About Face (theshespace)

Flowitu

Well-known member
Quote:
Originally Posted by Flaminbird
Good lord!! Everyone is having such awful issues with her but remember she said I was the only one with any issues. I think it's awful you guys havent received your order and of those that did have half full jars! I had that happen to me before and that was back in November. It took her two months to get me the full jar sent to me!

Also I noticed when pressing her pigments this week that she isnt really giving the amount she says as she's changed jars! I was noticing some would fill the pan with leftovers and others just about filled the pan. I then noticed the jars were different. The new jars are indented on the bottom and scoop shaped inside so you're not getting as much as before. I took a photo to show. I think we're getting about half the amount as before
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. Notice not only is the one on the right indented and scooped but it's also slightly shorter.

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the She Space's cheap and cheating customers. Fyrinnae's (quality eyeshadow) is 5 gram full jar without sifter (sadly, I don't own a FS, I'm content with Fyrinnae's mini eyeshadow jars) I think now that Fyrinnae's changed their mini size to 1/3 tsp in a 3 gram jar for 2 bucks and before Heather did all her FS jar in 3 gram jar NOT filled to the top for 4 bucks. (Heather upped her regular jar of eyeshadow to 4.50 to 5 gram jar with sifter later)

She's basically cheating her customers thinking this sale "meant" FS in 5 gram jar with sifter. Tricky business pratice, customers assume and she got off from explaining how this came to be. Her customers find out that in this sal eyeshadows come in a little 3 gram jar not filled to the top. The problem is I don't hear many people complain, probably many of them are fans who just adore Heather and think this is great. it's not.

I say, buy Fyrinnae's mini jars; they worth much more than heather's sheer filler bombs!
 

downloadstone

Well-known member
Quote:
Originally Posted by Flowitu
I say, buy Fyrinnae's mini jars; they worth much more than heather's sheer filler bombs!

Oh, I'm intending to. I received my package from Fyrinnae only ten days after I placed the order, and this when they were saying on their page that TAT was almost a month. And I'm an international customer. There is no excuse for the crap TSS has pulled. I do like Heather's colours, but I'm not using them if these are the hoops we have to jump through to get what we paid for.
 

shatteredshards

Well-known member
She's using 3 gram dome-bottom jars and claiming it's simply a markdown? Those are the jars that other companies (like Fyrinnae) use for samples!

Quote:
So, as we pull out our former limited edition colors and get them all jarred up and ready to go, we will be posting whatever we have left on this page, marking them down to just $2.00 a jar and getting them all set to head to their new home!!!
Please note, ONLY the colors listed on this page are $2.00 and there are absolutely NO samples available. If you order samples of any of these colors we will refund you. Quantities of these colors are EXTREMELY limited (and when I say limited, I mean we have maybe 20-25 jars of each color and that is it), so grab them while you can. Once we run out, we will simply pull the colors off the page and any orders placed after that will be refunded. Sorry for the inconvenience, but with the volume of orders coming in right now and a need for us to clear out our former colors, this is the best we can do. But hey, $2.00 a jar????? Not bad huh???
 

shatteredshards

Well-known member
Quote:
Originally Posted by Flowitu
the She Space's cheap and cheating customers. Fyrinnae's (quality eyeshadow) is 5 gram full jar without sifter (sadly, I don't own a FS, I'm content with Fyrinnae's mini eyeshadow jars) I think now that Fyrinnae's changed their mini size to 1/3 tsp in a 3 gram jar for 2 bucks and before Heather did all her FS jar in 3 gram jar NOT filled to the top for 4 bucks. (Heather upped her regular jar of eyeshadow to 4.50 to 5 gram jar with sifter later)

Someone contacted me claiming that Heather's fullsize has "always been" a 3 gram with sifter. I called BS on that because I know that there have been reviews where there were no sifters, but really, this chick basically said that everyone complaining is a liar or stupid.

She seemed like one of Heather's brownnosers to me, anyhow.
 

Almost black.

Well-known member
Quote:
Originally Posted by shatteredshards
Someone contacted me claiming that Heather's fullsize has "always been" a 3 gram with sifter. I called BS on that because I know that there have been reviews where there were no sifters, but really, this chick basically said that everyone complaining is a liar or stupid.

She seemed like one of Heather's brownnosers to me, anyhow.


I don't know about the sifter, can't really remember, but I do have a 3g jar from her which is more than a year and a half old so, it could be, yeah. But still, half full jar aren't full sizes, as she claims them to be.
 

Flaminbird

Well-known member
Quote:
Originally Posted by shatteredshards
Someone contacted me claiming that Heather's fullsize has "always been" a 3 gram with sifter. I called BS on that because I know that there have been reviews where there were no sifters, but really, this chick basically said that everyone complaining is a liar or stupid.

She seemed like one of Heather's brownnosers to me, anyhow.


