Lime Crime Lipstick

SassyWonder

Well-known member
That's horrible! I'm so sorry you and so many others are having these kind of problems due to LC. They make some really great products so it's such a shame that their customer service is so terrible!!! I've been wanting Salem for a while now but I guess that's not gonna happen. I hope you get your money back soon and this issue gets resolved.
Thanks Melrose! I really really wanted it too. I'm so disappointed in how they handle their customers. We definitely don't matter in their eyes!
 

erine1881

Well-known member
Its been 2 months since I ordered tge Venus palette. No delivery, no responses to emails whatsoever. I just want my money back. I thought i bought it through paypal but unfortunately not. Guess I'll have to file a claim with my bank. I give up with LC!!
You can also report them to the BBB, but seeing as they're not accredited, and currently have a D+ rating, I'm not sure it'll make much of a difference. But definitely contact your bank tomorrow. I don't see them releasing it anytime soon. :nope:
 

Vandekamp

Well-known member
You can also report them to the BBB, but seeing as they're not accredited, and currently have a D+ rating, I'm not sure it'll make much of a difference. But definitely contact your bank tomorrow. I don't see them releasing it anytime soon. :nope:
That's so sad. They are self-exploding. I wonder if they will be round in a year?
 

Ajigglin

Well-known member
Well, Riot is so appropriately named because LC is causing a riot with all this crap. So, I want to know, will you all not be buying lime crime at all from now on? TBH, I will. I'm just going to use PayPal. That's not to say I don't think things said/done by them are disappointing and unprofessional.
If I do, it'll be from a third party for sure. This chick is raggedy.
 

Ajigglin

Well-known member
Ps-Urban Outfitters is no longer gonna be carrying LC, sooo...ya better buy whatcha want if you want it.
Welp!
Probably because LC is going under. I don't think it's gonna survive this hacking scandal.
Welp!
Its been 2 months since I ordered tge Venus palette. No delivery, no responses to emails whatsoever. I just want my money back. I thought i bought it through paypal but unfortunately not. Guess I'll have to file a claim with my bank. I give up with LC!!
Damn! Yeah, call your bank, girl.
 

Spectacular

Well-known member
Its weird to me how people have companies that seemingly get them lots of money and support and end up pissing it all away. Like at this point it takes genuine effort to be a bad business if you're not brand new. Just respond to emails. Just explain when bad things happen. I know she made a really insulting post about it, but she was right about one thing. Hacking is happening a lot and it happens to a lot of companies, but just write an email. Inform people. Unless she stole people's info herself, which I doubt, she could have saved herself so much grief.

Also I felt really bad for her until I saw that post where she called someone a dumbass, too much immaturity.
 

breatheonbeat

Well-known member
Its weird to me how people have companies that seemingly get them lots of money and support and end up pissing it all away. Like at this point it takes genuine effort to be a bad business if you're not brand new. Just respond to emails. Just explain when bad things happen. I know she made a really insulting post about it, but she was right about one thing. Hacking is happening a lot and it happens to a lot of companies, but just write an email. Inform people. Unless she stole people's info herself, which I doubt, she could have saved herself so much grief.

Also I felt really bad for her until I saw that post where she called someone a dumbass, too much immaturity.

right! i mean i thought she really made an effort at turning things around recently. i was really impressed. people were featuring her products more; the demand was picking up. she has interesting, marketable products, and she somehow managed to get a few color of the year products out ahead of time.... but then just totally blew it.

i feel bad about the personal attacks on her (and if i see one more link to the same blog with all of the broken source links lol.....), but after a while, seriously where IS my email? where is the general email announcement? it really isnt that hard. she has a mailing list that we signed up for- its the first thing one encounters on the website...

the more i think about it, the more @erine1881 is most likely right. i don't know how she will recover. fewer and fewer people are defending her at this point, and those of us who choose to remove ourselves from the politics of the brand are shying away simply because of the repercussions purchasing might have.

i don't think uo is phasing them out because of this (uo is the same company that had a 'bloody' kent state hoodie for sale-- super appalling, as well as many other offensive articles of clothing; they are no stranger to controversy). i wonder if it is simply because of the inability to keep up with their demand, and probably for the same reason (still ??? to me) why lc pulled out of australia.

right around the time of the restock, cashmere was listed on uo's website as something that was backordered until late january. i was able to add it to my cart:
(screenshot is of me excited to tell someone i could buy it at uo)


a day or so later, cashmere was listed as out of stock in my cart. i thought that was odd, since the backordered notification meant that it wasn't in stock anyway. i emailed customer service, and this was their reply (back on 1/7)




so i don't know exactly what has been going on or for how long....


edit: yeah i can see my email address is there, don't sign me up for chain letters ;)
 

