MAC FAQ: PPID/MAC PRO Card

[christinatron]

Okay so I just called to check on the status of my application and they the guy on the phone said they didn't have me keyed in. He asked me what I mailed in and I said a copy of my ID, a business card, and a client contract. Then he said that I probably wasn't approved because of the contract. WHAT? There have been other people who have sent in a contract and got approved right? I don't get it.

 

[f!erce]

Quote:

Originally Posted by christinatron Okay so I just called to check on the status of my application and they the guy on the phone said they didn't have me keyed in. He asked me what I mailed in and I said a copy of my ID, a business card, and a client contract. Then he said that I probably wasn't approved because of the contract. WHAT? There have been other people who have sent in a contract and got approved right? I don't get it.

See thats why I sent in any and everything I could cause I had a feeling they were starting to crack down cause if you think about it, anyone can make up a document and try to pass it off as authentic. I had to ask the producers of the film Im working on to sign a letter just so I could be certain I wouldnt have to do the process all over again and you see I still havent received my info even though I was told I would. Oh well, been using MUFE products and theyve been doing the trick!

In any event I hope he was just assuming your info wasnt accepted so still hold out hope - Good Luck!

 

[christinatron]

Quote:

Originally Posted by f!erce See thats why I sent in any and everything I could cause I had a feeling they were starting to crack down cause if you think about it, anyone can make up a document and try to pass it off as authentic. I had to ask the producers of the film Im working on to sign a letter just so I could be certain I wouldnt have to do the process all over again and you see I still havent received my info even though I was told I would. Oh well, been using MUFE products and theyve been doing the trick! In any event I hope he was just assuming your info wasnt accepted so still hold out hope - Good Luck!

Thank you!

I hope you are right and he's wrong haha! I also sent in a couple pictures of makeup that I have done on clients but I don't know if they count. I just wanted to send in everything I could just to be cautious. I emailed Mac Pro with my situation so hopefully I will get a response soon!

I can't believe you are still waiting on your card! I hope you get yours soon, seems like you've been waiting forever!

 

[f!erce]

Quote:

Originally Posted by christinatron Thank you! I hope you are right and he's wrong haha! I also sent in a couple pictures of makeup that I have done on clients but I don't know if they count. I just wanted to send in everything I could just to be cautious. I emailed Mac Pro with my situation so hopefully I will get a response soon! I can't believe you are still waiting on your card! I hope you get yours soon, seems like you've been waiting forever!

You are welcome and thanks to you too! Yeah it does seem like forever, at least to me. LOL

 

[Liz2286]

Quote:

Originally Posted by f!erce OMG are you serious????? Do you know I STILL havent gotten mine They were even supposed to call in my info to a store near me so I could have the items I needed on set with me Saturday...yeah that didnt happen either.

Wow, that sucks! How long has it been that you sent in your app? You should call them again so that they can call the store. Have they emailed you your card number? They emailed me my number yesterday and when I came home, my card was in the mailbox. Be patient, that's pretty much what it takes in cases like this. You can't control how they do things.

I went to the MAC store by my school and I got tons of stuff! I got a dozen e/s, several blushes, lipstick, lipgloss, and a few foundations. I feel like getting everything but I figure that if I get everything I need right now, I'll run out of reasons to go to MAC really fast! Lol

 

[ellabella220208]

yeahhhhhhhh!!!! aaaaaa!!! i got an invoice through today from mac in less than a week after i applied, so i think i have been accepted!!

there have been a couple people on here who got invoices and just wondered if the account number or customer order number was my membership number or will i have to wait until my card comes to get this?? i cant wait, hope it comes soon as im going to be near a mac store next week!! oh, can you use your discount in a normal mac store?? thanks people!

 

[f!erce]

Quote:

Originally Posted by Liz2286 Wow, that sucks! How long has it been that you sent in your app? You should call them again so that they can call the store. Have they emailed you your card number? They emailed me my number yesterday and when I came home, my card was in the mailbox. Be patient, that's pretty much what it takes in cases like this. You can't control how they do things. I went to the MAC store by my school and I got tons of stuff! I got a dozen e/s, several blushes, lipstick, lipgloss, and a few foundations. I feel like getting everything but I figure that if I get everything I need right now, I'll run out of reasons to go to MAC really fast! Lol

so long that I dont remember when I first started this process. LOL I did actually call them again and was told that I am keyed in and it was mailed out...although thats what they told me before so who knows. Im over it now. Like you said I cant control it so no need to stress over it anymore. We are halfway done shooting now.

UPDATE:My card was in the mail when I got home this evening!!! YAY!!!!!

 

[Liz2286]

Quote:

Originally Posted by f!erce so long that I dont remember when I first started this process. LOL I did actually call them again and was told that I am keyed in and it was mailed out...although thats what they told me before so who knows. Im over it now. Like you said I cant control it so no need to stress over it anymore. We are halfway done shooting now. UPDATE:My card was in the mail when I got home this evening!!! YAY!!!!!

About time!!! Lol. Glad you got it. Now have fun shopping!

