kkischer04
Well-known member
Has anyone returned anything in the Las Vegas area recently? Where'd you go and were they really picky about the metal?
MAC FAQ: Back2MAC (B2M)
- Thread starter martygreene
- Start date
fafi
Well-known member
Quote:
When the holiday collections come out, would it be possible to get dazzleglass or the couture lipglass as B2M at MAC stores?
Originally Posted by erine1881
that's a bunch of bullshit man! waiting til its off the floor? i've never even heard of that. did they let you do it the second time, after you explained you did it earlier at that same store? since i'm at a counter, we can only give a lipstick for b2m, but we allow regular bullets (excluding VG of course), slimshines (which all locations are required to allow, as per a company-wide memo sent out, but for some reason not all locations allow 
i would print off the policy as stated on the website and take that in. hell, its even stated in the PKM: by returning 6 mac primary packaging containers to a mac counter, the customer receives a free mac lipstick of his/her choice (except for VGs). customers who provide their name and address/emailaddress to be entered into the CRM database will now have the option of choosing from 3 product categories when returning their 6 emptymac primary packaging containers. by returning 6 empties to a mac store, these customers will now be able to choose a lipstick, a single eyeshadow (excluding mineralize duo or pro palettes) or any of the following lip products as their free product: any lipstick (except for VG), clear or tinted lipglass (excluding VG), chromeglass, lipgelee, lustreglass or plushglass. the expanded b2m program was added to and updated in the PKM on 10/07. the slimshines should be added in the next PKM update. this should arrive any day now. see, no rules excluding LE or having to wait til they're off the floor. if they refuse, tell them it states this in the PKM, and if they still don't honor it, ask for the contact number for their MRO, and call and complain. this is the current policy and must be honored by ALL locations. 
ok. i'm done now! |
When the holiday collections come out, would it be possible to get dazzleglass or the couture lipglass as B2M at MAC stores?
BaDKiTTy69
Well-known member
Quote:
Yeah, I wonder about dazzleglasses too. I will hold my empties until they come out then.
| Originally Posted by fafi
When the holiday collections come out, would it be possible to get dazzleglass or the couture lipglass as B2M at MAC stores? |
Yeah, I wonder about dazzleglasses too. I will hold my empties until they come out then.
erine1881
Well-known member
Quote:
since i work at a counter and not a store, i'm not sure about the dazzleglass, but i will ask when i'm at update.
i'm gonna say a big no to the couture lipglass. they cost more to make than regular lipglasses, which is why they cost more. again, i don't work at a store so i can't be for sure, but i'm still gonna say no. anyone?
| Originally Posted by fafi
When the holiday collections come out, would it be possible to get dazzleglass or the couture lipglass as B2M at MAC stores? |
since i work at a counter and not a store, i'm not sure about the dazzleglass, but i will ask when i'm at update.
i'm gonna say a big no to the couture lipglass. they cost more to make than regular lipglasses, which is why they cost more. again, i don't work at a store so i can't be for sure, but i'm still gonna say no. anyone?
MACATTAK
Well-known member
Quote:
At the store I go to you can only get things that are in the $14.00 to $14.50 area. I've even asked about different glosses, and they said no due to the price. It just goes to show that every store/counter seems to have different rules, so it's probably just best to check with the one you plan on going to.
| Originally Posted by fafi
True, but they do give plushglass which is $17.50 so I guess i'll have to wait and see! |
At the store I go to you can only get things that are in the $14.00 to $14.50 area. I've even asked about different glosses, and they said no due to the price. It just goes to show that every store/counter seems to have different rules, so it's probably just best to check with the one you plan on going to.
aimerbijoux
Well-known member
I've never done B2M before so I have a question... can I take my studio fix powder foundation compact and studio fix concealer as empties? They aren't empty...but they are "dipping". I don't want them anymore because its really breaking me out and irritating my skin (I don't get this irritation with mineral foundation). Or will MAC not accept it since theres still a lot of product left? Will I need to somehow get rid of the product left?
edit: I heard some of the rules have changed, but are mascara tubes are still being accepted? What about quads? (these count as 1 right?)
TIA!
edit: I heard some of the rules have changed, but are mascara tubes are still being accepted? What about quads? (these count as 1 right?)
TIA!
exoticarbcqen
Well-known member
I was able to B2M for dazzleglasses at my local MAC free standing location earlier this year with 0 problem.
erine1881
Well-known member
Quote:
they don't have to be empty, and yes, mascara and quads count as one each.
| Originally Posted by aimerbijoux
I've never done B2M before so I have a question... can I take my studio fix powder foundation compact and studio fix concealer as empties? They aren't empty...but they are "dipping". I don't want them anymore because its really breaking me out and irritating my skin (I don't get this irritation with mineral foundation). Or will MAC not accept it since theres still a lot of product left? Will I need to somehow get rid of the product left? edit: I heard some of the rules have changed, but are mascara tubes are still being accepted? What about quads? (these count as 1 right?) TIA! |
they don't have to be empty, and yes, mascara and quads count as one each.
MUALindsay
Well-known member
Anyone know if the St. Louis Freestanding store is still taking empties without the plastic or metal pan? Thanks!
xxprettyinblkxx
Well-known member
Quote:
wait, what do you mean by having information entered into the computer? i'm confused...
| Originally Posted by erine1881
this has been answered many times. at stores, you get a lipstick (lipstick, slimshine, mattene), shadow (regular pot only, no MES or pans) or lipgloss (lipglass, lustreglass, plushglass, lipgelee, or chromeglass), but only if you have your information entered into the computer. if you don't, then you only get a lipstick. at counters, you get a lipstick (lipstick, slimshine, mattene) only. |
wait, what do you mean by having information entered into the computer? i'm confused...
erine1881
Well-known member
Quote:
they enter your name, address and phone number into their store computer. after that's been entered, you can choose between the 3 products as your freebie. if you refuse to give them that info, all you can get is a lipstick as your freebie.
that's all there is to it.
| Originally Posted by xxprettyinblkxx
wait, what do you mean by having information entered into the computer? i'm confused...
|
they enter your name, address and phone number into their store computer. after that's been entered, you can choose between the 3 products as your freebie. if you refuse to give them that info, all you can get is a lipstick as your freebie.
that's all there is to it.
fafi
Well-known member
Quote:
I just B2M today for a dazzleglass that came with the holiday collection. The manager said that he just got an email saying that u can B2M for a dazzleglass!
| Originally Posted by fafi
True, but they do give plushglass which is $17.50 so I guess i'll have to wait and see! |
I just B2M today for a dazzleglass that came with the holiday collection. The manager said that he just got an email saying that u can B2M for a dazzleglass!
aimerbijoux
Well-known member
So what do you do exactly? Just take your empties in a bag and approach an MA? What do you say, "I have the 6 containers for B2M" ? lol sorry i'm a dork, I'm just kinda nervous since its my first time. Do you also make a purchase when you get your freebies (I know you don't have to, but do you do it anyway?)
