Does anyone else feel extreme guilt about returning items to MAC?

Glow

Well-known member
sell the pigment.
i dont know about the lipsticks unless you used a lip brush on them.
 

AlliSwan

Well-known member
I try my best to unload stuff on here, MUA, or LJ, because I *do* feel guilty returning stuff to MAC, a big part of that being that they toss it.

I have no problem returning clothing or other items (with good reason, of course)--but MAC, oh the horror! Hahaha it was with such a heavy heart that I returned the 3 liquidlast liners I bought. They flaked on me and I had what I can only consider to be an allergic reaction, and I didn't want to risk passing it to anyone else in a swap.
 

Brianne

Well-known member
I have no problem with it - and honestly, if they had a huge problem with it, they wouldn't allow returns.
smiles.gif


Definitely try to sell the Sundressing things here, especially the pigment - you'll fetch at least retail back.
smiles.gif
 

bellaetoile

Well-known member
i don't like doing it, for whatever reason. i just returned in living pink eyeshadow, because i impulse bought it, got home, and realized it looked way too similar to my 15-pan of pinks, especially when i hate pink eyeshadow, and never even wear it. still, i felt guilty returning it to the store, since it was LE, and i know it was just going to get thrown away, even though i hadn't even taken the shadow out of the box. still, youre the customer, aand you deserve to be entirely satesfied with your purchase, so its macs responsibility to ensure that, even if it means taking items back, still, i know what you mean, its hard to do sometimes, and you can't help but feel guilty. i need to work on getting over that and just suck it up and return things. because half the time, its not worth the effort of buying stuff online.
 

asteffey

Well-known member
return them to MAC and get the Lure items you want. It will be easier on you (no shipping crap) and you will get what you want.


test stuff out next time.
 

giz2000

Well-known member
Quote:
Originally Posted by AudreyNicole
Ok so last night, my sister and I went birthday shopping, and together, we spent nearly $200 on a huge amount of stuff (see our haul in the haul forum!) Anyway, I tried out all of my new goodies, and there are a few things I want to return, but I am feeling incredibly guilty because they will just toss them. For the most part, I LOVE everything we bought with the exception of a few things. I want to return:

* Gold Dusk pigment (it is almost identical to vanilla on me)
* Aprel Sol l/s and Pink Cabana l/s (neither color looks right on my pigmented lips)
* Gleam eyeshadow (the texture of the one I got is horrible and it is difficult to work with. It falls in my eyes and HURTS!, even with a base for it to stick to)

I would just keep them to sell on here, but I am hoping to return them for some Lure products. And my sister bought them for my birthday present, and I want her to know that I got something else that I wanted, not just the money.

Does anyone else feel extreme guilt and remorse for returning stuff? I KNOW I will not use these products though. I shouldn't have any problems as long as I have my receipt and return within 30 days right?


Don't feel guilty...if the products didn't work for you, then take them back!!!
 

AudreyNicole

Well-known member
Quote:
Originally Posted by asteffey
test stuff out next time.

I did test out the things I bought... I used the Gleam tester, but the new one that I got had a really weird texture, almost like gritty sandpaper. There was almost no eyeshadow on my brush when I tried it this morning. It was weird - almost hard and crusty
th_confused_new.gif
As far as the pigment goes, they look different on my hand, but not my eyes. I guess cause my hand is a little more tan than than my lids. And with the lippies, well, I tried them on along with others, and my lips get really pink after wiping all that lipstick off, so the colors I saw at the store, were not true to life on my iritated lips. It's strange, my lips get almost cherry red if I wipe them off to change lipsticks. I am weird I guess...
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Wontpayretail23

Well-known member
<<I try my best to unload stuff on here, MUA, or LJ, because I *do* feel guilty returning stuff to MAC, a big part of that being that they toss it.>>


I feel the same way. I've hardly returned anything. Except I did recently return a L'Oreal Bronzer I bought for $12 because when I got it home it was dark as hell on me and the store display had no testers so I felt justified in my return. I've sold alot here on and ebay, etc. But it's never won me any metals, actualy quite the other way around it's probably made me more unpopular. So I say just return the stuff and don't feel bad.

