Complaints gift?

[mrsvandertramp]

Quote:

Originally Posted by DaizyDeath Mac does the best they can on trying to make shure their costumers are being taken care of right. Im glad they gave you something for all your troubles they do that alot. the only problem i see with them giving out free stuff to people that complain is ive heard of several people sending in false complaints just so they could recieve free merch.

That was why I thought I was going to get brushed off. Seeing as I never intended to complain, I never got names etc. so I thought they'd probably think it was for the free stuff but I guess due to the fact they've introduced a system here (do you have it in the US?) where it registers what you buy, I'm guessing they could look it up and see that I spend a small fortune in there and that it's worth keeping me in their favour.

 

[Pure Vanity]

Quote:

Originally Posted by mrsvandertramp I didn't make the complaint to get a free gift. I made it for the fact that I travel an hour and a half solely to buy my MAC stuff and think that head office need to be aware of the way they are treating customers. I'd also like to add that I've had two friends go there to buy me gifts and stood around for 20 minutes, tried to ask for assistance and got ignored. I'm just trying to address the fact that the most easily persuaded demographic (basically, the group of kids that MAC could get into MAC for pretty much life) are getting neglected. They asked me what my favourite product was, I said the 187 because due to the MAs at that certain store and them telling me how to wash my brushes incorrectly, £30 worth of brushes got ruined and I think I deserve to at least claim back what got ruined.

I've give up going into selfridges now, waiting about till someone can be bothered to serve me makes you feel kinda shitty.

You deserve something nice lovely.