MAC x Rocky Horror Picture Show Collection (Oct 2, 2014)

Mizani

Well-known member
yea when I called this am the lady said well u can get the email and texts I said they never come on time they come after everything's gone and she said really I'm sorry 2 hear u get them delayed!! Like everyone does dangit which is y we're going nuts!
It is simply amazing how clueless MACs CS is. Simply AMAZING! Anyways, I just caught up from page 221. I see the chaos is still in full force. LOL MAC should be ashamed of themselves. What could have went wrong that they weren't able to anticipate days ago? SMH
 

Dolly Snow

Moderator
Thanks sweet Dolly, I just got off the phone with mac and they said they are gonna send me another one. I'm having it sent to my dads house since he's 74, retired and pretty much at home most of the day. Unfortunately mac said they can't give me tracking so I won't know exactly when it supposed to arrive but they did say it will be overnight shipping but will take 48-72 hours to process. Now if only I can figure out when ups makes their rounds in my dads neighborhood...
Oh that's good. Glad they could replace it and I'm so glad you could get it delivered to your dads place! :heart: I'm guessing it'll be there by Wednesday, hopefully :)
 

ramarose

Well-known member
Just got out of work. now I'm in French class haha. So angry about this delay, gah. Hoping it launches before 8am because I have my internship tomorrow ): Putting my aunt on duty if it launches later than 7:45
 

Melrose

Well-known member
Ladies, all of you that regularly order from mac, could you please answer this question? Does my credit card info come out on the shipping receipt inside the package? I'm worried about some stranger having access to my info and in my state of panic I can't remember what is printed on that damn paper.
 

Gelli Fied

Well-known member
Man...this day is full of suck...between this collection not coming out, the LORAC Mega Pro not releasing with everything else tomorrow. I may drown my sorrow in the new NYX Wicked Lippies.
sigh.gif
OMG it's like NYX heard all our anger and said, "pssst... hey guys, I've got something to help console you. And it's only $6.00!"
 

ginski

Well-known member
Thanks sweet Dolly, I just got off the phone with mac and they said they are gonna send me another one. I'm having it sent to my dads house since he's 74, retired and pretty much at home most of the day. Unfortunately mac said they can't give me tracking so I won't know exactly when it supposed to arrive but they did say it will be overnight shipping but will take 48-72 hours to process. Now if only I can figure out when ups makes their rounds in my dads neighborhood...
that's great that they didn't pull a dick move on you like they could have! It sucks that you have to wait tho....
 

Naynadine

Veteran Moderator
Staff member
Thanks sweet Dolly, I just got off the phone with mac and they said they are gonna send me another one. I'm having it sent to my dads house since he's 74, retired and pretty much at home most of the day. Unfortunately mac said they can't give me tracking so I won't know exactly when it supposed to arrive but they did say it will be overnight shipping but will take 48-72 hours to process. Now if only I can figure out when ups makes their rounds in my dads neighborhood...
Glad to hear they're sending you a new one :)
 

Melrose

Well-known member
that's great that they didn't pull a dick move on you like they could have! It sucks that you have to wait tho....
Yes, I was preparing myself for more bad news. Ups was no help. They are starting an "investigation" WTH is there to investigate? The package is gone!
 

PinkMaraschino

Well-known member
Ladies, all of you that regularly order from mac, could you please answer this question? Does my credit card info come out on the shipping receipt inside the package? I'm worried about some stranger having access to my info and in my state of panic I can't remember what is printed on that damn paper.
No, it doesn't. I'm pretty sure it doesn't even tell how you paid. The only think on there is the return label and your address info.
 

Mizani

Well-known member
Ladies, all of you that regularly order from mac, could you please answer this question? Does my credit card info come out on the shipping receipt inside the package? I'm worried about some stranger having access to my info and in my state of panic I can't remember what is printed on that damn paper.
Oh no, they don't. But your name, address and telephone number is.
 

NaomiH

Well-known member
Welcome to MAC Cosmetics Online. Your personal Makeup Artist will be with you shortly.
Hello. Thank you for your interest in MAC Cosmetics. My name is Jorge. How may I assist you?
Lucy: Hi I was wondering if there was a time the rocky horror collection is set to release tomorrow?
Jorge: Hello Lucy!
Jorge: Happy to help.
Jorge: While launch date/time are subject to change, our most recent information shows that the Rocky Horror Picture Show Collection will launch later today or possibly tomorrow. If you are signed up for text alerts, you will be receiving your text as soon as it is available. Please continue to check back with us as the site will be updated as soon as possible.
Lucy: thanks
Lucy: what was the cause of the delay?
Jorge: You know I have no idea!
Jorge: The brand usually does not disclose this type of information to us.
Jorge: We apologize for any inconvenience Lucy.
Lucy: thanks for your help!
 
Mac is so indecisive lol
:eek:hboy:
 

NaomiH

Well-known member
After waiting around all day for this collection to launch I come home to find out ups left my BS gravitas palette by the front door and the package was stolen! Can the day get any shittier?
NOOOOOOOOOOOOOOOOOOOOOOO!!!!! I'm so sorry, Melrose! :hug:
 

nanluvsbutee

Well-known member
Ladies, all of you that regularly order from mac, could you please answer this question? Does my credit card info come out on the shipping receipt inside the package? I'm worried about some stranger having access to my info and in my state of panic I can't remember what is printed on that damn paper.
No -- no invoice should ever have your cc info on the slip. Last four digits at the most, but nothing else...
 

cr8zy4MAC

Well-known member
Ladies, all of you that regularly order from mac, could you please answer this question? Does my credit card info come out on the shipping receipt inside the package? I'm worried about some stranger having access to my info and in my state of panic I can't remember what is printed on that damn paper.
I am looking at a receipt from a recent online order. It has your name, address and telephone number at the top. The middle section shows the number of items shipped, the item, its description, the unit price and the total price. Below where the Summary is, it will state how you paid, PayPal or Visa, etc, but no personal payment info is given other than the form of payment. If you are a pro member, your pro membership number is shown along with its barcode. Then at the very bottom is where they have the return labels in case you need to send something back to them. Hope this helps. :)
 

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