Don't throw stones please....

panther27

Well-known member
I actually feel the exact same way Tdoll.not impressed at all..
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TangoMango

Well-known member
I used to be into LUSH, until I had a bad experience with their skin care. I have clear skin, but I was getting annoyed at how expensive Aveeno was, so I wanted a cheaper alternative. I checked out several reviews for their skin care products, and there were mostly rave reviews. I used it for about a month and noticed I had several small bumps on my cheeks. So I stopped using it, to get my skin back to normal and it took about 3-4 months to get it clear again. I'll stick to my Aveeno.

Their bath products are great but their skin care line gets a big hell no from me.
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VioletB

Well-known member
TDoll I am SOOO glad you posted this!! I have no LUSH store in Salt Lake and I have been stalking their site for awhile now too.. but just hesitant to buy anything. You know it's hard to buy online without physically experiencing stuff first, ya know? I appreciate your honesty!! I will just wait till I have the chance to go to a LUSH store and experience it myself.
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No more website lurking.
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Korms

Well-known member
My love for LUSH is dwindling somewhat. I used to use their products a lot because of my eczema prone skin. Recently though, I have noticed the staff in the LUSH store I shop in have no regard for hand hygiene and will not wash their hands before cutting your soap or cleanser. I could just about deal with a grubby hand touching my bar of soap because, well..soap is soap but having a sales girl shove my Herbalism into the pot with her dirty hands that were also covered in glitter was the last straw. They should wash their hands as if they were working with food.

It grossed me out a bit and I've moved onto using Liz Earle cleansers now.
 

TDoll

Well-known member
Quote:
Originally Posted by Jinni
Because of the hype, people walk in there expecting miracles, and then end up being terribly disappointed. Not a good way to start.

I usually shop online or plan ahead, so I can just go in there and grab when I want (without trying it out). Trying to get an idea of the smell of the products is just impossible for me while in the store.


Yeah, I feel like that's exactly what happened. I mean, the way some people talk about this stuff, I expected something great. I'm honestly not even that hard to impress, so I feel like I would have definitely had the same experience even if I had heard NO good things prior to going.
I do that too online. I'm telling you, I had my shopping cart FULL of like almost $200 worth of stuff and when I got there and smelled and looked at the stuff I had chosen, a lot of it looked nothing like what it did online and the smell was bad. I agree with you though....it was hard to actually smell most of the products in the store. I thought, "If I have to smell just one more thing....I'll get a nosebleed."

Quote:
Originally Posted by ellienellie
...And whenever I've gone in, the sales staff were kinda pushy.....

I can certainly live without them!


Yeah, when I first went in the sales girl was all nice to my mother and I. I told her it was our first time in a LUSH store and she gave us a good idea of how the store is laid out. She was like all over us for the first half of our time in there, then when she could see that I wasn't into it and I wasn't filling my basket with the crap she was suggesting, she totally ignored us and had an attitude with me when I was checking out. No thanks.

Quote:
Originally Posted by YvetteJeannine
Anyway, with all the hype out there on LUSH products, I was SO severely dissapointed...that's not even the word...Crushed!!!! NEVER again will I even step foot into a LUSH store!!!! The Body Shop is it for me, baby....AND TBS has the fair trade program..so I'm helping a cause when I buy from them...And, yes...TBS is a bit pricey..but not NEARLY as expensive as LUSH stuff....OMG....I was stunned. Anyway, that's my opinion...I'm glad I'm not the only one who feels this way!!! Like I said, I too was going to put up a thread..but I had the fear my home would be burned down or something
winks.gif


I LOOOOVE the Body Shop. It's awesome. Their stuff has really great ingredients and is of really great quality but not as expensive as LUSH. You get a lot of what you pay for there too. You've reminded me to stop by there soon
smiles.gif



Quote:
Originally Posted by Korms
... Recently though, I have noticed the staff in the LUSH store I shop in have no regard for hand hygiene and will not wash their hands before cutting your soap or cleanser. I could just about deal with a grubby hand touching my bar of soap because, well..soap is soap but having a sales girl shove my Herbalism into the pot with her dirty hands that were also covered in glitter was the last straw. They should wash their hands as if they were working with food.

It grossed me out a bit and I've moved onto using Liz Earle cleansers now.


