It's kinda hard to start using Lush in my opinion. Why? when you don't really know the smells you buy random stuff, cause it's hard to smell the things in the shop.. too much scents. But, when you found some that fits you, it is really great stuff. There's a couple of products I can't live without now.
-Sea salt scrub... best scrub ever and I don't think it's pricey
In Canada it's like 30$ for 250g but the stuff is so... well made that you have to use only a little at a time.
-Mask of Magnaminty... what a mask, it's literally a pimple killer for me. It's 10$ for 150g and you get so many use of that!
- The facial cleanser like Herbalisme and Pharmacy smells weird I must admit, but it because of the all natural ingredients and no perfumes, and they work great.
One thing I don't like in Lush is their moisturiser... I tried a few and I like more ''synthetic'' stuff. I can't put makeup over their cream.. too patchy.. I don't know. I didn't try the really pricey one tho.
An other thing I can't live without now is the scrubbing soap Porridge... you have to try it... not too strong of a smell and after a week or two of use my skin was completely new, with no harshness.
A boyfriend of mine is... kinda addicted to.. minty feeling on his body (if you see what I mean) and he LOVES Demon in the Dark.. if you like that minty feeling try it.
But I must say that with the bad experience you had I find a couple of things weird. In my shop in Montreal there is samples of the shower jelly in a small dish so nobody touches the big slab. And the sellers they are so sweet, not pushy, always good advices, easy on giving samples to try...
The best thing (I think) is to read the description of the soaps, go in a store and buy really small chunks of them, just tell the seller you need to try them, they really don't care to cut even small piece of a couple of bucks, at least at my store. They understand that you need to know you love a soap before paying the price they ask. And the fresh masks always looks fresh.. sorry you had a bad experience.
One last thing (sorry for the long post) after my scrubsoap I love to use their Emperor of Ice Cream cleansing buttercream, smells... heavenly for me.. and it's 20% soap the rest is hydrating lotion.
I must insist you try Sea Salt and Mask of Magnaminty... they are .. awesome, buy small sizes (specially the mask cause the shelf life is 4 months)
Oh.. and an other small tip: keep your soaps out of the shower and cut a slice when you take your shower, only the size you will use, like that the really creamy stuff don't just melt away, waisted.