Heatherette on 72 hour backorder!!!!

VitaBellaMakeup

Active member
im soooooo mad. i ordered my heatherette stuff this morning at 8:30AM and now my order says its on backorder. i called mac and the girl i spoke with, jennifer, said that its on backorder for 72 hours because the release date was pushed up and stuff wont be available for shipping for 72 hours. im soooooo mad cause if i knew this i would have gone to the store to get it instead of ordering online!! =(
 

sparklingmuse

Well-known member
really? i ordered my things at 9:00 this morning...arghh...they havnt sent me an email about it being backordered!
 

shootergirlnc

Well-known member
Yeah, I'm pretty pissed too. I'm going on vacation on Monday, when my order should arrive! Sorry, but I don't want $200 worth of makeup sitting outside for over a week. I had to change it to get it shipped to my parents house since someone will also have to sign for it....... grrrrr......I wanted to take the stuff with me!!!
ssad.gif
 

Sabrunka

Well-known member
I live in Canada and I hope that makes a difference... If mine is back ordered then I'll be depressed!!!
 

aaj83

Well-known member
the "Status N/A" part is there till 2 hrs pass from the moment you placed your order

a customer rep told me they have it there till they receive the order in their system..
whatever that means...??
smiles.gif
 

shootergirlnc

Well-known member
Quote:
Originally Posted by Phillygirl
I have not heard anything yet.

I didn't hear anything either. I found out because they had my address on file wrong, and I called to make sure they shipped my heatherette order to the correct address. That's when they informed me it was all backordered. Shipments will go out on Friday.
 

fleckspeck

Active member
Mine says it's on backorder too! They've put the "temporarily out of stock" dot next to everything in the collection now. Poor planning on MAC's part!
 

trollydolly

Well-known member
looks like theyve just majorly rushed to get the collection out and now cant handle it! they made mistakes on the site with labelling a l/s as a frost when it was an amplified cream and getting the pictures mixed up for the lashes. not good enough really
 

VDUB*BELLA

Well-known member
Quote:
Originally Posted by christineeee_
if mine gets backordered i'll be pissed...i just ordered my stuff an hour ago an it says "Status N/A"

Hmmmmmm

This is what my order says
Quote:
*At this time, order status is not available online for shipments within Canada. To check the status of your order, please call 1-800-387-6707.
 

CantAffordMAC

Well-known member
Quote:
Originally Posted by ♥MiCHiE♥
This is our lesson of Patience and Forgiveness.

lol! you make it sound so spiritual
greengrin.gif
 

MiCHiE

Well-known member
Quote:
Originally Posted by CantAffordMAC
lol! you make it sound so spiritual
greengrin.gif


I know, LOL! It's the most positive way of looking at it.
 

COBI

Well-known member
I assumed the backordering was because the release isn't actually supposed to be until the 20th (moved up from the 27th).

Are stores/counters selling it today?
 

Janice

Well-known member
NY PRO store has had it counter since Saturday IIRC, it won't be out on any general counters/stores though until Thursday.
 

HockeyChick04

Well-known member
I placed my order online around 3:30 and it still says status N/A, it's starting to make me nervous. At least if it said backorder I would know what is going on but with everything already all confused I have no info, except from you guys. I guess I'm just not a very patient person.
th_dunno.gif
I keep checking for updates every twenty minutes or so.
 
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