redambition
Well-known member
miss_bailey: i am pretty sure that MAC here accept glass. I remember an MA telling me that ages ago.
boudoirblonde: yes we can.
boudoirblonde: yes we can.
Back to MAC for Australians
- Thread starter girlambrosia
- Start date
katexlouise
Member
does anyone know if the mac counter in myers (perth) will accept the depotted eyeshadows? i'd give them a call, but everytime i do it's almost impossible to hear what they say as the background noise is so loud!
miss_bailey
Well-known member
Im almost 100% sure all Myers do.
katexlouise
Member
fantastic! thank you
spectrolite
Well-known member
Quote:
I had a really annoying/frustrating experience regarding this today. Yesterday I was in Myer talking to one of the MA's and I mentioned I would come back in today to swap some empties for the new Mattenes. She said that I was not allowed to which I found strange because I swapped empties for Mattenes at the Pro-Store. So I decided to just to go to the Pro-Store and save myself some hassle.
I get there and of course they are out of Bing even though they have only been opened for an hour :| So the MA at the Pro-Store says she will ring Myer and get them to hold one for me. I told her what the MA at Myer told me yesterday and she said "No that's wrong. You are allowed to swap empties for the Mattenes." She rang the Myer Melbourne counter and had a chat with them and told me it was fine and that I could bring in my empties and exchange them for a lippie there. So an hour or so later I got on a train to go all the way to the city for my lippie.
I got there and told the same MA from Sunday that I was here to get Bing using B2M and she told me no again. I told her that the Pro-Store rang up before and there was one put aside for me. She finds it and I clearly see a note attached that says "B2M." She says she has to go check with the manager which is confusing because the Pro-Store rang up just before to confirm it was okay. I told her I made a special trip just to come and get it because I was told it was fine. Anyways she goes to ask and the manager says No too... At this stage I'm a bit annoyed because I'm being told different things and I have previously B2M for Mattenes! The MA is making me feel like I'm just being difficult which I'm not. So they once again ring the Pro-Store and have a discussion and the MA comes back over and says "It's okay just this once. You are obviously a VIP." I'm like wtf...
In the end I got the lipstick but the whole situation left me feeling really bad. It made me not want to go back to the MAC counter because they will now just see me as a difficult customer or some snooty "VIP" which I never claimed to be or asked to be called. I just wanted to swap my empties for some lippies
It really irks me because I have been going to that counter for quite a while now and have always had great service and have always made sure to treat the staff with respect because I know the kinds of crazy people they put up with on a daily basis. Now I just feel weird..like I'm one of those crazy people but I didn't even do anything. I feel like MAC needs to make sure that all of their locations have the same policy so that customers are not left feeling confused and uncomfortable.
Originally Posted by ~Crystal~
And the mattene's? I tried to at chatswood myer today, and the MA said no
|
I had a really annoying/frustrating experience regarding this today. Yesterday I was in Myer talking to one of the MA's and I mentioned I would come back in today to swap some empties for the new Mattenes. She said that I was not allowed to which I found strange because I swapped empties for Mattenes at the Pro-Store. So I decided to just to go to the Pro-Store and save myself some hassle.
I get there and of course they are out of Bing even though they have only been opened for an hour :| So the MA at the Pro-Store says she will ring Myer and get them to hold one for me. I told her what the MA at Myer told me yesterday and she said "No that's wrong. You are allowed to swap empties for the Mattenes." She rang the Myer Melbourne counter and had a chat with them and told me it was fine and that I could bring in my empties and exchange them for a lippie there. So an hour or so later I got on a train to go all the way to the city for my lippie.
I got there and told the same MA from Sunday that I was here to get Bing using B2M and she told me no again. I told her that the Pro-Store rang up before and there was one put aside for me. She finds it and I clearly see a note attached that says "B2M." She says she has to go check with the manager which is confusing because the Pro-Store rang up just before to confirm it was okay. I told her I made a special trip just to come and get it because I was told it was fine. Anyways she goes to ask and the manager says No too... At this stage I'm a bit annoyed because I'm being told different things and I have previously B2M for Mattenes! The MA is making me feel like I'm just being difficult which I'm not. So they once again ring the Pro-Store and have a discussion and the MA comes back over and says "It's okay just this once. You are obviously a VIP." I'm like wtf...
In the end I got the lipstick but the whole situation left me feeling really bad. It made me not want to go back to the MAC counter because they will now just see me as a difficult customer or some snooty "VIP" which I never claimed to be or asked to be called. I just wanted to swap my empties for some lippies
~Crystal~
Well-known member
Yeah... =\ The chatswood MAs are typically all a bit like that too.. *sigh*
I try to avoid going to that counter if I can, though it is the most convenient for me! It's a good thing the MAs at DJs in the city store are all so lovely! They're always super helpful and friendly, so it's worth the trip out there
Confirmed with both the pro store and DJs today that YES you can B2M for the mattenes!!
