HUGE lot of fakes!

[FlaLadyB]

LISTEN TO THIS! Told you I had emailed MAC about the fakes? This is their answer:

Dear Ms. ***,

Thank you for your interest in M.A.C.

In response to your inquiry, we would like to let you know that E-Bay is
not one of our authorized accounts, and we are therefore unable to control
the sale of products on this website.

We would like to let you know that we do periodically review the website
and as a rule, we do look into situations that warrant further
investigation.

Once again, thank you for this opportunity to clarify our position. We
hope to have the opportunity to serve you in the near future.

Sincerely,

Jessica Conti
Global Consumer Communications

 

[Miss_Behave]

Quote:

Originally Posted by FlaLadyB I have a question ---DOES MAC number their items instead of putting names on them in Europe? If not....then did anyone mention that to EBAY? and...had anybody thought about contacting each of the BUYERS and asking them if they know if the item they bought is real or fake..or know the difference?

no they don't! I'm from Germany and the e/s have the same name then anywhere else and NO numbers!

 

[FlaLadyB]

Quote:

Originally Posted by Miss_Behave no they don't! I'm from Germany and the e/s have the same name then anywhere else and NO numbers!

That's what I thought... read what MAC said back to me when I emailed them

 

[FlaLadyB]

I just sent back this reply to their answer. Will see what I get back this time'

Is there NO WAY that MAC would prosecute the sellers of fake MAC products? Most of the public does not know what is a real MAC product and what is not - such as the pots that come with a sponge applicator inside the flip top. I understand that Ebay is not an "account", but aren't the sellers infringing on your product copywrite or something? Would MAC not join in with EBAY and their policy of not selling things that are not the real product?

 

[Linda513]

MAC is indeed able to control the sale of these products on ebay. I know other people who sold handmade candles on ebay using the name "Red Currant" to describe the scent. Votivo, who makes a red currant candle, went onto ebay, checked out who was selling these candles, got them taken off of ebay, and sent threatening letters to the sellers claiming that they couldn't use the name "Red Currant". I don't know how they got the items delisted.

I also know of a famous knitwear designer named Alice Starmore who goes through ebay listings and makes sellers either take all pictures of her designs off of their listings, or remove the sale from ebay. Again, I don't know how she does this, or if it is even legal.

The problem is it takes a lot of time and manpower to go through every listing on ebay every day and take action. MAC probably feels that this is a minor problem for them, minor enough that they don't want to put this manpower into it.

Linda

 

[FlaLadyB]

Quote:

Originally Posted by Linda513 MAC is indeed able to control the sale of these products on ebay. I know other people who sold handmade candles on ebay using the name "Red Currant" to describe the scent. Votivo, who makes a red currant candle, went onto ebay, checked out who was selling these candles, got them taken off of ebay, and sent threatening letters to the sellers claiming that they couldn't use the name "Red Currant". I don't know how they got the items delisted. I also know of a famous knitwear designer named Alice Starmore who goes through ebay listings and makes sellers either take all pictures of her designs off of their listings, or remove the sale from ebay. Again, I don't know how she does this, or if it is even legal. The problem is it takes a lot of time and manpower to go through every listing on ebay every day and take action. MAC probably feels that this is a minor problem for them, minor enough that they don't want to put this manpower into it. Linda

I want to know why EBAY does not do something about it! What do they want a 100 people saying ....they're FAKE! before they will do something???

 

[pr1nces583]

ive seen quite a few suspicious 'mac' eyeshadows on ebay. ive never bought any from there, mainly because id rather go to a counter or shop and see the colour im getting.

ive noticed that on ebay at the moment there is a large number of eyeshadows on the .co.uk site that are given a number and a vague description of the colour...no colour names....sounds dubious to me.

i worked out for myself a while ago that the ones with the mirror and brush were fakes as my genuine e/s has no such thing and they look cheaply made when u see a pic.

just be wary and if you think its a fake dont buy! as many people have said, who knows what is put in these fakes and what damage could it do to your skin or worse your eyes?!

