JerseyGirl
Well-known member
I have to share my frutration with NM. I ordered guerlain fragrance from them because I Had 100$ off promotion. Great deal. Now it arrived today and when i opened it it was super old version of it that has been discontinued, box was old and jacked up, had even some white tape on it with name written by hand with blue pencil ? (wtf) and juice already changed color. god knows how long this has been sitting on the store shelf (it was shipped from a store). I am so pissed. I will go to store to return it do you think they will give me hard time? it is freaking 260$ fragrance
I once had the wrong fragrance inside the box!! Someone re-wrapped a box and put a different (cheaper) fragrance inside... I called CS and they exchanged - no issuess. I was afraid they would think I scammed them.