MAC FAQ: PPID/MAC PRO Card
- Thread starter martygreene
- Start date
amyelizabethau
Member
Thanks for the advice!
peek_a_b0o
Well-known member
I sent my application through mail yesterday through USPS..How long do you think that I should wait until I call to check if they received it? I live in a Hawaii >.<
chellyx
Active member
im going shopping tomorrow, but sense payday isnt until monday, my boyfriend has agreed to pay for my heatherette haul (if i pay extra rent this month
) so im wondering if there would be any problem with him paying. ill be using my procard, and ill be there of course, but he will be using his credit card. do the credit card and pro card names have to match? or should it be okay? tia
makeupNdesign
Well-known member
*****
makeupNdesign
Well-known member
*****
peanut1213
New member
I called mac pro to check the status and they said haven't recieved it yet! I sent it out 2 day express on 2/27! She said to call back in ANOHTER 4-6 weeks! That's sooo frustrating since i've been turned down before since my info didnt't match before, and the pro member i've been speaking with via email said to check and call after two weeks it (it's been almost 3) I'm sooo disapointed with MAC PRO PEOPLE right now!
glamdoll
Well-known member
I turned in a Call sheet, a letter of recommendation from my counter manager, my MUA Bridal contract, and my business card.
Do you guys think that will be enough to get me approved?
I turned it in w/ my application at my local Pro-Store.
Just for signing up they gave me a complimentary 40% off my purchase that day (yesterday) and I went crazy a bit ofcourse, got heatherette, and a bunch of other stuff.
ah! I want my card already.
Do you guys think that will be enough to get me approved?
I turned it in w/ my application at my local Pro-Store.
Just for signing up they gave me a complimentary 40% off my purchase that day (yesterday) and I went crazy a bit ofcourse, got heatherette, and a bunch of other stuff.
ah! I want my card already.
makeupNdesign
Well-known member
*****
glamdoll
Well-known member
Quote:
Thanks!! I really hope they don't deny me, I waited a while till I had legit proof.
Btw I love your quote! Yesterday our Cosmetic manager told us that even though we are in a recession that cosmetics shouldnt be affected,she said "I dont think anyone wants to look like they have the great depression on their face" lol
Originally Posted by makeupNdesign
Most definitely 
|
Thanks!! I really hope they don't deny me, I waited a while till I had legit proof.
Btw I love your quote! Yesterday our Cosmetic manager told us that even though we are in a recession that cosmetics shouldnt be affected,she said "I dont think anyone wants to look like they have the great depression on their face" lol
lara
Well-known member
It's been two years and I still haven't received my actual card. All I have is an expired temporary card with a sticker slapped on the back of it that says 'renewed Jan 08'.
What's more disappointing is because there's no discount attached to my name and all my purchases get run out as a generic number, there's two years (three if you count when I was on a student card) and god knows how many thousands of dollars worth of products not attached to my customer file.
If someone from MAC is skimming this thread, I'd really, really love to get my card soon.
What's more disappointing is because there's no discount attached to my name and all my purchases get run out as a generic number, there's two years (three if you count when I was on a student card) and god knows how many thousands of dollars worth of products not attached to my customer file.
If someone from MAC is skimming this thread, I'd really, really love to get my card soon.
boudoirblonde
Well-known member
Aww lara that sucks
Is it the same in Australia? They dont accept the discount at counters? I ONLY have a counter, boooo
Is it the same in Australia? They dont accept the discount at counters? I ONLY have a counter, boooo
makeupNdesign
Well-known member
*****
makeupNdesign
Well-known member
*****
peek_a_b0o
Well-known member
Argh
Okay So its been an ongoing battle to get my PRO CARD. Lets start from the beginning.
-On March 17, 2008 I faxed my application
-On March 18,2008 I called customer service to confirm if they received my fax only to be told that they dont accept that anymore, Umm they think, Umm Im not sure.. (Guy didnt know what he was talking about) Then told me that they havent accepted faxes for three weeks.
-Grabbed my documents that I faxed and threw them in an envelope immediately.
**Stupid me didnt mail an actual business card but a copy of one that I did for the FAX
-Immediately Emailed macpromembership on March 19, 2008
Waiting for an email back.......cricket.....cricket........cricket
-March 24, 2008-Email from Janice @ MAC
" Hi Rachel,
Did you fax your information already and if so, to what fax number?
Please advise so that we can further assist you.
Note - if you sent in your application and 2 pieces of proof of
profession, (even if it was a photocopy of your business card) along
with membership fee, your application should be processed.
However, we here at Head Office do not approve and process the
applications.