I try to avoid going to that counter if I can, though it is the most convenient for me! It's a good thing the MAs at DJs in the city store are all so lovely! They're always super helpful and friendly, so it's worth the trip out there
Confirmed with both the pro store and DJs today that YES you can B2M for the mattenes!!
miss_bailey
Well-known member
I've never had a problem with the Chatswood MA's. Most of them know me though. It's really horrible that most of them dont really have a clue about B2M and that they arent consistent.
Spectrolite, if I was in your situation I would have been completley put off! And the pathetic "just this one" thing is just plain rude!
Spectrolite, if I was in your situation I would have been completley put off! And the pathetic "just this one" thing is just plain rude!
miss_bailey
Well-known member
Quote:
Yep you can B2m pretty much anything from MAC as long as it is the original packaging and not secondary i.e the box the actual product comes in. So e/s l/s, gloss, powders, CCB, foundations, brush cleanser, concelaer, skincare products, painpots, shadestikcs and the like.
| Originally Posted by toxaemia
Can you use the Brush cleaner bottles/Select SPF foundation (if I had six of them) for a B2M exchange? Or does it just have to be eyeshadows/Lipglosses? |
Yep you can B2m pretty much anything from MAC as long as it is the original packaging and not secondary i.e the box the actual product comes in. So e/s l/s, gloss, powders, CCB, foundations, brush cleanser, concelaer, skincare products, painpots, shadestikcs and the like.
paige2727
Well-known member
Ok so I just recently heard about this programe (I am new to MAC) and I was just wondering how does it all work? I have heard that you can't return an eyeshadow without the metal pan here in australia and in other countries you can? Is this true?I really want to depot all my eyeshadows and then get a Free lipstick! Also are you aloud to have empty lipgloss, lipstick etc?? Please help, anyone who is experienced with this!
xLongLashesx
Well-known member
You don't need the metal pan for B2M! Just depot and off you go 
just return 6 of any used packaging to get your lippie.
just return 6 of any used packaging to get your lippie.
teaberry
Active member
my B2M lipsticks help me have more containers to go towards more B2M!
you don't need the metal pans here, no one has ever checked mine, just taken my bag and stashed it into a cupboard.. its probably not as common here as in the states where they have a huger amount of customers
you don't need the metal pans here, no one has ever checked mine, just taken my bag and stashed it into a cupboard.. its probably not as common here as in the states where they have a huger amount of customers
aussiemacluvrrr
Well-known member
You can use most primary packaging as part of the B2M program. So this includes empty lipsticks, glosses, powders, foundation bottles, etc. The best way to know is to look at the little cardboard ends of the box of the product when you open it. If it has a "Back2MAC" sign on it like in the photo below then it can be used to redeem a lipstick. Note though that the cardboard box doesnt count as an item, only the product inside
Oh and you can definitely use depotted eyeshadows. It doesnt need the metal pan, but I'm pretty certain the plastic pan needs to be put back in the eyeshadow pot, even if you have melted it. Six pieces of packaging gets you one lipstick.
If you have more questions, I think there is a thread already started on this here in the Aussie section which might have the answers you are looking for as well
http://www.specktra.net/forum/f241/b...ckaging-52053/
HTH!!
Oh and you can definitely use depotted eyeshadows. It doesnt need the metal pan, but I'm pretty certain the plastic pan needs to be put back in the eyeshadow pot, even if you have melted it. Six pieces of packaging gets you one lipstick.
If you have more questions, I think there is a thread already started on this here in the Aussie section which might have the answers you are looking for as well
HTH!!
MissVanity
Well-known member
i read somewhere that in the US they can swap B2M and get a eyeshadow instead of a lipstick. does anyone know if we can do that here in Australia? thanks
MissVanity
Well-known member
Thanks Daisy, i suppose its a good way to build up a good lipstick collection lol
Jade M
Well-known member
In the US they do have an expanded Back 2 MAC program where you can in certain locations get glosses and shaddows etc, but unfortunately here in Aus we can only get the lipsticks and slimshines.
You can depot and return the plastic case minus the metal pan - HOWEVER you cannot double dip and try to return the empty pan on its own (urgh people try all the time!). This also means that if you buy a pro pan refill which doesn't have the plastic part, you miss out on B2M - fair though as you have already paid less for it
You can depot and return the plastic case minus the metal pan - HOWEVER you cannot double dip and try to return the empty pan on its own (urgh people try all the time!). This also means that if you buy a pro pan refill which doesn't have the plastic part, you miss out on B2M - fair though as you have already paid less for it
aussiemacluvrrr
Well-known member
^^I used an empty packet to B2M for Jazzed lipstick the other week and no one said anything to me...
But then again she didnt want to let me B2M the lipstick because it was LE (normal packaging though), even though the only products they cant B2M for are LE packaging and Viva Glam.... I guess it depends on whether you get an MA that knows the policy properly or not
But then again she didnt want to let me B2M the lipstick because it was LE (normal packaging though), even though the only products they cant B2M for are LE packaging and Viva Glam.... I guess it depends on whether you get an MA that knows the policy properly or not
