laurennnxox
Well-known member
I am so sorry about your experience. I gave up and went to use my GC in store. I had some items to return anyway. I feel you, though! Sephora has really been getting on my nerves lately and I am seriously going to cut down on purchasing from them unless I absolutely can't find them item elsewhere. After the holidays I might open up a Nordstrom card.Funny story for you ladies tonight. Apparently, despite being VIB Rouge before the qualification date and spending about another grand somehow between qualification and now, Sephora decided that I didn't deserve to get a Holiday Reward Card. Obviously that is how they felt since a card was not even issued for my email address. So I can't even ask for them to resend my email, because an email or a gift card was never generated for my account. They also denied me any points for the shipping delay saying my orders were processed and shipped out by the 3 day deadline (I had a few that did take 3 days) but was not even given some form of sorry given that I can only benefit from the Holiday Reward Card if I call up. So no 10% ebates for me, no dilly dallying and browsing and adding last minute items to my order. I have to call them. *sigh* I need to reevaluate my shopping destination!