Yeah, they had cue cards in front of her, but you can't just stare at the cue cards. She has to make eye contact with the camera. The cue card holder stood off to the side, so it wasn't possible for her to just stare at the cards and read them. She couldn't remember from looking at the cue card to memorize a few words at a time to looking at the camera. She would lose the words almost immediately. Think of looking at a phone number in a phone book once, closing the book, and then trying to dial the number from memory...it's the same thing. The best thing for someone with short term memory loss to do is memorize, memorize, memorize. She was better off memorizing than using the cards.
At any rate, it was time for Jael to go. She was impossible to understand when she spoke. Took good pics, but just not the kind of model cover girl would want as their spokesperson.