Chanel Spring 2013 makeup collection

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Shypo

Well-known member
^^
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Oh, how usual!! Someone at Chanel Customer Service has no idea what we're talking about!! Deja vu.......
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Rads

Rads

Well-known member
Shypo said:
^^
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Oh, how usual!! Someone at Chanel Customer Service has no idea what we're talking about!! Deja vu.......
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Heheheee...they are quite vague, aren't they? I called them up to ask about the Printemps collection, and they had no idea what I was talking about. A week later it shows up on chanel.com :D :D
 
Monsy

Monsy

Well-known member
i can't even understand their cs. who the hell works there? is company aware of them being so useless?

anyway i know it's not spring collection but i ordered jc star dust, prelude and vitalumiere aqua
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Bonitinha

Bonitinha

Well-known member
CartoonChic said:
I sent an email to Chanel asking about the gifts and got a very generic response about registering for the Chanel website. I then called Customer Service. The representative I spoke to was very kind and polite, but she unfortunately had no idea what I was talking about.
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The exact same thing has happened to me. They are utterly baffled by things that are common knowledge to the rest of us like gifts or upcoming collections. (I sometimes wonder if they are just playing dumb??) Oy!!
 
hollyld

hollyld

Member
Miss QQ said:
hollyld - Let us know if the clay thingy works!
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Reporting back on the clay thingy - haven't noticed my drawer smelling remarkably like No. 5. This might be the use for it but I'm not sure it really works. But still love the gift. One of the perfumes was Jersey, which I had never tried but fell in love with and had to buy.

Wishing you all a very Happy New Year full of joy, good health and all things Chanel!
 
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Pinkdollface

Well-known member
I'm getting the Frivole blush in the US formula from a cp! And I'm also getting a BU of Notorious
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I'm really excited, because Frivole will be my first Chanel blush.
 
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Shypo

Well-known member
^^ Congrats!! Nice find, and I hope this first blush will be the start of a love affair with them!
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It's darn near impossible to stop at 1!
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Pinkdollface

Well-known member
Shypo said:
^^ Congrats!! Nice find, and I hope this first blush will be the start of a love affair with them!
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It's darn near impossible to stop at 1!
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Thanks! I hope that won't happen cause I'm already having an addiction to Mac blushes. Good thing there is only one blush in each Chanel collection most of the time and that I can only get the stupid EU formula here.
 
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Shypo

Well-known member
LOL! Yes, I guess that is a good thing! :) And at least the vast majority of them are perm, so you don't have to get swept up in the LE frenzy.
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Winthrop44

Winthrop44

Well-known member
They've said to me on more than one occasion that corporate tells them nothing, they know when a collection goes up when they see it go up just like we do....so it's the company that's making them "useless".
 
shadowaddict

shadowaddict

Well-known member
Winthrop44 said:
They've said to me on more than one occasion that corporate tells them nothing, they know when a collection goes up when they see it go up just like we do....so it's the company that's making them "useless".
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Definitely not a good way to run a business. I expect well informed cs reps. However updating their reps apparently is not a priority at some places.
 
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