 

[ash10spro]

so we can't send in any contracts made with clients? thats what i sent in, and i haven't gotten anything back... I just called too and they said that their system is down right now. Its been a month officially as of 2 days ago, and i didn't think it took that long. do you think my stuff got lost/ not accepted?!?! =(

 

[Liz2286]

Quote:

Originally Posted by ash10spro so we can't send in any contracts made with clients? thats what i sent in, and i haven't gotten anything back... I just called too and they said that their system is down right now. Its been a month officially as of 2 days ago, and i didn't think it took that long. do you think my stuff got lost/ not accepted?!?! =(

If their system is down then I would give them more time to process it. It took more than 5 weeks for them to process my app, approve it, and mail my card.

As far as what they're accepting, I think anyone who applies should send as much proofs as they can. They told me that they don't accept letters of recommendations from clients, no resumes unless you're a model or actress, and contracts are subject to supervisor verification. I sent a bridal contract, business card, letter of recommendation from client, and resume. I guess that they accepted me because of my business card and bridal contract.

 

[kittiegothgirl]

i just applied for my pro card ,and literally gave everything i had
(i applied as a performer since i have played in movies etc ,and my freelance make up work isnt known enough yet)
the girl in the store emmediatly gave me my discounts etc, because there would be no way i wouldnt get the card

lols
BUT here is the thing , i live in Belgium , Belgium has NO PRO STORE !!
how the **** am i going to get my pro stuff with my pro discount if there isnt a pro store in the entire country *pouts* ?
and the webite only ships to Canada and the US....

 

[erine1881]

Quote:

Originally Posted by kittiegothgirl i just applied for my pro card ,and literally gave everything i had (i applied as a performer since i have played in movies etc ,and my freelance make up work isnt known enough yet) the girl in the store emmediatly gave me my discounts etc, because there would be no way i wouldnt get the card lols BUT here is the thing , i live in Belgium , Belgium has NO PRO STORE !! how the **** am i going to get my pro stuff with my pro discount if there isnt a pro store in the entire country *pouts* ? and the webite only ships to Canada and the US....

you can also get the discount at freestanding stores and thru the customer service #. it doesn't have to be just at pro stores.

 

[kittiegothgirl]

Quote:

Originally Posted by erine1881 you can also get the discount at freestanding stores and thru the customer service #. it doesn't have to be just at pro stores.

i know, i got a discount in my regular mac store already,.. but they are not a pro store... so they dont sell pro products.. soo my question actually is, how am i to get pro stuff (with my discount) ,when there is no pro store in the country ,and the website wont ship to me ...

 

[erine1881]

Quote:

Originally Posted by kittiegothgirl i know, i got a discount in my regular mac store already,.. but they are not a pro store... so they dont sell pro products.. soo my question actually is, how am i to get pro stuff (with my discount) ,when there is no pro store in the country ,and the website wont ship to me ...

call the customer service number in your country. i'm sure they'll have a way to get it to you.

 

[kittiegothgirl]

Quote:

Originally Posted by erine1881 call the customer service number in your country. i'm sure they'll have a way to get it to you.

i'll ask the mac store for the number ,thank you

 

[exoticarbcqen]

Quote:

Originally Posted by ash10spro so we can't send in any contracts made with clients? thats what i sent in, and i haven't gotten anything back... I just called too and they said that their system is down right now. Its been a month officially as of 2 days ago, and i didn't think it took that long. do you think my stuff got lost/ not accepted?!?! =(

lost? what do you mean? does it show delivered? or do you mean you think it may have gotten lost after they recieved your application?

I sent in:

bridal contract
bussiness card
letter of interest
1 letter of rec from client
1 letter of rec from previous employer
20 photos of my work

 

[nursee81]

Quote:

Originally Posted by kittiegothgirl i know, i got a discount in my regular mac store already,.. but they are not a pro store... so they dont sell pro products.. soo my question actually is, how am i to get pro stuff (with my discount) ,when there is no pro store in the country ,and the website wont ship to me ...

you can go to the pro store they should have you in their system and give you the discount with you ID,

 

[VitaBellaMakeup]

i had such a hard time getting this card. I gave in my application at the Pro store in NYC. Over a month later, I still wasnt in the system. When I called I spoke with a few representatives and they said after a month, I should be in the system so they told me to call the Pro store and see if my application was mailed in cause some MAC stores hold them and only send them like once or twice a month. I called the Pro store and they confirmed that they did in fact mail it out. So I called the Pro # again and they had me wait til that next Friday to check back. I did check back and again still wasnt in the system. They told me my application was lost. They then told me to fax it in and call back a few hours later. They told me I was approved and less than a week later, I had my card. I just got it in the mail on Wednesday (the charge on my credit card was posted on 9/19)! BTW, I was told they only process cards on a Monday and they mail them on Tuesday from NYC, so thats why I got it so fast on that Wednesday =)

 

[christinatron]

Well it's been 4 weeks since I sent in my application and I'm still not in the system! I have not received a letter in the mail saying I was not approved so I don't know why it's taking so long! This is so frustrating!

 

[kariii]

sooo when the charge comes out, it means you're approved?!?! I sent my app in the mail on 9/7 and the charge just came out today (9/25). I hope i get it soon