purrtykitty
Well-known member
No, but the anticipation is wearing me out. I'm about ready for a nap!
General Chanel Chat
- Thread starter coconut
- Start date
TealAngel
Well-known member
UM...I was on purseblog.com and a post-er just posted that Chanel's site has crashed...that I would try it out myself...and..well...it has crashed. It comes op a blank page that says service unavailable.
Why didn't I just pay the $10 shipping rate and just be done with it?
EDIT: Neiman Marcus's site doesn't have a Chanel page now and Saks
Why didn't I just pay the $10 shipping rate and just be done with it?
EDIT: Neiman Marcus's site doesn't have a Chanel page now and Saks
elegant-one
Well-known member
I called AGAIN - it could be another hour or so
They can't update/fix the site while there is SO much site traffic
duh!
They can't update/fix the site while there is SO much site traffic
duh!
purrtykitty
Well-known member
Quote:
Guess I might as well close my Chanel window then...try again in a half-hour.
Originally Posted by elegant-one
I called AGAIN - it could be another hour or so
They can't update/fix the site while there is SO much site traffic
duh! |
Guess I might as well close my Chanel window then...try again in a half-hour.
Winthrop44
Well-known member
Can't they take your order by phone, or do you not trust them to do that? Guess I wouldn't!
elegant-one
Well-known member
Quote:
Nope, they won't take them over the phone - until you are able to order on the site
| Originally Posted by Winthrop44
Can't they take your order by phone, or do you not trust them to do that? Guess I wouldn't!
|
Nope, they won't take them over the phone - until you are able to order on the site
Winthrop44
Well-known member
OMG, they are UNREAL! Chantecaille has terrible CS too. I think some of these higher end brands think their products are enough. They are wrong. People will only put up with so much of a hassle before they can't be bothered anymore.
elegant-one
Well-known member
this takes the cake!
I have to wash my hair so, I have put dh in charge of my order - just in case
I have to wash my hair so, I have put dh in charge of my order - just in case
User38
Well-known member
This whole process has been a disaster -- Chanel got paid on the 7th to be exact, and as of today, my orders are not even confirmed.. on top of which now there is NO WEBSITE
User38
Well-known member
Quote:
Amen Winthrop.. I will never order from them again...only thru a major dept store.. that's it for me
| Originally Posted by Winthrop44
OMG, they are UNREAL! Chantecaille has terrible CS too. I think some of these higher end brands think their products are enough. They are wrong. People will only put up with so much of a hassle before they can't be bothered anymore. |
Amen Winthrop.. I will never order from them again...only thru a major dept store.. that's it for me
purrtykitty
Well-known member
Yep, it's been working for me for about half an hour. But my bag total is still incorrect, and you still can't check out.
elegant-one
Well-known member
Lame!
elegant-one
Well-known member
Little Miss Perky @CS said 'it could be another half hour - IT is still working on it'
umm yeah, you're just a lil too perky under the circumstances.
and...'We close at 8 - so you can just CHECK THE WEBSITE'
ok, I'll do that since I haven't for the last 24 HOURS! geesh!
On a funny note - dh is still checking the site for me
About every 5-10 minutes I hear, 'it's not working yet'. (I didn't tell him to stop so I could keep doing my thang)
and...'We close at 8 - so you can just CHECK THE WEBSITE'
On a funny note - dh is still checking the site for me
