shontay07108
Well-known member
Kylie has lost her mind with these prices. I wanted that Wet Set palette, but not for that price. The lip kit seems too pricy and I wanted a gloss, but I'm not gonna place an order just for that. This is a skip for me.
Kylie Cosmetics
- Thread starter GreenEyedAllie
- Start date
BrittLuvsMakeup
Well-known member
I got the 3 Ultra Glow Kylighters, the 2 Super Glitter Glosses, The June Bug Lip Kit, and the Eyeshadow Palette. I may or may not get the Wet Set during the next restock.
lipstickaddict
Well-known member
I have never bought anything by Kylie, so I have no idea what the quality of the products are ( have heard good things about her lip kits) but I'm gobsmacked looking at that price list. I mean, her makeup definitely sells out, so perhaps she thinks she can command those prices, but I would guess that these prices are steep for the majority of her fan base. Wow.
BrittLuvsMakeup
Well-known member
Did you end up ordering anything? I personally think that Kylie Cosmetics needs to send out PR packages earlier and give more advanced notice on pricing information, especially for limited edition collections. I like to see reviews and watch how products work in action prior to purchasing them (especially from a company that doesn't accept returns) and many people need time to plan their purchases because not everyone can just spend a considerable amount of money on short notice.
I think a makeup bag that matched the color scheme of the collection would have matched the theme perfectly as you definitely need a makeup bag if you're going on vacation.
After doing calculations and comparisons to other products in her regular line, some of the products in this collection are definitely overpriced. Products such as the liquid lipstick sets and the lip glosses are on par with her regular pricing (even though the velvet lip set should have been slightly cheaper since her velvet lip kits are cheaper than her matte lip kits, but I digress), but products like the eyeshadow palette, the ultra glow highlighters, the skinny dip duo, and the wet set are overpriced. She always increases the prices of limited edition collection lip kits by $1 so I expected that, but overall, these products could be priced more reasonably.
I'm glad to hear that you got the eyeshadow palette! It was one of the items you wanted the most. Fortunately, it didn't sell out quickly so it wasn't a hassle to get. I was wavering a bit about getting it but I decided to order it and I'm glad I did because now it's sold out and supposedly, according to Kylie's instagram, the collection won't be restocked (I don't know if I believe that but we'll see). My order for it shipped out this morning.
Haven
Well-known member
Well CS is playing games again regarding my palette order. I cannot get a straight answer when I ask about the order status. They keep stalling me by asking questions about the order that they should (and probably do) already know the answers to.
How hard is it to look up an order by number (assigned by your company) and let me know it's status?
How hard is it to look up an order by number (assigned by your company) and let me know it's status?
elegant-one
Well-known member
Most of the lip shades are really pretty. Love the eyeshadow palettes!!! The shades & texture is always very nice.
elegant-one
Well-known member
GOSH!!!!! What is up with them & your orders!!! Miss chatting with you!
Haven
Well-known member
Miss chatting with you too. I have been busy with "real life drama" and not posting much lately.
I sent KC CS the info they asked for and got a generic form letter email response.
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VAL4M
Well-known member
Me it is all the drama that make me wait before ordering AND the Canadian currency LOL
style-addict
Well-known member
I got a generic response too....which made me even more mad.
It was also signed with this
"Best, Mary Jo K
Team Kylie Cosmetics"
So you can't even tell me your real name, customer service rep? I know for a fact your name is not Mary Jo K since she has a lipkit named after her grandmother!!
It was also signed with this
"Best, Mary Jo K
Team Kylie Cosmetics"
So you can't even tell me your real name, customer service rep? I know for a fact your name is not Mary Jo K since she has a lipkit named after her grandmother!!
Miss chatting with you too. I have been busy with "real life drama" and not posting much lately.
I sent KC CS the info they asked for and got a generic form letter email response.
BrittLuvsMakeup
Well-known member
Miss chatting with you too. I have been busy with "real life drama" and not posting much lately.
I sent KC CS the info they asked for and got a generic form letter email response.
I'm so sorry to hear about the poor customer service you two are receiving. This is completely unacceptable. I understand that her company is still relatively young, but by now, simple tasks such as giving a status update on an order and addressing a customer by their name and not the name of a lip kit shade is basic customer service practices. With all of the complaints they receive every time a collection is released about poor shipment time and service, when is this gonna be improved? I don't understand how at this point, Kylie has allowed her company to gain such a bad reputation for it's customer service and in my opinion, has seemingly made no effort to improve it. Her name is literally in the title of the company's name so this reflects poorly on her as well.
Icecaramellatte
Well-known member
My Vacation order arrived late last night. I didn't even see it until it was past my bedtime. I had seen that tracking said it was at the post office yesterday but I never saw an out for delivery notice so I figured it would come today. Nope! I don't know if they knocked - probably not but it was on the door step. Anyhoo. I was too tired to try much but I did look at every thing though.