I noticed how gross it was too. The soap chunks looked like they had been picked up a million times and had finger prints all over them. Thats just gross b/c you know germs are stuck all over them...eeeewww! The finger holes poked in the shower jellies did it for me. Not in the tester...but in the ACTUAL ones they cut from....gross. Everything is setting out and I just didn't think it was sanitary either.
 

concertina

Well-known member
The smell can be overwhelming, but to me, The Body Shop is *So* much more overwhelming! And B&BW back in the day used to actually give me a headache!! They've gotten better...

Honestly, with Lush, its hit or miss. The bath bombs are almost always a hit but the massage bars, bubble bars and jellies are miss (for me). The bath melts are awesome as are the butter creams. I've never tried the face stuff.

A few classics to try:
Sex Bomb bath bomb
Avobath Bath Bomb
Sexy Peel Soap
Sultan of Soap
Honey I washed the Kids - it smells stronger when wet.
All that Jasmine Bath Bomb
Butterball bath bomb
Geo Fizz bath bomb
Buffy Body Butter - OMG, makes your skin so smooth!

The shower gels are also very strong smelling; you probably wouldn't like them. Dreamwash and Dream Cream are just *ick*. The solid shampoos are worth a try. The Prince Triple Orange Blossom Shaving Cream is divine!!

Anyway, don't give up!!
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Lush, like every make-up/body care line out there, has their good and bad products.
 

Divinity

Well-known member
It's rare I actually go to the store because all the smells mix together and you get a wave of it upon entering the store and your nose does burn. I imagine all the soaps and products sitting out exposed to grubby hands can make them look nasty and who knows, they may lose their smell that way? I don't know, but I don't blame you for being unimpressed. I have my staples...
 

rbella

Well-known member
You're too pretty to throw a stone at. I wouldn't want to risk marring your gorgeous face and then you would stop doing FOTD's.
 

TDoll

Well-known member
Quote:
Originally Posted by rbella
You're too pretty to throw a stone at. I wouldn't want to risk marring your gorgeous face and then you would stop doing FOTD's.


LOL! I'm cracking up...and thank you
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Yeah, I agree with what some of you are saying about it having good and bad products...like all brands. I know for a fact I'll never go back into that store, but I'll probably for sure visit the Macy's one again because it didn't smell bad.
I've gotta be honest with y'all. I tried the Rockstar soap today and I really really liked it. I rubbed it on my loofah and it made such a huge creamy lather. It was really nice and made my skin feel really nice and clean, but not tight at all. I've yet to try the Creamy Candy bubble bar or the MMM bath melt, but I'll let y'all know what I think of those as well. I can see myself re-purchasing the soap. But I'll for sure either order it or go to the Macy's one...lol.
 

vcanady

Well-known member
So today my friend and I went into Lush for the 1st time and I have to say, I totally agree with you. I was sooo pumped to finally get so smell everything and see wat all the raves are about but damn I was disappointed. I smelled all the soaps and the only ones I liked were Alkamaar and Honey I Washed the Kids. The shower gels were ICK and I didnt smell ne of the bath bombs cuz I never ever take baths. Overall tho, it was not wat I was hoping for. I didnt even buy ne thing cuz, like you said, they looked WAY small for the price [plus I needed Bold and Brazen and Mystery kohl power hehe]. Oh well, at least I am saving money!! I LOOOVEE philosophy products tho, have you tried them? Amazing Grace is like HEAVEN, as well as Pure Grace. I also love their foody scents, all their shower gels are amazing. Philosophy is pretty pricey, however I think its worth it!
 

Monsterbilly

Well-known member
I must say, i don't like the Lush store
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I don't think i've ever used any lush product, but i hate the store itself! The scents are so strong that you can smell it from the other side of the mall.
Man, i would really hate to work there
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Simply Elegant

Well-known member
I think the LUSH store you went to wasn't well taken care of.

The longer you wait to use something, the less it's going to smell so it won't be as overwhelming. I agree, LUSH does have their bad products but almost everything I've tried has been good or at least decent.
 

