MAC FAQ: Back2MAC (B2M)
- Thread starter martygreene
- Start date
trulyobsessed
Active member
I just returned 12 empty pots of various things...mascaras, eyesahdow, lipsticks and got 2 new eyeshadows! I think its a great program esp the recycling part!!
MissAlphaKitty
Well-known member
Being that I have a MAC pro store just 2 blocks down my street
it's my primary store and have little or no experience at MAC counters
from what I have read, heard and experienced myself
there is quite a bit of discrepancy regarding the B2M program
On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no".
So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form...
and continued on to explain that the way the program works is by price point... The magic # is CA$16.50...
CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc...
(now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant)
the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00)
The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability...
Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition
-----------------------------
My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting
I'm so confused
it's my primary store and have little or no experience at MAC counters
from what I have read, heard and experienced myself
there is quite a bit of discrepancy regarding the B2M program
On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no".
So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form...
and continued on to explain that the way the program works is by price point... The magic # is CA$16.50...
CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc...
(now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant)
the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00)
The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability...
Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition
-----------------------------
My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting
I'm so confused
supercelestine
Well-known member
Hi Friends
,
I wanted to let all of the SOCAL girls (and boy) that the Nordstrom in Horton Plaza still takes the depoted shadows for B2M!
I turned in 30 empties and got the following lippies:
1. Angel
2. Snob
3. Vegas Volt
4. Dubonnet
5. Ramblin Rose
hth
Celestine
I wanted to let all of the SOCAL girls (and boy) that the Nordstrom in Horton Plaza still takes the depoted shadows for B2M!
I turned in 30 empties and got the following lippies:
1. Angel
2. Snob
3. Vegas Volt
4. Dubonnet
5. Ramblin Rose
hth
Celestine
erine1881
Well-known member
Quote:
this has been answered many times.
at stores, you get a lipstick (lipstick, slimshine, mattene), shadow (regular pot only, no MES or pans) or lipgloss (lipglass, lustreglass, plushglass, lipgelee, or chromeglass), but only if you have your information entered into the computer. if you don't, then you only get a lipstick.
at counters, you get a lipstick (lipstick, slimshine, mattene) only.
Originally Posted by MissAlphaKitty
Being that I have a MAC pro store just 2 blocks down my street it's my primary store and have little or no experience at MAC counters from what I have read, heard and experienced myself there is quite a bit of discrepancy regarding the B2M program On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no". So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form... and continued on to explain that the way the program works is by price point... The magic # is CA$16.50... CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc... (now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant) the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00) The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability... Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition
----------------------------- My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting I'm so confused |
this has been answered many times.
at stores, you get a lipstick (lipstick, slimshine, mattene), shadow (regular pot only, no MES or pans) or lipgloss (lipglass, lustreglass, plushglass, lipgelee, or chromeglass), but only if you have your information entered into the computer. if you don't, then you only get a lipstick.
at counters, you get a lipstick (lipstick, slimshine, mattene) only.
readyformycloseup
Well-known member
OK I've read through every post & perhaps I'm slow..but if I am returning my B2M via snail mail to MAC, therefore using the online form I printed out, am I limited to the Lipsticks only or can I opt for e/s as well? Sorry if I missed this direct answer.
AdlersMommy22
Well-known member
Quote:
Thanks for asking, I had the same question!
| Originally Posted by readyformycloseup
OK I've read through every post & perhaps I'm slow..but if I am returning my B2M via snail mail to MAC, therefore using the online form I printed out, am I limited to the Lipsticks only or can I opt for e/s as well? Sorry if I missed this direct answer. |
Thanks for asking, I had the same question!
MACATTAK
Well-known member
Quote:
Lipsticks only
| Originally Posted by readyformycloseup
OK I've read through every post & perhaps I'm slow..but if I am returning my B2M via snail mail to MAC, therefore using the online form I printed out, am I limited to the Lipsticks only or can I opt for e/s as well? Sorry if I missed this direct answer. |
Lipsticks only
Rockette13
Well-known member
PSA: I called the freestanding MAC store on East Oak Street in Chicago and not only will they accept my depotted eyeshadow pots without the metal pans, but I can get ANY eyeshadow, lipstick, or lipgloss even if it is limited edition!!! Holy moly. This is awesome.