The other day I asked for 2 lustrewhite lipglasses at my local mac counter and when I got out to my car to try it on I noticed both were some other shade. I bought them back in to the store unused and they said no big deal but they still had to trash them. I was mad at them for being so careless. I told them thats why the price of MAC goes up by almost a $1 an item every single year. Now that type of carlessness does tick me off.
 

koolmnbv

Well-known member
BTW I have returned stuff b4 that was not used and the MA said to the Manager should I restock this and the Man. said to me has it been used I said no and the Manager told the MA to restock it. They know me at that counter (nordstrom) so they know I wont lie about it. So I dont think they always toss things. Maybe the majority of the time but I saw my MA restock my return.
 

Becka

Member
I used to feel guilty about returning to MAC or anywhere else, but not any more! Once you do it a few times it gets easier, or it did for me anyway. Return it and use the $ for something you'll use
smiles.gif
 

AudreyNicole

Well-known member
Ok so here is my update! I gave Gold Dusk and Pink Cabana a second chance and decided to keep them both. I am really loving Pink Cabana - I don't know what I was thinking yesterday! LOL!
 

BlahWah

Well-known member
Quote:
Originally Posted by AudreyNicole
Ok so here is my update! I gave Gold Dusk and Pink Cabana a second chance and decided to keep them both. I am really loving Pink Cabana - I don't know what I was thinking yesterday! LOL!

clapping.gif
Very glad to hear! Not that you didn't have to return them, but that you're lovin' items you bought! It's great discovering that something works for you after all and you don't have to go through the hassle of returning, and even more you've got more items to love. Yay for you!
 

carol

Well-known member
Problem solved.

Although I do feel bad about returning, I've been more conscience about it more recently to make sure I really want something before I buy.
 

Georgiecat

Active member
To date, I have never returned a product to MAC. The only MAC I've ever bought & hated was Bare Venus lipstick. (I am way to dark to wear it;I knew that, but bought it because it was popular.) But I keep it as part of my collection. Why? Just so I can think, "I have that." Psycho, isn't it? But then again, I usually like to plan out my purchases ahead of time, and tend to know what look I can expect to get out of a product.
 

*Stargazer*

Well-known member
I feel horribly, horribly guilty returning LE items. Not because I feel bad that MAC loses money, but more because I know how hard it is for people to get what they want when items are LE and it seems so wasteful for me to return them and have them pitched when someone else could have bought them.

Fortunately, I almost never want to return stuff since I try everything before I even request it be added to my shopping pile. Right now though, I have two lip stains that I bought last week that I hate. I don't think they'll swap well, so I just have to suck it up and return them. Oh well, that's $28 towards She Shines!
 

Liz

Well-known member
i always recommend trying things on before buying it.
i say if it doesn't work out for you, then return it. but we get chronic returners which sucks. i always make sure my customers are happy with their purchase and explain to them how to put it on/use it so that they don't return it.
 

Marcita

Well-known member
I get upset with people that go and quickly buy, try it at home rather than the store, and then return. It's such a waste. If something is just plain awful (like the Gleam that hurts) then it should be returned. But I always feel guilty returning things, always.
 

giz2000

Well-known member
You know what REALLY sucks? When I was at Nordies, we had two counters (one upstairs and the main one downstairs). Say you ran into me at the upstairs counter, bought something and then changed your mind. I go downstairs and you want to return what you just bought a few minutes ago at the downstairs counter....well, that return gets thrown away...I had that happen a countless number of times. Isn't that terrible?
 

pinkfeet

Well-known member
Extreme guilt? Nope, not even regular guilt, sorry. I might keep things if I had a huge expendable cash income but I dont so if I change my mind - back it goes, LE or not, sorry!

And if its unused and they toss it or send it back to the companye then its their own fault.

All cosmetic companies should SEAL their products so they know for sure if an item has been tampered with and then they will know if they can put it on the shelf, maybe it wont be 100% but it would be close and then they can feel safer to restock it, about a product that doesnt look used and to not stock a product they are unsure about like liquids etc. Esp for other stores who dont use this policy of tossing everything that is returned.
 
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