Sass E

Well-known member
I've never heard of LUSH before..lol (sorry newbie here).. but if it's bath bombs you're after... Basin is a really great place to get them. They only have three stores nation wide, Disneyland, Walt Disney World and the Mall of America. wwwdotbasindotcom

Their bath bombs are beautifully scented and are actually very affordable. They even sell them by the tube in a "Bath Bomb Barrel". Of course they have more scents in the store than online but I've never bought one I didn't like. A few of my absolute must haves when visiting the store are.. Three Words (rose petals release into your bath when it dissolves and it's heart shaped..too cute), Butter and Vanilla.

Their soaps are also sold "by the slice" and are really wonderful, especially the Tahitian Vanilla one of my absolute faves. If you're in DL or WDW you can get mickey mouse, sleeping beauty's castle and other custom glycerin soaps as well ..those are always fun for the guest bath.

Their massage bars are not oily or greasy and do last quite some time and the body butters...ohhhhhhh. Da bomb. The shampoo bars are really wonderful if your have specific needs you want to address in your hair care routine and really do work.

I go once a year to DL and stock up so it will last me until I visit the next year. I've never been disappointed or had a product "go bad" on me in the years time in between visits.

Anyway.. I'm kinda rambling.. I hope you find something you might like. Let me know if you do order something what you think.

Good Luck!
Dee
 

TDoll

Well-known member
Quote:
Originally Posted by Simply Elegant
I think the LUSH store you went to wasn't well taken care of.

The longer you wait to use something, the less it's going to smell so it won't be as overwhelming. I agree, LUSH does have their bad products but almost everything I've tried has been good or at least decent.




Maybe. It was the one at Lenox Mall in Atlanta, which is supposed to be (from what I've heard) one of the best ones. It looked organized and all, it was the actual products that were disappointing. And the whole set-up itself of the products was weird, which is the same from store to store. I didn't like the idea of everything being all touched and picked up, which is the same way every store does it I believe. When I visited the LUSH at the Macy's at the same mall, the products were all the same...it was just set up in a way in which I could see it better. It made the products look more colorful or something...I dunno, it was just more attractive.

I agree with you though, the soap I used was really good. I might buy some more in the future. Just not at that store...lol.

We're getting another actual store close-by at Perimeter mall in a few months as well as another Macys LUSH at that mall and also even another Macys LUSH at Cumberland mall. I'll check those out, but it was just a bad first impression I guess.

I've still yet to try my two bath products...the melt and the bubble bar, but when I do I'll let you know what I think. Maybe I'll save it for a while so it wont be as strongly scented! lol They have seriously stunk up our bathroom vanity so bad...I had to put them in ziploc bags! lol...
 

TDoll

Well-known member
Quote:
Originally Posted by Sass E
I've never heard of LUSH before..lol (sorry newbie here).. but if it's bath bombs you're after... Basin is a really great place to get them. They only have three stores nation wide, Disneyland, Walt Disney World and the Mall of America. wwwdotbasindotcom

Their bath bombs are beautifully scented and are actually very affordable. They even sell them by the tube in a "Bath Bomb Barrel". Of course they have more scents in the store than online but I've never bought one I didn't like. A few of my absolute must haves when visiting the store are.. Three Words (rose petals release into your bath when it dissolves and it's heart shaped..too cute), Butter and Vanilla.

Their soaps are also sold "by the slice" and are really wonderful, especially the Tahitian Vanilla one of my absolute faves. If you're in DL or WDW you can get mickey mouse, sleeping beauty's castle and other custom glycerin soaps as well ..those are always fun for the guest bath.

Their massage bars are not oily or greasy and do last quite some time and the body butters...ohhhhhhh. Da bomb. The shampoo bars are really wonderful if your have specific needs you want to address in your hair care routine and really do work.

I go once a year to DL and stock up so it will last me until I visit the next year. I've never been disappointed or had a product "go bad" on me in the years time in between visits.

Anyway.. I'm kinda rambling.. I hope you find something you might like. Let me know if you do order something what you think.

Good Luck!
Dee


HOLY CRAP! I can't believe you mentioned this store! I was just thinking of it the other day. My husband and I spent our honeymoon in Disney World and we visited this store! I didn't buy anything, but I was just thinking a few days ago that I wish I would have!
I LOVE this store because its like LUSH, but way better. They have so many different soaps...like a HUGE variety...and they are set out like at LUSH, but they are individually wrapped in clear cellophane. The scents were out of this world... I would describe it like what I wish LUSH would have been.
 

