My mom's credit card number (not the card itself) was stolen this past summer. Someone charged almost $2000 on it. My mom called each of the online companies, and one actually gave her the name and address of the person the purchased items were being shipped to (NC). She called the attorney general's office and our state police and they refused to investigate. She called the NC state police and they said that they could only open a case if our state police contacted them. She called our state police again and they still refused to investigate. Thankfully only one item had actually been shipped out. Some other items were pending (then cancelled after she contacted the company) and some were automatically denied. They bought speakers, music equipment, an ipad and even a program that blocks IP addresses. Thankfully her money was put back on her card. Unfortunately they got away with it since the police refused to do anything about it, even tho my mom did all the investigating and even had a name and address!