All About Stereo Rose

Junkie

Well-known member
Re: MAC - In the Groove Discussion

Well...20 on ebay so far.

Highest is $100 for "the original" one. Wtf.
 

make_up_maven

Well-known member
Re: MAC - In the Groove Discussion

Okay, I got a call back.
They say there was a shipping error in mine. It should have shipped yesterday. It didn't. They say it's shipping today. Overnight.
They said they are credited me the $10 overnight shipping fee.
And most important - she said my SR IS SHIPPING with my order.

We'll see. I'll believe it when I see it.
 

Sass

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by make_up_maven
Okay, I got a call back.
They say there was a shipping error in mine. It should have shipped yesterday. It didn't. They say it's shipping today. Overnight.
They said they are credited me the $10 overnight shipping fee.
And most important - she said my SR IS SHIPPING with my order.

We'll see. I'll believe it when I see it.


That's happy news! I hope you get it. *crossing my fingaz for you**
 

ARmakeupjunkie

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by NotteRequiem
I'm calling again too. Anyone else think that the guy on the automated message when you first call sounds like Jigsaw from the SAW movies?

EDIT: I called, and they told me it shipped this morning. WTF is going on that people's orders are dissappearing?


Another theory I have is about form of payment. Debit vs. Credit maybe?



Everytime I call, I have to laugh because his voice is so deep and freaky!
tong.gif
I wonder what it's like, late at night, to hear that voice coming from the person lying next to you in bed?
 

strbuks77

Well-known member
Re: MAC - In the Groove Discussion

Okay so I called my local Mac counter, and they told me that they got 9 SR, she couldn't presell to me which I already knew. She said to get there right at 10 when they open tomorrow but she had a feeling they were going to sell out fast because she had already gotten four other calls about it today. So I guess if I want it bad enough I need to get there a bit before they open tomorrow. I didn't realize A&O were going to be freestanding and online only. I was kinda bummed about that cause I wanted to pick up later p/g, since my order was B/O. I called MAC this morning about it and they said they don't know if they are getting it back in or not, so I just cancelled it. This whole B/O thing has left a sour taste in my mouth.
ssad.gif
 

allThingsGirl

Well-known member
Re: MAC - In the Groove Discussion

All this stuff with Stereo Rose is really sad.
ssad.gif
I'm going to try and fight it out tomorrow at the MAC store...*sigh*. Hopefully there will be some left by the afternoon...I'm going to try and call right when they open though and ask if they can set one aside for me! I'll see if I can get more for you guys too.

I can't believe I am beginning to move other stuff in my life around JUST to get to the stupid store tomorrow. Ugh!
 

cherryice

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by strbuks77
Okay so I called my local Mac counter, and they told me that they got 9 SR, she couldn't presell to me which I already knew. She said to get there right at 10 when they open tomorrow but she had a feeling they were going to sell out fast because she had already gotten four other calls about it today. So I guess if I want it bad enough I need to get there a bit before they open tomorrow. I didn't realize A&O were going to be freestanding and online only. I was kinda bummed about that cause I wanted to pick up later p/g, since my order was B/O. I called MAC this morning about it and they said they don't know if they are getting it back in or not, so I just cancelled it. This whole B/O thing has left a sour taste in my mouth.
ssad.gif


Don't count on that quote of nine. I called earlier today and my counter said they got nine in. I called several hours later and suddenly they only have five.

Just don't want you to get your hopes up. It's bad enough we've all gotten them smashed at least once.
 

Sass

Well-known member
Re: MAC - In the Groove Discussion

If MAC were a person he or she would have gotten her butt kicked last night after I got my backorder notice.
 

anita22

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by NotteRequiem
Because by making it SO limited, they were 100% certain they'd sell out. When you're presenting to your investors, it looks REALLY good to say that a certain percentage of your stock has sold out consistantly. So say, they'll have something like "About 25% of items in Limited Edition Collections sold out last quarter".

Investors will see this, and invest more money into the company. Most companies will make more stock to draw out more profits [especially if they were in biiiig fiscal trouble], but MAC seems to just be going for the Sold-Out numbers.

Hope that made sense.


