MAC FAQ: PPID/MAC PRO Card

kreativexm

New member
Quote:
Originally Posted by lilt2487
Hey guys! I'm super excited I called MAC Pro today and my card was processed so i should be getting my MAC Pro card in two weeks!!! IM SO EXCITED!! haha i just wish it came sooner, but hey im not complaining! =]


Awesome! How long ago did you send your app in? I sent mine two weeks ago and still haven't heard anything. =(
 

ash10spro

Well-known member
i sent mine in roughly 12 days ago, but waiting is just so hard! whats the number you can call to see if they are processing your card?
 

kreativexm

New member
Quote:
Originally Posted by ash10spro
i sent mine in roughly 12 days ago, but waiting is just so hard! whats the number you can call to see if they are processing your card?

When I emailed last week, this is what the lady emailed me back. If I don't hear anything by the end of this coming up week, I'm going to call and check the status, cuz I hate waiting too! LOL



"Our suggestion is to contact our processing department directly at 1.877.553.5536 in a few weeks to see if your information has been keyed. We here at MAC PRO Administration receive updates weekly and the processing department would be able to let you know the most current status of your application."




 

emeraldjewels

Well-known member
Quote:
Originally Posted by sugarfreeandi
I hate that this is my first post, but is anybody here from the UK and have a Pro Card (or is there anybody from overseas who've had a similar problem)?

Because I posted my things off for it (photocopy of my drivers licence, business card, letter from a client & a cheque) at the beginning of this week. I wasn't expecting to hear back off them for a while yet, but I received an invoice in the post this morning. It's for the £25, but it doesn't have any of my bank details on it, a membership number, nothing. It's just an A4 invoice with no letter attatched. I've no idea if everything has gone though, whether I was sucessful or not, if I'll be hearing from them again/receiving my card any time soon or anything.

Has anybody had this happen, is this how MAC processes applications? I've had a skim through this thread and I've not read anything similar. I'd have just thought that it'd have just been easier to post everything out all at one.

Thanks guys!

Edit: Just checked my bank and the money hasn't gone out, I'm assuming this is because it's a cheque though and they can't have had it much longer than a couple of days.


Hi, i got my card about a week or two after the invoice came. so you should receive it pretty soon. Hope that helps
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Liz2286

Well-known member
I'm copying this post that I wrote in another pro card thread. I didn't know there were two!

I just wanted to share that a few weeks ago I mailed my application for a PRO card. I'm a freelance mua. I do special events here in Chicago and also in Mexico. I sent in my business card, letter of recommendation from a client, resume, and bridal contract. I have been calling every week to check on the status of my app and yesterday I was told that it hasn't even been processed yet! It's going to be 4 weeks this Saturday that I sent it and the lady I spoke to said it shouldn't take so long for it to be on their system. I told her what I sent and she said that they might be verifying things because they're not accepting resumes from mua anymore. She said they take resumes and headshots only for actresses and models. Also, the letter of recommendation should be from an employer, not from a client. She said that the business card and bridal contract should be enough.

However, I'm afraid that they might not accept my business card because I made it at home. I've never had the need to actually order business cards at the printer's because I get all my clients by word-of-mouth. Plus it doesn't make sense to have any cards done if I'm working back and forth from here and Mexico.

I do have a letter from an employer but I didn't send it in with my app because my former boss took forever to type it up for me so I just sent in the one I had from a client. I'm hoping that I do get approved but if I don't, I wonder if I can re-apply. I have the letter from my previous employer and I'll finally order some business cards. If I don't get approved, I know it'll be my fault because I filled out the app and gathered the proofs without really thinking. For some reason, I thought I would get approved with no problem.

I'm just stressed because I was hired to do makeup for a folkloric dance group and I need to buy so many different foundations and bright shadows. I was hoping that I would have the card by this month and the group's performances begin next month.
 

f!erce

Well-known member
Quote:
Originally Posted by Liz2286
I'm copying this post that I wrote in another pro card thread. I didn't know there were two!

I just wanted to share that a few weeks ago I mailed my application for a PRO card. I'm a freelance mua. I do special events here in Chicago and also in Mexico. I sent in my business card, letter of recommendation from a client, resume, and bridal contract. I have been calling every week to check on the status of my app and yesterday I was told that it hasn't even been processed yet! It's going to be 4 weeks this Saturday that I sent it and the lady I spoke to said it shouldn't take so long for it to be on their system. I told her what I sent and she said that they might be verifying things because they're not accepting resumes from mua anymore. She said they take resumes and headshots only for actresses and models. Also, the letter of recommendation should be from an employer, not from a client. She said that the business card and bridal contract should be enough.

However, I'm afraid that they might not accept my business card because I made it at home. I've never had the need to actually order business cards at the printer's because I get all my clients by word-of-mouth. Plus it doesn't make sense to have any cards done if I'm working back and forth from here and Mexico.

I do have a letter from an employer but I didn't send it in with my app because my former boss took forever to type it up for me so I just sent in the one I had from a client. I'm hoping that I do get approved but if I don't, I wonder if I can re-apply. I have the letter from my previous employer and I'll finally order some business cards. If I don't get approved, I know it'll be my fault because I filled out the app and gathered the proofs without really thinking. For some reason, I thought I would get approved with no problem.

I'm just stressed because I was hired to do makeup for a folkloric dance group and I need to buy so many different foundations and bright shadows. I was hoping that I would have the card by this month and the group's performances begin next month.