Many thanks,
Janice Candolini
Assistant Manager, MAC PRO Membership
Phone: 1.800.387.6707 ext. 2463
Fax: 1.866.829.7743
[email protected]"
-My Response
"Hello Janice,
Yes I already faxed my application on March 17, 2008 to the fax # 1-866-829-7743. I then called the customer service line to confirm whether they received it or not, Then was told by the gentleman that they no longer accept applications by fax and they discontinued that option for about three weeks. He seemed to not be sure that this was true or not. Mumbling alot of, "I don't knows, and "I dont't think so". Is this true, that they don't accept it through faxes? Thank you so much Janice for trying to assist me.
-Rachel"
-Her Response
"Hi Rachel,
We have just confirmed that your fax was not received last week.
Occasionally we accept faxes, dependant upon the situation.
Due to this confusion, I ask that you refax your information to us directly here at 1-866-829-7743.
Please email us after faxing your application and 2 pieces of proof of profession so that we can confirm receipt.
Many thanks,
Janice Candolini
Assistant Manager, MAC PRO Membership
Phone: 1.800.387.6707 ext. 2463
Fax: 1.866.829.7743"
And one more from her
Hi Rachel,
We received your letter, along with 4 other pages via mail today.
We did not receive the actual application. (was not included with your other documents)
We require the application in order to be able to process a membership.
Please fax me the application only to 1-866-829-7743 so that we can process your membership.
Many thanks,
Janice Candolini
Assistant Manager, MAC PRO Membership
Phone: 1.800.387.6707 ext. 2463
Fax: 1.866.829.7743
I am not crazy ladies! i wouldnt have sent in my application without my APPLICATION!! I dunno where this is all going...
Okay So its been an ongoing battle to get my PRO CARD. Lets start from the beginning.
-On March 17, 2008 I faxed my application
-On March 18,2008 I called customer service to confirm if they received my fax only to be told that they dont accept that anymore, Umm they think, Umm Im not sure.. (Guy didnt know what he was talking about) Then told me that they havent accepted faxes for three weeks.
-Grabbed my documents that I faxed and threw them in an envelope immediately.
**Stupid me didnt mail an actual business card but a copy of one that I did for the FAX
-Immediately Emailed macpromembership on March 19, 2008
Waiting for an email back.......cricket.....cricket........cricket
-March 24, 2008-Email from Janice @ MAC
" Hi Rachel,
Did you fax your information already and if so, to what fax number?
Please advise so that we can further assist you.
Note - if you sent in your application and 2 pieces of proof of
profession, (even if it was a photocopy of your business card) along
with membership fee, your application should be processed.
However, we here at Head Office do not approve and process the
applications.
Many thanks,
Janice Candolini
Assistant Manager, MAC PRO Membership
Phone: 1.800.387.6707 ext. 2463
Fax: 1.866.829.7743
[email protected]"
-My Response
"Hello Janice,
Yes I already faxed my application on March 17, 2008 to the fax # 1-866-829-7743. I then called the customer service line to confirm whether they received it or not, Then was told by the gentleman that they no longer accept applications by fax and they discontinued that option for about three weeks. He seemed to not be sure that this was true or not. Mumbling alot of, "I don't knows, and "I dont't think so". Is this true, that they don't accept it through faxes? Thank you so much Janice for trying to assist me.
-Rachel"
-Her Response
"Hi Rachel,
We have just confirmed that your fax was not received last week.
Occasionally we accept faxes, dependant upon the situation.
Due to this confusion, I ask that you refax your information to us directly here at 1-866-829-7743.
Please email us after faxing your application and 2 pieces of proof of profession so that we can confirm receipt.
Many thanks,
Janice Candolini
Assistant Manager, MAC PRO Membership
Phone: 1.800.387.6707 ext. 2463
Fax: 1.866.829.7743"
And one more from her
Hi Rachel,
We received your letter, along with 4 other pages via mail today.
We did not receive the actual application. (was not included with your other documents)
We require the application in order to be able to process a membership.
Please fax me the application only to 1-866-829-7743 so that we can process your membership.
Many thanks,
Janice Candolini
Assistant Manager, MAC PRO Membership
Phone: 1.800.387.6707 ext. 2463
Fax: 1.866.829.7743
I am not crazy ladies! i wouldnt have sent in my application without my APPLICATION!! I dunno where this is all going...
Stephie Baby
Well-known member
I'm getting all of my information and forms ready to be sent into MAC!! YAY!! My question is I am also going to send in some images that I shot, do you guys think I should print them out onto photo paper or would regular paper work. The reason I'm asking is my photo paper is fairly expensive and I'm not sure if I want to use it if its not going to matter.
This is what I'm sending in:
A copy of my ID
A business card including my website
A letter of recommendation
3 images
The application
I hope this will be enough.