Vandekamp

Well-known member
right! i mean i thought she really made an effort at turning things around recently. i was really impressed. people were featuring her products more; the demand was picking up. she has interesting, marketable products, and she somehow managed to get a few color of the year products out ahead of time.... but then just totally blew it. i feel bad about the personal attacks on her (and if i see one more link to the same blog with all of the broken source links lol.....), but after a while, seriously where IS my email? where is the general email announcement? it really isnt that hard. she has a mailing list that we signed up for- its the first thing one encounters on the website... the more i think about it, the more @erine1881  is most likely right. i don't know how she will recover. fewer and fewer people are defending her at this point, and those of us who choose to remove ourselves from the politics of the brand are shying away simply because of the repercussions purchasing might have. i don't think uo is phasing them out because of this (uo is the same company that had a 'bloody' kent state hoodie for sale-- super appalling, as well as many other offensive articles of clothing; they are no stranger to controversy). i wonder if it is simply because of the inability to keep up with their demand, and probably for the same reason (still ??? to me) why lc pulled out of australia. right around the time of the restock, cashmere was listed on uo's website as something that was backordered until late january. i was able to add it to my cart: (screenshot is of me excited to tell someone i could buy it at uo) a day or so later, cashmere was listed as out of stock in my cart. i thought that was odd, since the backordered notification meant that it wasn't in stock anyway. i emailed customer service, and this was their reply (back on 1/7) so i don't know exactly what has been going on or for how long.... edit: yeah i can see my email address is there, don't sign me up for chain letters ;)
Wow. Interesting.
 

Spectacular

Well-known member
Yeah I can admit I bought a lot of early lipsticks from her but I had been peaced out on her brand for quite a while because of her reputation and actions. I thought maybe she had managed to learn something and do better, but apparently she's still the female equivalent of the Abercrombie and Fitch CEO. If she's not able to keep up stock on UO then I don't know how she'll handle Sephora since they require a greater supply and your presence on the site and in stores depends heavilly on it. I hope for her sake she shapes up because her companies reputation is starting to get trashed on an international scale. I only knew about this and peeked into this thread because Buzzfeed wrote an article pretty much mocking LC's identity theft scandal in its title and offering other alternatives to buy dupes and liquid lipsticks from other companies.
right! i mean i thought she really made an effort at turning things around recently. i was really impressed. people were featuring her products more; the demand was picking up. she has interesting, marketable products, and she somehow managed to get a few color of the year products out ahead of time.... but then just totally blew it. i feel bad about the personal attacks on her (and if i see one more link to the same blog with all of the broken source links lol.....), but after a while, seriously where IS my email? where is the general email announcement? it really isnt that hard. she has a mailing list that we signed up for- its the first thing one encounters on the website... the more i think about it, the more @erine1881  is most likely right. i don't know how she will recover. fewer and fewer people are defending her at this point, and those of us who choose to remove ourselves from the politics of the brand are shying away simply because of the repercussions purchasing might have. i don't think uo is phasing them out because of this (uo is the same company that had a 'bloody' kent state hoodie for sale-- super appalling, as well as many other offensive articles of clothing; they are no stranger to controversy). i wonder if it is simply because of the inability to keep up with their demand, and probably for the same reason (still ??? to me) why lc pulled out of australia. right around the time of the restock, cashmere was listed on uo's website as something that was backordered until late january. i was able to add it to my cart: (screenshot is of me excited to tell someone i could buy it at uo) a day or so later, cashmere was listed as out of stock in my cart. i thought that was odd, since the backordered notification meant that it wasn't in stock anyway. i emailed customer service, and this was their reply (back on 1/7) so i don't know exactly what has been going on or for how long.... edit: yeah i can see my email address is there, don't sign me up for chain letters ;)
 

Vandekamp

Well-known member
Here is the story from BuzzFeed http://www.buzzfeed.com/arabellesicardi/limecrime-dupe-list-save-yourself#.qvm8kQ4LX
 

Ajigglin

Well-known member
Oh wow. RIP, Lime Crime. Shout out to Kaior. That brand doesn't get enough love. The website was a bit raggedy in the past, but she was at IMATS last year, so that's where I went HAAM buying stuff.
 

pinkcrush

Well-known member
Oh wow. RIP, Lime Crime. Shout out to Kaior. That brand doesn't get enough love. The website was a bit raggedy in the past, but she was at IMATS last year, so that's where I went HAAM buying stuff.
How did u find her lipsticks??? A coworker of mine has a bunch and she always complains that they suck...
 

Spectacular

Well-known member
Here is the story from BuzzFeed http://www.buzzfeed.com/arabellesicardi/limecrime-dupe-list-save-yourself#.qvm8kQ4LX
Yup, that's the one. "15 Rainbow Lip Colors That Will Not Steal Your Credit Card Information" is the polite-bitchy version of "You looked so nice yesterday." they also linked to her past drama with repackaging and a few examples of her rude actions to customers so clearly...it's time for all companies to shape the fck up because the Internet is forever. She's had scandal chasing her for a long time and even if some customers didn't know before the evidence still exists and all it takes is 1 link or post to lose hundreds of potential customers. I do love that link though because it gives me a dozen different resources to buy from instead of her. Also shout-out to Kaoir indeed, her past is a little shady too but I do rock her lip colors and she's been on her p's and q's for quite a while to make up for it.
 

thefbomb

Well-known member
Interesting that UO will not be carrying LC anymore, guess I wont be getting my hands on Pansy after all. I used to order them from a Canadian website but they stopped carrying LC just this past summer and are just getting rid of their stock. I think at the time they tweeted me saying Doe wanted people to have to buy from their site or something along those lines
 

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