Cool Heat

[misstwiggwinkle]

Ha Ha Ive put the 2 brushes in with my order now. I got solar white, love thing and a new view. And it said £0.00 for each of the brushes in the confirmation email. As Alan Partridge would say "CASH BACK"
It would be brilliant if we got them for free.

I remember when the mac barbie doll came out, I ordered it and checked the basket out, got confirmation.
A few days later I got an email off them, saying the doll had actually been sold out, and it was a mistake on the website, saying they was still available
.
They said sorry for the error, and sent me a free clear lipgloss and a mascara, and said I would be first on the list if they got any more in. Which to there credit they did.
So they must see it, if theres a problem on the web, its there fault.

They better not charge us, anyway. Ive just spent £41 on a nars bronzing brush yesterday. I cant be affording them on top too.

 

[LMD84]

ah i already put my order in and then saw about the free brushes!! and can't really afford to buy anuthing else! meh!

 

[ritchieramone]

Quote:

Originally Posted by LMD84 ah i already put my order in and then saw about the free brushes!! and can't really afford to buy anuthing else! meh!

You could try Jot's cheeky trick ...

£2!

 

[Luceuk]

Mine are saying in Warehouse now so they obviously haven't noticed and the money has gone out of my bank.

 

[SARAHheartsMAC]

The two brushes that were free have been taken down off the website now! Perhaps they've realised their mistake!

 

[JustDivine]

Quote:

Originally Posted by SARAHheartsMAC The two brushes that were free have been taken down off the website now! Perhaps they've realised their mistake!

Yeah I just noticed!! Quicker off the mark this time...they might have been wondering why the brushes were selling so quickly!!!

 

[Luceuk]

I hope they don't try to charge us now

 

[SARAHheartsMAC]

Lol! Yes, well my order says in warehouse so hopefully I'll still get my freebie!

 

[melliquor]

They can't charge you afterwards but they might not put them in boxes. I hope we get them for free. I ordered one of each.

 

[x.DOLLYMiX.x]

Haha I cant believe they took it down.

 

[jasminbarley]

*****

 

[melliquor]

I ordered Hot Contrast, Love Joy, Sea Me, and the 2 free brushes.

Has anybody every gotten the stuff that said zero?

 

[jasminbarley]

*****

 

[melliquor]

You know they would. I really hope we get them.

 

[Luceuk]

Quote:

Originally Posted by melliquor They can't charge you afterwards but they might not put them in boxes. I hope we get them for free. I ordered one of each.

I've just look at terms and conditions and can't see anything. So I think they have to give us them

I hope they dispatch them tomorrow, they should then arrive on monday

 

[c00ki312]

nooo it was a mistake. i checked back and theyve removed the brushes but in my bag it says the 181 is £19. damn shoulda pressed the pay button quicker!

 

[JustDivine]

I just got an email saying that due to a technical error the order has been cancelled.

But then I got an email recalling that one.....

Then another one repeating the first email!!!

But I placed 2 orders with free brushes in them but I've only had an email regarding one order.....

 

[melliquor]

Quote:

Originally Posted by JustDivine I just got an email saying that due to a technical error the order has been cancelled. But then I got an email recalling that one..... Then another one repeating the first email!!! But I placed 2 orders with free brushes in them but I've only had an email regarding one order.....

I just checked mine and haven't received an email yet. Did anybody else get a cancellation email?

 

[Luceuk]

Quote:

Originally Posted by JustDivine I just got an email saying that due to a technical error the order has been cancelled. But then I got an email recalling that one..... Then another one repeating the first email!!! But I placed 2 orders with free brushes in them but I've only had an email regarding one order.....

I just got exactly the same, it was for my second order (Which included the 189) but not for my first that had the 181se in

They better refund me quickly if they have cancelled the both so I can re order it usually takes them ten days

 

[ritchieramone]

I also got the cancellation e-mail, the recall and then the cancellation.

However, there is a code for free delivery in the e-mail but I think it's only for reordering. I thought it was weird though that the whole order has been cancelled rather than just the brush removed from it as they've now effectively lost a sale from me - I only ordered the VAE on a whim and won't reorder it. I would have been happy to have had it had the order gone through but I'm not so bothered about it that I now feel I'm missing it, if that makes any sense.