All About Stereo Rose

[Camnagem]

Re: MAC - In the Groove Discussion

20 pages to catch up on!

I got my shipping confirmation last night at 9:50EST and it's the fastest one I've EVER received from MAC. I selected 2nd day shipping on a whim, and my box has a delivery date of 7/8. I got my order confirmation at 8:23EST yesterday morning (Stereo Rose included) and was charged the full order total immediately. Hopefully no panic will erupt when I open the black box tomorrow.

I do think it's possible that the faster shipping options make a difference on order fulfillment for an extremely hot item. Anyone who ordered early with overnight or 2nd day shipping get a backorder/cancellation e-mail?

Also, I've called a bunch of places this morning to try and put a few more on hold for those who miss out here...no luck. I'll be heading out on Thursday to see if I can find any SR's to pass on here at cost.

Good luck to everyone still waiting/heading to the counters tomorrow!

 

[Sass]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Camnagem I do think it's possible that the faster shipping options make a difference on order fulfillment for an extremely hot item. Anyone who ordered early with overnight or 2nd day shipping get a backorder/cancellation e-mail?

I thought about that too, but I still think it's unfair. To jump over the first orders to get at 2nd day or faster shipping...bleh bleh bleh...not at you...at MACcosmetics.com.

The bad part is that MAC knows Stereo Rose is hot so why not handle all of the orders before they sold out first???

 

[NotteRequiem]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Sass I thought about that too, but I still think it's unfair. To jump over the first orders to get at 2nd day or faster shipping...bleh bleh bleh...not at you...at MACcosmetics.com. The bad part is that MAC knows Stereo Rose is hot so why not handle all of the orders before they sold out first???

My mom's order had standard shipping. I really don't think MAC would do all that. I still honestly think one of their servers wet the bed and many, MANY orders that were placed as it went up on the site were nix'd or voided or simply not filled.

 

[islandlucy]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Camnagem 20 pages to catch up on! I do think it's possible that the faster shipping options make a difference on order fulfillment for an extremely hot item. Anyone who ordered early with overnight or 2nd day shipping get a backorder/cancellation e-mail?

I did, lol. I ordered overnight and got my stuff today. No stereo rose was in the box.

I checked my email and sure enough there was the dreaded email telling me it was backordered.

I placed my order yesterday morning around 8:45 am eastern time.

 

[Sass]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by NotteRequiem My mom's order had standard shipping. I really don't think MAC would do all that. I still honestly think one of their servers wet the bed and many, MANY orders that were placed as it went up on the site were nix'd or voided or simply not filled.

It still doesn't explain my situation because I was billed and then when I called them today they said my ordered was shipped off yesterday...I still haven't received a shipping notice either and when I look in my account half of my order isn't there online - so odd. But if they do keep different things on different servers and are connected in different ways then maybe something did happen, but that still doesn't sound right to me. They make sure to bill me and ship to me, but tell me later they don't have my Stereo Rose? I chose standard shipping.

At this point I am OK and well and not stressing over it anymore. I'm just hoping they don't screw up at my counter, make a mistake and give away my holds...that's another issue in itself. Ha!

 

[NotteRequiem]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Sass It still doesn't explain my situation because I was billed and then when I called them today they said my ordered was shipped off yesterday...I still haven't received a shipping notice either and when I look in my account half of my order isn't there online - so odd. But if they do keep different things on different servers and are connected in different ways then maybe something did happen, but that still doesn't sound right to me. They make sure to bill me and ship to me, but tell me later they don't have my Stereo Rose? I chose standard shipping. At this point I am OK and well and not stressing over it anymore. I'm just hoping they don't screw up at my counter, make a mistake and give away my holds...that's another issue in itself. Ha!

I completely agree with you. If you were immediately billed for the full amount [including SR] you should have recieved one. End of story. I'd be raising hell, but I'm glad you have one reserved

.

Girl, if someone sells your holds... I'll hold them down for you.

 

[make_up_maven]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by islandlucy I did, lol. I ordered overnight and got my stuff today. No stereo rose was in the box. I checked my email and sure enough there was the dreaded email telling me it was backordered. I placed my order yesterday morning around 8:45 am eastern time.

I placed my order at 8:14 EST, ordered overnight shipping. Was told mine shipped. So far, no shipping notice and no package. WTF? LOL

 

[islandlucy]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Sass I am for you. Now I'm upset again. This just keeps getting better and better huh? Maybe MAC pulls names out of hat.

I know. The whole reason I went with overnight was to ensure that I got stereo rose...didn't work out so well for me.

.

Oh well, I did love everything else I got.

 

[Camnagem]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by islandlucy I did, lol. I ordered overnight and got my stuff today. No stereo rose was in the box. I checked my email and sure enough there was the dreaded email telling me it was backordered. I placed my order yesterday morning around 8:45 am eastern time.

I am so sorry to hear that.

Well, there goes my theory...and it's pretty crazy that you ordered no more than 20 minutes after me and your Stereo Rose was backordered and mine seems to be ok.