Yep one of her brown-noser's lying. Heather NEVER had sifter jars in the time I've been ordering from her since 2008 and I don't think she ever did since around November 2009 she announced all her pigments were on sale for $2.50 to get rid of the old jars as she was going to new jars with sifters after customer requests from accidents happening of them spilling pigments. I'm sure it's somewhere on her site still. She had announced her "Clearance" page awhile back and the fact that she no longer had photos. I did a quick google search of the name of the collection and "the she space" and the first link went right back to her site and all the colors were still there. How could she not even know that she still had the pages on her site with old information and merely didnt have a link is beyond me. I even posted it so she'd pretty much look like an idiot that I'd found them and she never commented. So I went back and googled all her collections I could remember and they were all still there.

Ok edit....I just googled "old jars sifter sale the she space" and sure enough here's her page that shows she never had them.

http://www.theshespace.com/holidaysale.html

I will copy and paste it in case it gets deleted too but I doubt it as she's not very swift

BIG CHANGE IS IN THE WIND!!!!
After so many of our clients coming to ask and requesting that we please put our pigments in sifter topped jars we have finally decided to take your advice. The amount of product will be exactly the same, the only difference is that there will be a sifter top on the jar. Based on your feedback, this new packaging will help prevent jars from spilling and keep your product safe and sound.
So, in an effort to say good-bye to all of our former packaging, we have marked all of our individual pigments down to just $2.50 (this sale is for individual eye colors only...if you are looking to order colors in a quad, duo, etc. please order them individually)
The packaging change will not go into effect until after the new year so this sale will give us a chance to clear out all of our non-sifter jars and get ready to bring in the new packaging. This sale will end on January 1st when we will go back to our normal $4.50 price point for full size jars.
Please don't forget that we will be on vacation and not processing any orders from December 24th through January 3rd
Ordering: We have already marked all of the pigments on this page down to the $2.50 price point, so go right ahead and order from this page. If you wish to order any of the astrology pigments, please order them from this page, or the Pigments for the Eyes page!!!
****savvy shopper club members, you will NOT be getting any further discount on the price of the pigments but your shipping will still be free****


And oddly a month or less later she announced she was no longer going to sell pigments. My friend Erin and I thought this was all very weird. Announce you're changing jars and all then suddenly you're closing up shop?

Here's someone's blog I just found when I was googling for the above information. She's unhappy with her stuff too along with other people including maybe yourself Shattered as I see "shattered Howlett
greengrin.gif
!

http://legothique.com/2009/12/03/the...pace-a-review/]
 

Flowitu

Well-known member
Quote:
Originally Posted by shatteredshards
Someone contacted me claiming that Heather's fullsize has "always been" a 3 gram with sifter. I called BS on that because I know that there have been reviews where there were no sifters, but really, this chick basically said that everyone complaining is a liar or stupid.

She seemed like one of Heather's brownnosers to me, anyhow.


Heather made a very big announcement when she said that she needed to clear out her 3 gram jars and bring in the 5 gram jars with sifters. Why? She said that she takes her customers' advices for less spillage so...

While I'm not sure if she made the price increase before she changed her jars to standard 5 gram with sifter. She did indeed also had a sale of the "remaining" her 3 gram jar of pigments - now we know that it's not exactly true since people have been getting 3 gram jars in this supposedly FS sale. 3 months from which she probably should not have any by now.

Another thing: Heather doesn't list all her ingredients. Well, I've bought some LE collections - though they're obviously loaded with tatanium dioxide or maybe clay, few colors are bright with all that fillers. Maybe she also added FD&C or D&C colors? In her "About" page, she stated "I also do not load my products up with Iron Oxides that leave a subtle smoked effect like some of those other companies do." Yet in her Customer service page, her ingredients list as: Powder Pigments: Mica, Titanium Dioxide, Iron Oxides, Ultra Marines, Chromium Oxide Green, and Ferric Ferrocyanide (FF is generally only used in our brightest blues and purples) Why would she be doing that? I even emailed a long time ago stating this and nothing was done about it.

Read this one: she states that she's going to change into 5 gram jars with sifters. Her forum
A big CHANGE IS COMING - SHE SPACE CHATTER So ditto with Flaminbird. In this tought time, if you're doing so well, why are you selling most of your stuff? On top of it, you just announced you're taking your customers' advice in consideration for some big changes. To get rich fast? Maybe or not. However, I'm not Heather, so I don't know what's going on.

So whoever did that is just siding with Heather with lack of information.
 

shatteredshards

Well-known member
Quote:
Originally Posted by Flaminbird
Here's someone's blog I just found when I was googling for the above information. She's unhappy with her stuff too along with other people including maybe yourself Shattered as I see "shattered Howlett
greengrin.gif
!

The She Space – A Review Gothique]


*laughs* Yep, that was my comment. Grey wrote her review right after I made my big "Blueberry Crush Haze and Innate Optimist are the same repack" post. Funny enough, that post is where I found someone saying my claim of both colors being the same and repack was BS (it's probably still somewhere in the comments), causing me to swatch them on YouTube.
 

downloadstone

Well-known member
Huh. Apparently Heather might be doing one last big Limited Edition collection before closing up. Despite saying quite adamantly that she wasn't going to, when people were freaking out at her initial closing down announcement. :/ Can't say I'm particularly surprised at this point.
 

AngelaMH

Member
There's also going to be a large hope quest launch too. I'm wondering if the same colors are just going to be relaunched as hope quest?
 
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