh and for anybody who ordered several days ago and hasn't gotten an update on your order, go ahead and call Customer Service. I just logged into my NARS account to see what this order says and it is still reading 'SHIPPING SOON.'
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elegant-one

Well-known member
Sigh... I ordered my lippies this past Saturday and they still show as Shipping Soon (it's FRIDAY, for heaven's sake). Called CS and was informed they are being packaged today. Had I know they would take forever, I would have ordered a few more lippies to make it worth the wait.
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thats so bad

They would sell a ton more makeup if all the companies did like MAC did with the OVERNIGHT shipping. Because we all want to order our makeup, go bed, wake up & its at the door
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Vineetha

Well-known member
oh.gif


I just called cs & my order will not be here until monday. Not 2 day shipping. I thought Fedex did not deliver on Mondays. I told this cs lady that the lady yesterday flat out lied to me & that Nars has terrible service & a crappy dysfunctional website
amuse.gif
She said she could actually read the "notes" LOLOL!!! in my account where she said was going to call me. I have notes at MAC & now I have notes at NARS
rules.gif
th_banned.gif
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iLoveBees

Well-known member
Another nars horror story: I placed an order on the 16th even though the little voice in my ear was saying "remember what happened last time". It was supposed to be for free 2 day shipping. As of today it still says "shipping soon" and when I called CS they say it somehow "switched" to standard shipping. I was also charged for the shipping and I won't be getting my order until the 26th! For real this time NEVER AGAIN! They apologized and blame technical issues but come on already. Oh and I can't request a refund on my shipping until my order arrives. I'm sure I have some "notes" in my file too.
 

iLoveBees

Well-known member
I have Audrey and I love the shade! It is more plum based red, quite muted as far as as reds go and really pretty!!
Great description. I love it too!
Well I got my shipping notice at around 12.30 est and the estimated delivery is on Tuesday!!:rants:
Ach!! You too, eh?
I need to see more of Audrey. I don't want it to be too drab on me, but I want it lol
I actually think it will be really pretty with your pale skin and dark hair. It's more red in person than in photos. I think it's a great everyday color. Here I go enabling....lol
 

msvluvsmac

Well-known member
From hearing all of your horror stories about your orders, I guess I'll wait to go into Sephora and pick up my goodies. Good luck ladies!
 

luvlydee

Well-known member
Dominique came!!!! Looove. Like shontay said... No pink whatsoeverrr im trying to hurry up and do my morning routine so i can take pics
 

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