Camnagem
Well-known member
Re: Chanel Discussion & Must Haves
I have some good news! My hunt for Genial has finally ended!!!
I tried calling my Nordies Chanel counter again yesterday, same shitty clueless attitude. I check Karla Sugar's site quite frequently and she just happened to post something with her Chanel counter's info and I thought...what the hell, I'll try contacting them and see if they can help me out (they're always incredibly helpful and awesome with her).
So, I e-mailed one of them and within 45 minutes she had already responded, started a search for me, and found 2 items on my list of 4 (Ballerina NP, Venus Glossimer) somewhere in Texas! She said it would be pretty hard to find either Genial or Super though, like a needle in a haystack, but would try anyway. Well, she called me this morning and managed to track down a single tube of Genial in Michigan! She got my billing info and address and said everything would ship free of charge. Super wasn't to be found anywhere in the US, and she even called a friend of hers who works in Paris to see if she could find it for me...no luck, but amazing customer service!!! I went ahead and ordered Super on Izzy's, thanks Cheryl!
So now all 4 items are headed my way and I'm overjoyed! I've never experienced customer service like this before and I just had to share, it was really amazing. I'm keeping her info for future use, just in case.
Oh, btw...if anyone else is looking for Venus, she mentioned there are still a few more in the Nordies system (not many, but still some). If you call your local store, they should be able to do a search and find it for you. If you have problems with your counter like I did, let me know and I'll pass along her info.
I have some good news! My hunt for Genial has finally ended!!!
I tried calling my Nordies Chanel counter again yesterday, same shitty clueless attitude. I check Karla Sugar's site quite frequently and she just happened to post something with her Chanel counter's info and I thought...what the hell, I'll try contacting them and see if they can help me out (they're always incredibly helpful and awesome with her).
So, I e-mailed one of them and within 45 minutes she had already responded, started a search for me, and found 2 items on my list of 4 (Ballerina NP, Venus Glossimer) somewhere in Texas! She said it would be pretty hard to find either Genial or Super though, like a needle in a haystack, but would try anyway. Well, she called me this morning and managed to track down a single tube of Genial in Michigan! She got my billing info and address and said everything would ship free of charge. Super wasn't to be found anywhere in the US, and she even called a friend of hers who works in Paris to see if she could find it for me...no luck, but amazing customer service!!! I went ahead and ordered Super on Izzy's, thanks Cheryl!
So now all 4 items are headed my way and I'm overjoyed! I've never experienced customer service like this before and I just had to share, it was really amazing. I'm keeping her info for future use, just in case.
Oh, btw...if anyone else is looking for Venus, she mentioned there are still a few more in the Nordies system (not many, but still some). If you call your local store, they should be able to do a search and find it for you. If you have problems with your counter like I did, let me know and I'll pass along her info.