This is what I'm sending in:
A copy of my ID
A business card including my website
A letter of recommendation
3 images
The application
I hope this will be enough.
Stephie Baby
Well-known member
Oh also can I make a regular copy of my business card or does it have to be an actual card on the thick paper? Plus, as far as my recommendation letter, can it be a model I shot for??? TIA!!
peek_a_b0o
Well-known member
Quote:
Okay So I faxed in the application (Again) and Janice Emailed me and said that she received it and it will be processed this week. Me being the impatient one called Mac Pro Membership to check on the status of my application and talked to a guy named Nick (1-877-553-5536) and he told me blah blah blah that they dont accept applications by fax any longer and I told him that it was per Janices request. And he asked me ID questions and I was approved!!! Yay he said to allow 2-3 weeks for it to be mailed to me!!! Yay I even called my bank to see if the charged me the 35 and Yay it was on my card!! Yippe
| Originally Posted by peek_a_b0o
Argh Okay So its been an ongoing battle to get my PRO CARD. Lets start from the beginning. -On March 17, 2008 I faxed my application -On March 18,2008 I called customer service to confirm if they received my fax only to be told that they dont accept that anymore, Umm they think, Umm Im not sure.. (Guy didnt know what he was talking about) Then told me that they havent accepted faxes for three weeks. -Grabbed my documents that I faxed and threw them in an envelope immediately. **Stupid me didnt mail an actual business card but a copy of one that I did for the FAX -Immediately Emailed macpromembership on March 19, 2008 Waiting for an email back.......cricket.....cricket........cricket -March 24, 2008-Email from Janice @ MAC " Hi Rachel, Did you fax your information already and if so, to what fax number? Please advise so that we can further assist you. Note - if you sent in your application and 2 pieces of proof of profession, (even if it was a photocopy of your business card) along with membership fee, your application should be processed. However, we here at Head Office do not approve and process the applications. Many thanks, Janice Candolini Assistant Manager, MAC PRO Membership Phone: 1.800.387.6707 ext. 2463 Fax: 1.866.829.7743 [email protected]" -My Response "Hello Janice, Yes I already faxed my application on March 17, 2008 to the fax # 1-866-829-7743. I then called the customer service line to confirm whether they received it or not, Then was told by the gentleman that they no longer accept applications by fax and they discontinued that option for about three weeks. He seemed to not be sure that this was true or not. Mumbling alot of, "I don't knows, and "I dont't think so". Is this true, that they don't accept it through faxes? Thank you so much Janice for trying to assist me. -Rachel" -Her Response "Hi Rachel, We have just confirmed that your fax was not received last week. Occasionally we accept faxes, dependant upon the situation. Due to this confusion, I ask that you refax your information to us directly here at 1-866-829-7743. Please email us after faxing your application and 2 pieces of proof of profession so that we can confirm receipt. Many thanks, Janice Candolini Assistant Manager, MAC PRO Membership Phone: 1.800.387.6707 ext. 2463 Fax: 1.866.829.7743" And one more from her Hi Rachel, We received your letter, along with 4 other pages via mail today. We did not receive the actual application. (was not included with your other documents) We require the application in order to be able to process a membership. Please fax me the application only to 1-866-829-7743 so that we can process your membership. Many thanks, Janice Candolini Assistant Manager, MAC PRO Membership Phone: 1.800.387.6707 ext. 2463 Fax: 1.866.829.7743 I am not crazy ladies! i wouldnt have sent in my application without my APPLICATION!! I dunno where this is all going...
|
Okay So I faxed in the application (Again) and Janice Emailed me and said that she received it and it will be processed this week. Me being the impatient one called Mac Pro Membership to check on the status of my application and talked to a guy named Nick (1-877-553-5536) and he told me blah blah blah that they dont accept applications by fax any longer and I told him that it was per Janices request. And he asked me ID questions and I was approved!!! Yay he said to allow 2-3 weeks for it to be mailed to me!!! Yay I even called my bank to see if the charged me the 35 and Yay it was on my card!! Yippe
glamdoll
Well-known member
Quote:
How soon after you sent your application did you receive this email? I've only sent it in a week ago. Well it was through the MAC pro store, He said he sent it in that day. I dunno. Would they accept faxed apps through the store?? ah. I want my card now.
| Originally Posted by Ang9000
Just got an email saying my card should be with me in 2-3 weeks!!! It also said I can order by phone with my discount if I cant wait for my card then. Im so excited!!!!! |
How soon after you sent your application did you receive this email? I've only sent it in a week ago. Well it was through the MAC pro store, He said he sent it in that day. I dunno. Would they accept faxed apps through the store?? ah. I want my card now.
