It was late on the 15th when I was doing my 3rd order & the site was acting up horribly. It was crazy how long I spent to get to product pages. I wish they fix whatever the is the problem. I thought maybe it was my iPad so I got on the PC, my iPhone, and laptop. They all did the same thing.
I had no time to browse & barely enough time to put things in my cart. There are still some items I would have purchased had I been able to get the other products into my cart and stay there. I'd look at my cart & an item I had added earlier was no longer there. It was so frustrating to deal with their site & back to that product page & add again. I always double check to make sure my discount is still showing & deducted. It was there so I submitted my order. It took forever for the order confirmation number to come up. Guess what, NO discount.
Customer service was closed so I thought I would go ahead & do the email option. I've never done that as I usually call. When I was finished it said someone would contact me. Right away I got an automated email that showed what I sent & something about delays in shipping & if I had any questions to contact customer service.
I would like to know why the hell they have an email option in the "Contact Us" immediately after you hit send on their site you receive an auto email that tells you to contact customer service. That's what I thought I was doing
I haven't had a chance to call. It's been a crazy week. We are doing our granddaughter's birthday party tomorrow (Saturday) she'll be 3 on Sunday. You can bet your sweet
they will be called Monday morning. This order was over $350, it was a pretty good discount. Was being the operative word.