Actually I disagree that this is the case... Yes, there is an element of keeping the brand and the products exclusive & restricting the supply to a degree, but I doubt that their aim is for there to be huge shortfalls in supply across the various collections. At the end of the day, MAC is still a mass brand, and no company is going to turn down an opportunity for sales, especially when the US cosmetics market is in the state of decline that it's in right now. Cosmetics companies are under a huge amount of pressure on their sales figures, especially in the US market, so products going out of stock is not a positive thing in the current climate.

Forecasting the amount to be supplied for a product like Stereo Rose must actually be quite difficult. Whatever amount you forecast, you run the risk either way of either supplying too little (and missing out on sales), or too much (which means you need to find a way to get rid of the excess stock profitably). This is true for all products, but for those where there is a lot of hype in the league of Stereo Rose, it must be very difficult to gauge the actual level of demand. Not to mention, the quantity supplied on cosmetic products in many cases is determined months in advance of the product launching in the market (as they have to ensure they have all the raw materials, etc). So even with recent events such as Marine Life selling out, it's unlikely they're able to go back and review the forecast.

Sorry for the long ramble, but as I work in this area (not for MAC though) I just thought I'd share my thoughts on what I think the company is probably facing from their side.
 

carrie3579

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by color_lover456
so i ordered at around 7:25am Central Time (8:25 EST) and mine still say pending. has anyone who ordered around this time received a shipping email yet?


I received my MAC order confirmation at 8:26 am EST. I checked the order status on the MAC website and it says its pending but on the top where the time is it also says it has shipped. I'm assuming its shipped but they havent updated the system with my dc info. Dunno though...
th_dunno.gif
I guess I will find out in a few days.
 

highheels

Well-known member
Re: MAC - In the Groove Discussion

I feel guilty for even admitting this, considering what's been happening with everyone's orders, but I just received confirmation of my order from MAC Canada... I'm definitely getting at least 2 out of 3 Stereo Rose's that I ordered - yay! Still awaiting confirmation on the 3rd.

I'm trying to tell myself that I don't need a backup, in which case I'll have one to sell, and possibly 2 if I do manage to get the 3rd one - keep ya'll posted!
 

catemoody

Active member
Re: MAC - In the Groove Discussion

Does anyone know if the veining in stereo rose msf change the colour dramatically? I got one with golden/brown veins running through and the other with none....
th_dunno.gif
 

NotteRequiem

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by anita22
Actually I disagree that this is the case... Yes, there is an element of keeping the brand and the products exclusive & restricting the supply to a degree, but I doubt that their aim is for there to be huge shortfalls in supply across the various collections. At the end of the day, MAC is still a mass brand, and no company is going to turn down an opportunity for sales, especially when the US cosmetics market is in the state of decline that it's in right now. Cosmetics companies are under a huge amount of pressure on their sales figures, especially in the US market, so products going out of stock is not a positive thing in the current climate.

Forecasting the amount to be supplied for a product like Stereo Rose must actually be quite difficult. Whatever amount you forecast, you run the risk either way of either supplying too little (and missing out on sales), or too much (which means you need to find a way to get rid of the excess stock profitably). This is true for all products, but for those where there is a lot of hype in the league of Stereo Rose, it must be very difficult to gauge the actual level of demand. Not to mention, the quantity supplied on cosmetic products in many cases is determined months in advance of the product launching in the market (as they have to ensure they have all the raw materials, etc). So even with recent events such as Marine Life selling out, it's unlikely they're able to go back and review the forecast.

Sorry for the long ramble, but as I work in this area (not for MAC though) I just thought I'd share my thoughts on what I think the company is probably facing from their side.


Quote:
Originally Posted by liba
'Gonna chime in and point out that since this time a year or 8 months ago when production quantities were decided at the top, MAC has gained a lot of momentum and a lot of new followers, so it's not surprising to me that they underestimated today's demand.

Next year's stand out products will probably be easier to get, but I'm assuming we're not going to see the change until next spring's collections.


Very informative! Thanks for the info, I always like to hear different perspectives on things.
 