You are not alone in your stress or your frustration (if you want to call it that) I too have been involved in this never ending saga. I almost feel bad about sharing cause I do so love MAC however come on now, something has got to give, mind you this is going on month three...My tale begins with me sending my info in (business card, recommendation letter, resume, call sheet from a movie I am working on, event contract, ID, app), sent it in, didnt hear anything, so I call to check. Oh we are sorry that mustve been the week when we were having trouble receiving info and had no way of contacting applicants or some mess I was told. Please send it in again. Ok, I am a little taken aback because what do you mean you cant find my info? Especially when it includes personal info such as a copy of my license as well as my credit card info, surely you must have a better system for storing information and/or receiving said info. But because I am among the legion of folks who just have to have MAC, I send it in again, give it about two weeks and call to check again, and they say ok it should be in the system by now but we dont have any record of it.
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Call Processing and see if they have it - ok fine so I call. Processing doesnt have it either.
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What in the hell is going on?????
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So the very nice lady in processing says fax it directly to me, once we receive your packet from corporate we will destroy it so as not to have your info everywhere, great thanks...meanwhile back at the ranch its been yet another two weeks since I did that (almost into month three) and I STILL havent heard anything. What gives?????
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In addition EVERY other discount that I have took NO time at all. Send the info and get a response back in no more than a few days, some even responded back as quickly as within an hour of receiving info via fax or email. *sigh*
 

ExquizitDiva

Well-known member
So sorry you ladies are having problems! In the future though do everything via email... no more phone calls. That way you have proof of everything. You need to email MAC Pro membership and explain all of this. I only sent in a resume (used to work Fashion Fair counter, briefly @ Ulta & a beauty salon) & a bridal contract from last year. Sent it in by fax only waited a couple days... Called was told it may take 4 weeks but the moment I emailed them I was charged immediately.
 

f!erce

Well-known member
Quote:
Originally Posted by ExquizitDiva
So sorry you ladies are having problems! In the future though do everything via email... no more phone calls. That way you have proof of everything. You need to email MAC Pro membership and explain all of this. I only sent in a resume (used to work Fashion Fair counter, briefly @ Ulta & a beauty salon) & a bridal contract from last year. Sent it in by fax only waited a couple days... Called was told it may take 4 weeks but the moment I emailed them I was charged immediately.

Oh I did email them, the first time I was having issues and I have yet to receive a reply.
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f!erce

Well-known member
Quote:
Originally Posted by ExquizitDiva
Try emailing them directly from your email: [email protected] not thru the website.

I emailed it directly from my personal email and they still didnt reply, but no worries. All this talk about it again this morning made me call to check yet one more time and FINALLY, lo and behold Im in the system and it was mailed out on the 2nd so it should arrive any day now.
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See just as soon as disappointment sets in it gets replaced with happiness as if I was never upset with them. LOL So sad...Thanks for reading and thanks for the info ExquizitDiva!
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lynpink

Active member
Quote:
Originally Posted by f!erce
I emailed it directly from my personal email and they still didnt reply, but no worries. All this talk about it again this morning made me call to check yet one more time and FINALLY, lo and behold Im in the system and it was mailed out on the 2nd so it should arrive any day now.
choochoo.gif
yahoo.gif
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See just as soon as disappointment sets in it gets replaced with happiness as if I was never upset with them. LOL So sad...Thanks for reading and thanks for the info ExquizitDiva!
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Congrats...glad things worked out!! My visa was actually charged on the 27th but the wait for the actual card is just brutal!!
 

ExquizitDiva

Well-known member
Quote:
Originally Posted by lynpink
Congrats...glad things worked out!! My visa was actually charged on the 27th but the wait for the actual card is just brutal!!

lyn you can email them and they will send you the number via email... that way you can begin shopping right away!
winks.gif
Make sure you use the email you put on the app. I was shopping the day after my card was charged.
smiles.gif
 

lynpink

Active member
Quote:
Originally Posted by ExquizitDiva
lyn you can email them and they will send you the number via email... that way you can begin shopping right away!
winks.gif
Make sure you use the email you put on the app. I was shopping the day after my card was charged.
smiles.gif


Ooooh, thanks for the heads up!! I will contact them ASAP
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exoticarbcqen

Well-known member
those of you sending your applications in from the USA, how are you sending them to toronto? priority international mail? first class international mail?
how long does it usually take from CA for mail to be delivered to the processing center?
 

lynpink

Active member
Quote:
Originally Posted by exoticarbcqen
those of you sending your applications in from the USA, how are you sending them to toronto? priority international mail? first class international mail?
how long does it usually take from CA for mail to be delivered to the processing center?


I sent mine in through Priority Flat Rate envelope (the envelope is for both International and Domestic). Unfortunately that service doesn't have tracking but I believe it took less than a week from San Diego to Toronto. HTH!
 

ash10spro

Well-known member
im going to email MAC Pro today.. i feel like ive been waiting forever. Somethings got to give.. lol thanks everyone for the help!
 

f!erce

Well-known member
Quote:
Originally Posted by ash10spro
im going to email MAC Pro today.. i feel like ive been waiting forever. Somethings got to give.. lol thanks everyone for the help!

let us know if you get a reply! Part of me wants to take the advice and email for the number before the card arrives but the other part is sick of the pressure!!!!
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