This is nuts, and not in a cool yummy pecan way but in a gross nuts and gum combo way.

 

[NotteRequiem]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by make_up_maven I placed my order at 8:14 EST, ordered overnight shipping. Was told mine shipped. So far, no shipping notice and no package. WTF? LOL

Well, once you get the package, they need to refund the extra money you spent on overnight delivery.

Quote:

Originally Posted by islandlucy I know. The whole reason I went with overnight was to ensure that I got stereo rose...didn't work out so well for me. . Oh well, I did love everything else I got.

That's ridiculous.

Did they pick people based on the stregnth of their internet connection? Or location? Now I'm really curious to call them and find out what really happened. It's too inconsistant to be one or two things wrong. The whole system is borked [which is what Sass' been saying this whole time].


Quote:

Originally Posted by Camnagem Well, there goes my theory...and it's pretty crazy that you ordered no more than 20 minutes after me and your Stereo Rose was backordered and mine seems to be ok..

What's worse? My mother ordered about 15 minutes AFTER her. W.T.H. And she's confirmed by MAC CS to get her SR.

 

[islandlucy]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by make_up_maven I placed my order at 8:14 EST, ordered overnight shipping. Was told mine shipped. So far, no shipping notice and no package. WTF? LOL

I hope you get your package today.

 

[s_lost]

Re: MAC - In the Groove Discussion

Tomorrow I'll be at 10am at the Pro Store in my city (they don't do preorders or hold stuff). If I don't get a Stereo Rose, I don't know if a cry or if I play a lunatic...

 

[NotteRequiem]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by s_lost Tomorrow I'll be at 10am at the Pro Store in my city (they don't do preorders or hold stuff). If I don't get a Stereo Rose, I don't know if a cry or if I play a lunatic...

I don't want to make you upset... but... PRO stores released In the Groove a week ago.

 

[make_up_maven]

Re: MAC - In the Groove Discussion

This is sloppy MAC. SLOPPY SLOPPY SLOPPY!
And a rude CSR to booth.
UGH!

 

[cherryice]

Re: MAC - In the Groove Discussion

They're charlatans! Good for nothing, rotten charlatans!

OK, maybe not. I just wanted to use the word charlatan.

 

[Gonzajuju]

Re: MAC - In the Groove Discussion

So peeved right now. I got canceled on by a nordstrom for my presale. Lucky me, I have 4 nordstroms in town to choose from within a 30 mile radius. I called 2 others last night and they were sold out. I called the one downtown this morning. The MUA was unaware of the craziness behind stereo rose. She said they only get 6-8 items and she had a presale to one lady for 6 of them.... She's calling me back later to confirm if she has enough to sell to me. She and I were both aware the lady who bought 6 is selling on ebay. So f-ed up. Stupid ebay hoochie momma.

 

[Flaminbird]

Re: MAC - In the Groove Discussion

I checked my order status again and it still says pending. I placed my order at 8:46am

 

[Sass]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by make_up_maven I placed my order at 8:14 EST, ordered overnight shipping. Was told mine shipped. So far, no shipping notice and no package. WTF? LOL

Unreal. That whole "no shipping notice" thing is a riot. My stuff shipped yesterday (standard shipping), no shipping notice and if I didn't call I wouldn't know what was being shipped because only half of my order comes up online. WTF!?

And the sad part is that I cannot boycott MAC and I really want to.

 

[make_up_maven]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Gonzajuju So peeved right now. I got canceled on by a nordstrom for my presale. Lucky me, I have 4 nordstroms in town to choose from within a 30 mile radius. I called 2 others last night and they were sold out. I called the one downtown this morning. The MUA was unaware of the craziness behind stereo rose. She said they only get 6-8 items and she had a presale to one lady for 6 of them.... She's calling me back later to confirm if she has enough to sell to me. She and I were both aware the lady who bought 6 is selling on ebay. So f-ed up. Stupid ebay hoochie momma.

I looked on ebay this morning - they're going for around $40 (ish). So much trouble to make $20 off of it? Even if you go ahold of 10, that's a whole lot of trouble to make $200. Definately not worth it

 

[islandlucy]

Re: MAC - In the Groove Discussion

Quote:

Originally Posted by Gonzajuju So peeved right now. I got canceled on by a nordstrom for my presale. Lucky me, I have 4 nordstroms in town to choose from within a 30 mile radius. I called 2 others last night and they were sold out. I called the one downtown this morning. The MUA was unaware of the craziness behind stereo rose. She said they only get 6-8 items and she had a presale to one lady for 6 of them.... She's calling me back later to confirm if she has enough to sell to me. She and I were both aware the lady who bought 6 is selling on ebay. So f-ed up. Stupid ebay hoochie momma.

Norstroms did that to me with Marine Life. I pre-ordered ML thought I was going to get it then Nordstroms canceled my order by then it was sold out everywhere else. I have some bad luck when it comes to getting coveted limited edition items.

I hope you can get Stereo Rose.