Luiza_T

Well-known member
Re: MAC - In the Groove Discussion

I believe here in South Africa (or at least in Cape Town) the hype about Stereo Rose is zero. I bought one two days ago in the store at a busy mall and came back today, they still had all of the SRs, except for the one I got previously.
shockt.gif


PS: I ended up getting two more, if there's anybody from Vancouver, British Columbia (where I live and will be going back in 8 days) interested, PM me.
 

*JJ*

Well-known member
Re: MAC - In the Groove Discussion

i think all this stereo rose drama will cause a newfound sympathy for us european gals
winks.gif

see, this is what it is like for us, all the time.
collections only being stocked once, the popular items gone after a few hours,..
welcome to our world!
LEs are staring to cause more pain than pleasure
th_wallbash.gif
 

Anitacska

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by catemoody
Does anyone know if the veining in stereo rose msf change the colour dramatically? I got one with golden/brown veins running through and the other with none....
th_dunno.gif


No, it doesn't. The veining isn't dark, it just gives a sheen. Petticoat on the other hand changes dramatically depending on how heavily veined it is.
 

Boasorte

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by Tatyiona
I can't believe all the employees had SR on hold for themselves! I would call corporate there has to be some kind of policy against that. Employees should have to place separate orders for themselves.

th_confused_new.gif


Quote:
Originally Posted by loudhearted
Maybe MAC should set up a separate inventory stock for employees only? Or takes special pre-orders for employees straight from corporate to avoid interfering with public inventory, or ask them to buy from MacPRO stock? Obviously employees have every right to be able to buy the products they're selling, but the way that MA just declared that she's basically refusing to sell any inventory to the public is sketchy as hell.
th_dunno.gif


Employees are cutomers,too.Whyshould there be a seperate stock for them? No sense. I worked in a sneaker store, and no one would ever dream of getting a seperate stock of limited edition kicks that people lined up at midnight for, why would that crazy idea apply to some makeup?

The MA was just being a dumass and should not have said that.
Quote:
Originally Posted by Luiza_T
I believe here in South Africa (or at least in Cape Town) the hype about Stereo Rose is zero. .

I wanna go to the Motherland!!
th_worship.gif
 

Icecaramellatte

Well-known member
Re: MAC - In the Groove Discussion

Update on Stereo Rose Nordie's order:

I was all set to go out this morning to pick up my Stereo Rose that I put as a pickup online order when I noticed a voicemail message.
th_confused_new.gif
I listened and...it was Nordstrom calling to say my order was ready for pickup. Uh! My heart almost stopped. But all was good so off I went.

I pick up my item at customer service and I decided to go to the MAC counter and pre-order the dazzle lipsticks. There was a presale sign in front of the dazzle lipsticks. I noticed the In the Groove display was out. Stereo Rose was still in the display. I also noticed that they had the products in the display case below the counter so I looked to see if there were any stereo rose. I didn't see any but I did see plenty of By Candlelight. I figured they were selling the products.

I started to tell the SA I wanted the dazzle lipsticks. She said they were pre-sell only and that they didn't have the products yet. I asked when they would be released. She had to think about it but eventually said July 16th. I then told her I wanted 2 of the In the Groove blushes. She said, they were pre-sell too. I said but they will be available tomorrow, right? She said no, the 16th. I said are you sure because I already bought some of these products. She said, "No you did not buy these!" I said yes again. Again "No you did not buy these." Now, I wasn't going to argue about it but I was really trying to help her. Telling people the products wouldn't be out until the 16th meant she would lose sales. I said I already bought the eyeshadows and she said well, "someone sold it to you early and they weren't supposed to." I didn't want to tell her, the someone was from her store because I had Stereo Rose in my Nordstrom shopping bag on my arm. I didn't like her attitude so she lost the sale as I didn't even want to pre-order the lipsticks from her.

BTW I like quite a few of the Dazzle lipsticks.

In honor of Stereo Rose Frenzy, I wore Marine Life on cheeks with By Candlelight as a highlight and Nymphette l/g.
 

Sass

Well-known member
Re: MAC - In the Groove Discussion

Quote:
Originally Posted by Tatyiona
I wonder if they'll be any fights over SR tomorrow

If they don't have my stuff at the counter then maybe.
th_LMAO.gif
 
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