 

[fishchick72]

I was so tempted to bid on these yesterday, thinking how much I could get for my money & I could sell off the extras of the same colors. But the thing about the numbers instead of names seemed odd to me, so I'm glad I didn't do it.

 

[mrstucker]

Quote:

Originally Posted by Philosopher anyone informed the buyer the items are fake or perhaps he/she already knows?

I emailed the seller, and the winner. The seller replied items were authentic. The buyer never replied, but has listed the same items for sale since. Too bad so many people are getting these fakes

 

[SMMY]

I get aggressive when I mail sellers like that. I tell them that I have already contacted the manufacturer and confirmed that they never made any such product. Then let them try and explain how they are authentic then. It's much hard to B.S. someone under those circumstances.

 

[fishchick72]

I know how to email a seller of an item, but how do you also email the buyer of it too?

 

[marykelancey]

So has anyone actually received a letter back from an ebay buyer of these "numbered" shadows? What do they think? And how do we know it wasn't a test product of MAC? Or of a line that is to come out soon? Buddng Beauty ended 3 days ago and that is not due to be released yet but we all know it is coming? Does anyone on this site work for MAC and can get to the bottom of this? I think we will all feel pretty stupid if these "numbered, mirrored and sponged" compacts actually turn up in stores later this year. And many of us seem very frustrated.

 

[SMMY]

Generally speaking because the quality of these items are so poor. Even if it was a "prototype" I would expect the quality would be better. I think it is safe to say that these are fakes. I am curious where they are made and what kind of standards are used in the manufacturing process. Pretty scary.
Anyhow, this was the response back:
"Hi!

we buy all products from reputable suppliers. If you are unhappy with any products you may return them unused for a full refund

"

Pretty much side-skirting the issue. I am sure they are fakes.

 

[Cool Kitten]

Quote:

Originally Posted by sxychika1014 this is so sad... and i bet some people will totally fall for it... poor girl who paid freaking 400 bucks for all those fakes!!!!

that "poor girl" is re-selling them on e-bay. Not much pity for her.
Wonder if she should be reported along with the original seller?
http://search.ebay.ca/_W0QQfgtpZ1QQf...sassZnicky8219

 

[LuvBeMac]

how to differentiate fake and original items??I HATE LIAR!!

 

[marykelancey]

Maybe this will help: One of the big sellers of these numbered shadows is in Woodbridge, NJ. There is a CCS there. SO I called them. According to them, all shadows are named. So we know the seller didn't get them there!

 

[Vicky88]

I'm really wary of buying MAC from eBay, I wouldn't be able to spot fake ones.

But I know that the eyeshadows don't have the mirror layer, and I'm pretty sure that European packages do have names. :/

 

[Vicky88]

Oh wait, where is the MAC logo on the packet? Plus, in the close-up, the texture/finish of the box looks fake. lol someone bid

I feel sorry for them..

Quote:

Originally Posted by Cool Kitten that "poor girl" is re-selling them on e-bay. Not much pity for her. Wonder if she should be reported along with the original seller? http://search.ebay.ca/_W0QQfgtpZ1QQf...sassZnicky8219

She might not know that they're fake though... in that case, there's nothing wrong with reselling them.

 

[SMMY]

Except that it perpetuates fakes being sold on eBay and makes prospective buyers more wary of purchasing products there. I really blame eBay for not policing their sales better. It has become so bad, that I am really considering not purchasing there anymore unless I know the seller from previous purchases. I have reported sales of fake items, bootlegged CDs and such and never received a response back from eBay. I think that if eBay fails in the future, it will be due to lack of customer response and policing their auctions. I don't expect them to police every auction, but the increase of fraud and blatant ripoffs, begins to make buying through regular online retailers look really good. At least MAC, Sephora and other online merchants stand behind their products. You get what you pay for in this case.

 

[Cool Kitten]

Quote:

Originally Posted by Vicky88 She might not know that they're fake though... in that case, there's nothing wrong with reselling them.

yes she does. Someone here e-mailed her.