It was so funny, though. I talked to one girl who gave the phone to another girl who gave it to another girl who finally answered my questions, but even she had me hold for a while. Lol.
It was so funny, though. I talked to one girl who gave the phone to another girl who gave it to another girl who finally answered my questions, but even she had me hold for a while. Lol.
glamdoll
Well-known member
Quote:
We had a customer ask about MES for B2M and no, they aren't available for that. So yeah
| Originally Posted by MissAlphaKitty
Being that I have a MAC pro store just 2 blocks down my street it's my primary store and have little or no experience at MAC counters from what I have read, heard and experienced myself there is quite a bit of discrepancy regarding the B2M program On my most recent B2M visit (yesterday), I approached and MA asking if the current electroflash MES were included in the program and she told me "no". So I then asked a pro colour and asked her if that would be in pot or pro pan form. She told me the pans (pro or regular) are not included in the program and she has to give me the pro colour in pot form... and continued on to explain that the way the program works is by price point... The magic # is CA$16.50... CA$16.50 lipstick, eyeshadow, lipglass, tinted lipglass etc... (now that i think about it, that doesn't make sense b/c there was a recent prince increase and now they are $17.00... I think thats whet she meant) the MES being to high (CA$21.00) and the pro pan being too low (CA$13.00) The whole point of that trip was to do a CP using my B2M for a lady... I had taken a list in order of her preferences and since some items might be subject to availability... Without my knowledge, she called down to the pro store in Vancouver to find out about whether the B2M included the MES. I got home to find her email and was told that she spoke to a lady at the PRO store that said that the MES were included... but she didn't get the name of the MAC lady she spoke to so now I'm quite confused and find myself in a bit of an imposition
----------------------------- My B2M experience before that (about a month ago at the same store) I had a plushglass (CA$21.00) taken off my bill. I had spent quite a bit of time with a MA trying to recreate an eye I brought a picture of & I had picked out 3 e/s pans, the plushglass and some other stuff and my bill amounted to over $100. I mentioned i had my B2M when I was at the till and she ended up taking deducting the plushglass, not one of the e/s as I was expecting I'm so confused |
We had a customer ask about MES for B2M and no, they aren't available for that. So yeah
Moxy
Well-known member
I don't think anyone has posted this for UK yet:
You CAN send in empty containers via regular mail to this address
Richard Varley
Back to MAC Programme
Constellation House
Unit 3
Kite's Croft Business Park
Warsash Road
Fareham
PO14 4LW
along with your choice of free lipstick and provide them a UK address where they send the free lipstick to. Just got off the phone with some lovely Customer Support lady.
Thought it might help some British girls out there if they can't reach a counter or a store for some reason.
You CAN send in empty containers via regular mail to this address
Richard Varley
Back to MAC Programme
Constellation House
Unit 3
Kite's Croft Business Park
Warsash Road
Fareham
PO14 4LW
along with your choice of free lipstick and provide them a UK address where they send the free lipstick to. Just got off the phone with some lovely Customer Support lady.
Thought it might help some British girls out there if they can't reach a counter or a store for some reason.
babyyygirleee
New member
I dont know if this has been said here, but..
For Canada:
Pro Store - Lipstick, eyeshadow or lipgloss
Regular Stores (counters/mall/thebay) - Only Lipstick
For Canada:
Pro Store - Lipstick, eyeshadow or lipgloss
Regular Stores (counters/mall/thebay) - Only Lipstick
christineeee_
Well-known member
if MAC wants the metal pan with the eyeshadow pot, will they take it back if i don't have the plastic part i depotted from?
MissAlphaKitty
Well-known member
Quote:
The Pro Store location at Robson & Hornby (downtown)
| Originally Posted by Enthused
Does anyone know what stores/counters in B.C/Vancouver let you get eyeshadows instead of lipsticks? |
The Pro Store location at Robson & Hornby (downtown)
pinkkitty08
Well-known member
I went to a Mac store and tried to B2M my depotted eyeshadow cases without the pan and they wouldnt take them, so I went around the corner to the Nordstrom MAC counter and they took them without a problem.