Oh I got the bundle. If I want most of the products, I have been going for the bundle so that I can get everything without it selling out on me. This strategy did not work for me this time. I still missed the wet set. I heard a few days ago that a restock announcement on the wet set is coming but no date announced yet. I have noticed that once it is mentioned, the restock date is a day or so later. Not much notice with this company so I'm assuming the restock will be this week. I would have thought early this week but I just saw on IG that it is Khloe's birthday so they are doing a discount and GWP on the KoKo collection items today. This makes me think the restock will be later this week.
Anyhoo. I wanted most items from the Vacation Collection. I didn't really want the bronzer/highlighter duo though. The bronzer is crazy light. I figured I couldn't wear it but I was surprised by how light it was. It should make someone happy though. The highlighter is nice but I didn't need it. I did wear it today though.
I only tried one of the lip colors last night. It went on quite smooth. I was surprised because I hadn't moisturized my lips before I applied it but my lips didn't feel dry at all.
I wore the eyeshadow palette today and so far so good. The colors I wore are pigmented and blended out easily. I put the matte yellow on the inner corner and it went on yellow! Most shades like these don't really show up true on me but this one did as well as the peach. I don't know if a matte shade works for inner corner highlight so I may have goofed with that one. The shimmer shade I wore was quite pigmented and wore well. Better than the shimmers in the peach palette I think. The colors are nice in this palette. The pans are smaller than I had anticipated but the packaging is great. Cardboard but weighty.
In fact, I was quite impressed by all the packaging. I think they stepped it up a notch. Even the lip kits had the weighty boxes like the KKW ones. The tubes of the lip colors are frosted and have a rubbery feel to them. I like the boxes too. It will be hard for me to throw them out.
I have quite a few things to try while I wait for the Wet Set to restock.
Oh I got the bundle. If I want most of the products, I have been going for the bundle so that I can get everything without it selling out on me. This strategy did not work for me this time. I still missed the wet set. I heard a few days ago that a restock announcement on the wet set is coming but no date announced yet. I have noticed that once it is mentioned, the restock date is a day or so later. Not much notice with this company so I'm assuming the restock will be this week. I would have thought early this week but I just saw on IG that it is Khloe's birthday so they are doing a discount and GWP on the KoKo collection items today. This makes me think the restock will be later this week.
Anyhoo. I wanted most items from the Vacation Collection. I didn't really want the bronzer/highlighter duo though. The bronzer is crazy light. I figured I couldn't wear it but I was surprised by how light it was. It should make someone happy though. The highlighter is nice but I didn't need it. I did wear it today though.
I only tried one of the lip colors last night. It went on quite smooth. I was surprised because I hadn't moisturized my lips before I applied it but my lips didn't feel dry at all.
I wore the eyeshadow palette today and so far so good. The colors I wore are pigmented and blended out easily. I put the matte yellow on the inner corner and it went on yellow! Most shades like these don't really show up true on me but this one did as well as the peach. I don't know if a matte shade works for inner corner highlight so I may have goofed with that one. The shimmer shade I wore was quite pigmented and wore well. Better than the shimmers in the peach palette I think. The colors are nice in this palette. The pans are smaller than I had anticipated but the packaging is great. Cardboard but weighty.
In fact, I was quite impressed by all the packaging. I think they stepped it up a notch. Even the lip kits had the weighty boxes like the KKW ones. The tubes of the lip colors are frosted and have a rubbery feel to them. I like the boxes too. It will be hard for me to throw them out.
I have quite a few things to try while I wait for the Wet Set to restock.
BrittLuvsMakeup
Well-known member
I received my eyeshadow palette on the 19th and the rest of my orders on the 23rd. I haven't worn any of the products yet but I'm excited try to everything since I've heard good things about the majority of the items I've purchased with the exception of the June Bug Lip Kit, which people have said is not the same shade as shown on the model on the website (many people say it's a lighter shade that leans a bit on the pinker side). I saw the promotion for the Koko Kollection yesterday but passed on it because I already have the items that I wanted from the collection (the 3 matte liquid lipsticks and the gloss from when it was originally released as a set). As I am still interested in the Wet Set, I will most likely purchase it during the restock.
Icecaramellatte
Well-known member
Restock tomorrow at 3pm Pacific/6pm eastern.
Icecaramellatte
Well-known member
That's what I was thinking but I'm so curious. I'm definitely getting it. Well I'm going to try anyway.
Icecaramellatte
Well-known member
I wore the palette again today. Same colors but a different combo. Must try some other colors. Maybe tomorrow. Ooh Good to know about June Bug. I haven't tried that one yet or the powder highlighters. I ran short on time today so I didn't want to take the chance on a loose powder product when I am rushing. Maybe tomorrow.
BrittLuvsMakeup
Well-known member
Were you able to get it during the restock today? I hope you were able to!
I'm happy to hear that you were able to get the Wet Set! I was able to get it as well and fortunately, with no hassle. I waited a few seconds in the waiting room and was able to check out in less than a minute. After I placed my order, I didn't check back to see if it was still in stock but I did read where people said that it remained in stock longer than the first release but still sold out in 10 minutes.