Sass E

Well-known member
LOL..isn't that weird when that happens?!
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Seriously, it's a great place to shop and the quality is amazing. One thing I forgot to mention and I'm sure you'd agree...it's smells wonderful when you go into their store. I spend sooo much time in there..lol, and since I only go once a year my husband and kids have their route planned out in Downtown Disney while mom's shopping at the Basin.
 

Simply Elegant

Well-known member
Quote:
Originally Posted by TDoll
Maybe. It was the one at Lenox Mall in Atlanta, which is supposed to be (from what I've heard) one of the best ones. It looked organized and all, it was the actual products that were disappointing. And the whole set-up itself of the products was weird, which is the same from store to store. I didn't like the idea of everything being all touched and picked up, which is the same way every store does it I believe. When I visited the LUSH at the Macy's at the same mall, the products were all the same...it was just set up in a way in which I could see it better. It made the products look more colorful or something...I dunno, it was just more attractive.

I agree with you though, the soap I used was really good. I might buy some more in the future. Just not at that store...lol.

We're getting another actual store close-by at Perimeter mall in a few months as well as another Macys LUSH at that mall and also even another Macys LUSH at Cumberland mall. I'll check those out, but it was just a bad first impression I guess.

I've still yet to try my two bath products...the melt and the bubble bar, but when I do I'll let you know what I think. Maybe I'll save it for a while so it wont be as strongly scented! lol They have seriously stunk up our bathroom vanity so bad...I had to put them in ziploc bags! lol...


Oh, okay. I really didn't think they were supposed to cut from the slices that had finger prints all over them though. When I go there are already a lot of pieces wrapped up and I don't see marks everywhere.

About the soaps, really be sure to keep them dry when you're not using them. Mine went bad and the smell was soo bad. Much, much worse than the store's smell. It turned so fast and I didn't have it for that long and it was awful.

Wow you have so many choices.

When you get out of the bath, it'll just be a light scent. It's not overpowering at all. The bubble bars are so nice though and you can use some of them twice if you break it up.
 

vcanady

Well-known member
Quote:
Originally Posted by TDoll
Maybe. It was the one at Lenox Mall in Atlanta, which is supposed to be (from what I've heard) one of the best ones. It looked organized and all, it was the actual products that were disappointing. And the whole set-up itself of the products was weird, which is the same from store to store. I didn't like the idea of everything being all touched and picked up, which is the same way every store does it I believe. When I visited the LUSH at the Macy's at the same mall, the products were all the same...it was just set up in a way in which I could see it better. It made the products look more colorful or something...I dunno, it was just more attractive.

I agree with you though, the soap I used was really good. I might buy some more in the future. Just not at that store...lol.

We're getting another actual store close-by at Perimeter mall in a few months as well as another Macys LUSH at that mall and also even another Macys LUSH at Cumberland mall. I'll check those out, but it was just a bad first impression I guess.

I've still yet to try my two bath products...the melt and the bubble bar, but when I do I'll let you know what I think. Maybe I'll save it for a while so it wont be as strongly scented! lol They have seriously stunk up our bathroom vanity so bad...I had to put them in ziploc bags! lol...


I went to the same one!!! haha at Lenox Mall in GA, how weird!!!
 

DirtyHarriet

Well-known member
I used to LOVE Lush...the scents, everything...but that was 10 years ago. Since then, they have started to cut corners (using less complex blends of essential oils, products are smaller, etc). And the worst part is that they have really JACKED THE PRICES WAY UP! I understand price increases, like the $0.50 - $1.00 increases we see with MAC. But with Lush I've seen prices go up 30-40% in one increase. And I think now that Lush has priced themselves out of the market. As such, I'm spending my money elsewhere these days. I still buy some of the really unique stuff that I know works, like The Soft Touch, Dream Cream, New shampoo, and Veganese conditioner. But I'm limiting my bath products for very special occasions...because that's just a lot of $$ to spend one bath!
 

*Stargazer*

Well-known member
I can't live without their Ocean Salt scrub and my girls love three or four of their bath bombs/bubble bars, but I absolutely HATE the smell of patchouli and everything in that story reeks of it.
 
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