Shars
Well-known member
Make sure to remember to pay cash when you do 'cause God knows how secure or not it will be if you pay by card at the booth!
Lime Crime Lipstick
- Thread starter User49
- Start date
dcarrington
Well-known member
You see now I have to go back and check out my account for any extra charges during the recent restock. There were so many times when I was kicked out and all the items in my carts were gone and I had to start over again. Lord help me if I see any extra charges. I will go insane! I am not going to bother with LC anymore. They are so freakin' shady it's sickening.
slowlikehoney
Well-known member
I'm wary about shopping with them now, though. And I'm kind of annoyed that Sephora stopped selling their products, lol.
alexisweaver
Well-known member
WOW!
HIC93
Well-known member
That is a SHOCKING response from a 'company' shes trying to blame it on someone else? Why can't she just accept the fact she has a lot of work and improvements to do. There must be hundreds of comments from girls saying their data has been stolen!! I paid via PayPal so I hope I'm safe! X
CiaoBellaa
Well-known member
Utterly ridiculous. What a joke of a company.
Vandekamp
Well-known member
I am done with Lime Crime. This sounds very carefully worded. It sounds like it has been vetted with an attorney.
KrystalAnne
Well-known member
The website has been down for quite a bit today...
And not a fan of that response! I think that the majority of these people would have known if it were part of them shopping with the other companies who've had the hacks, because they should have been notified by them, right? And once these charges started happening, I'm sure their first thought would have probably been, "Oh great, so it turns out that when so &so company was hacked, my information WAS one of the ones that was stolen" or something along those lines. Obviously I can't speak for everyone, but if I had shopped at Home Depot or Target and this happened, my first thought would be to blame it on that incident, not on Lime Crime...so they must have a reason to believe that it was compromised there. Who knows. I'm not an expert on this, but I don't think it's right to throw that out there and try to shove the problem of a customer off onto another company that this customer may or may not have even shopped with.
And not a fan of that response! I think that the majority of these people would have known if it were part of them shopping with the other companies who've had the hacks, because they should have been notified by them, right? And once these charges started happening, I'm sure their first thought would have probably been, "Oh great, so it turns out that when so &so company was hacked, my information WAS one of the ones that was stolen" or something along those lines. Obviously I can't speak for everyone, but if I had shopped at Home Depot or Target and this happened, my first thought would be to blame it on that incident, not on Lime Crime...so they must have a reason to believe that it was compromised there. Who knows. I'm not an expert on this, but I don't think it's right to throw that out there and try to shove the problem of a customer off onto another company that this customer may or may not have even shopped with.
thebloomroom
Well-known member
i wore pansy out for valentines-- its closer to KVD L.U.V. than i expected, but i liked it nonetheless. Makes me mad because i STILL want riot after all this messiness. I read the credit card thread earlier and will def purchase at nastygal or UO, forget LC.
stormborn
Well-known member
Omg is she SERIOUSLY denying responsibility for this!? I'm shocked (though I shouldn't be).
thebloomroom
Well-known member
hahaha wow... embarrassing. "by the way, other companies got hacked too so it was probably them"-- goodbye DD
I'm wary about shopping with them now, though. And I'm kind of annoyed that Sephora stopped selling their products, lol.
LiliV
Well-known member
Have to add to the hacking convo, my card info got stolen. It's funny bc whoever used it used it to purchase video games off Origin.com, and as a gamer I do have an Origin account but always use PayPal on it, so I couldn't figure out how they got my info. Then last night I was on LC's Instagram and saw others mention Origin and was like omg!! It was the card I used for Venus in Dec, the card I used for Cashmere in Jan is fine. This same thing happened to me during the NYX $1.12 sale a few years ago, when a site is flooded with traffic it makes it easy to hack which is why I always try to wait for hype to die down rather than try to force an order through
butterflyeyes
Well-known member
Not making excuses for LC but hacking happens even to the most reputable of companies. Sadly, it's the crime of today that's harder to trace and the gains are appealing to thieves. If you must use your CC for payments (or debit card) check with your bank to see if they offer a service that generates ghost CC numbers to use for online shopping. They are short term numbers and less likely to be used by thieves because they will expire quickly (some as short as 24 hrs). The money still comes from your real card but it's a way to make online shopping safer. I know Bank Of America does it because I've used the service before in the past (or at least they used to. I'll have to check to see if I can still do it). I've always been super cautious so I've always avoided paying anything on line with my debit card...I just don't want to risk my actual cash being tampered with by some lowlife. Not that I want my CC messed with either but I don't mind going through the process of having a credit line fixed...since it was never physical money in the first place. Just my philosophy though lol
Shars
Well-known member
That should have been the first response!
CrimsonQuill157
Well-known member
I agree with that - for me, it's the response (or lack thereof) that is off putting to me.
Vineetha
Well-known member
Exactly!
dash4
Well-known member
holy cow!! This happened to me too! Same website.. Origin -- a gamer website. I had NEVER heard of that site before. I could NOT figure out how someone got my information..
I bought from Limecrime at the beginning of January.. and I originally thought it might be LC might be the problem. This solidifies it.
I have not had my CC info stolen in years and I buy online ALL the time.
I contacted my bank the same day and they cancelled the card, but since the charge was still in the "pending" stage - and it hadnt gone through.. they dont reimburse.. I was told to wait until it goes through, then contact back for reimbursement.. (which makes sense).. but that damn pending charge stayed on for 2 weeks.. I transferred money from savings in case it went through.. insanity. I had a feeling it was LC.. now I am convinced.. that is messed up.
dash4
Well-known member
Yup, when Target was hacked.. They were extremely pro-active about it. That is how a company should deal with things..but we are talking about LC here..
LiliV
Well-known member
Hope it gets sorted out! If I didn't happen to check the LC Instagram last night I never would have known where the hack came from. Origin, ITunes and Starbucks seem to be the biggest common threads people had charges from I still love my Lime Crime products and I hope they can fix it soon, I'm not angry at them because I know any site can be hacked im just like about my info being stolen. I totally thought it came from my Origin account but that was just a coincidence
